Victoria House Resort & Spa

Excelente atención a pesar del sargazo la atención y el lugar valen la pena

Lovely property with great COVID precautions, views and spacious rooms.

This is an amazing place. The food is gourmet. The beds and bedding are so comfortable. 2 pools and beach front is perfect. The staff is amazing! I loved my spa treatments!

Our stay at Victoria House and Resort was absolutely phenomenal. Prior to arrival, the reservations manager reached out with a pre-stay welcome note. They made sure we knew of the govt travel requirements and were prepared prior to travel to ensure a quick and speedy process through immigration. Donald also arranged for us a domestic flight from Belize City to San Pedro, Ambergris Caye, where we were staying. Then, when we arrived in San Pedro, it was a seamless transition to getting picked up at the airport, luggage was delivered to the room, the entire process was so easy, effortless, and never once did I ever have to worry about where to find my flight, etc. It seemed that there was always someone who knew our next steps and made sure we were set before we even got there. A+ customer service. At the resort, the only issue my boyfriend and I had was the Wi-Fi connection in our room. Everything else was honestly perfect. The staff were insanely polite, customer service was through the roof, and they were able to accommodate us on every request and beyond. If I can give ten stars, I would. For example, one of the days we had an excursion booked inland in Belize City for ziplining, Mayan tours, and more. The front desk provided complimentary pickup and drop off service at the water taxi terminal just to make our lives easier. On top of that, on our last full day in Belize, they were able arrange a half day snorkeling trip during a full tropical storm. UNBELIZEABLE.

Awesome beach front property. Amazing staff. The only negative, no TVs in the rooms.

Victoria House staff is amazing! They strive to make sure you have everything for a perfect vacation! Will definitely return for another visit and highly recommend to friends and family.

Even though the hotel was full, it was quiet and relaxing. The staff was amazing; warm and welcoming . The hotel and grounds are perfection!

This place provides old school luxury with the best of everything. Great food although pricy.

Overall an outstanding property: roomy, clean and mostly outstanding staff .... EXCEPT for the activities director who seemed more concerned with booking and taking your $ than providing sound counsel and recommendations: He sent us to a scuba dive operator who was unprofessional and unsafe .... I am a long standing dive master and I know how a good operation runs. After I complained he set up with a super dive operation. He set us up for a day of fishing when it seems everyone one on the island knew it was going to be one of the worst weather days in recent months! All the other stag just shook their heads when told we tried to go fishing.... in windy, rainy, cold conditions.

Lovely property. Staff was fabulous. Rooms were great. No complaints.