Upon arrival we were pleased with the room, it was clean and tidy and fairly modern. The location is good, right next to the Golden Gate and only 10 minutes walk to Maidan. Unfortunately, that's all the good I have to say. We visited in summer and it was extremely hot outside. The air conditioner in our room was broken and after we tried to explain the issue to the receptionist (who did not speak English, there is one who does but she was not working) she simply turned the temperature down on the remote and walked out of the room. I mean why didn't we think of that (SARCASM). We decided to try and salvage our stay by opening the one window and using the air conditioner on the fan function to try and push air around the room. Unfortunately for us, the compressors for the other AC units for the other rooms were located next to our window and it just created more hot air. We found ourselves avoiding our room and spending as munch time as possible outside (it was actually cooler). After spending another night in our room (SAUNA) I complained to the English receptionist who came to check the AC again. After deciding it was broken she informed us that there were no other rooms available and to just open the window. She actually looked visibly uncomfortable standing in the heat of our room. We checked out 2 nights early as we couldnt stand it any longer. We are from Australia, we understand heat but this was way too much.