Plaza 31 de Marzo No. 10, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
What's nearby
Plaza 31 de Marzo - 1 min walk - 0.2 km
San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
Mesoamerican Museum of Jade - 4 min walk - 0.4 km
Santo Domingo Handicraft Market - 5 min walk - 0.4 km
Ex-Convent of Santo Domingo - 7 min walk - 0.7 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 76 min drive
Restaurants
Starbucks - 1 min walk
Sensaciones de Chiapas - 1 min walk
El Caldero - 2 min walk
Jack - 2 min walk
Sabor a Mí Restaurant-Cafe-Bar - 1 min walk
About this property
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico offers a fantastic location, putting you just steps from San Cristóbal de las Casas Cathedral. Guests can indulge in deep-tissue massages, and Sensaciones de Chiapas, one of 2 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
31 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Mountain climbing nearby
Horse riding nearby
Scooter/moped rentals nearby
Ziplining nearby
Working away
Meeting rooms
Coworking spaces
Conference space (538 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1908
Safe-deposit box at front desk
Spa services
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Streaming services
Home comfort
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Dining
Sensaciones de Chiapas - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
PLAZADIEZ - This coffee shop serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 55 to 240 for adults, and MXN 55 to 240 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Ciudad Real Centro Histórico
Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Histórico
Ciudad Real Centro Historico
Hotel Ciudad Real Centro Histórico Hotel
Hotel Ciudad Real Centro Histórico San Cristóbal de las Casas
Frequently asked questions
Does Hotel Ciudad Real Centro Histórico offer free cancellation for a full refund?
Yes, Hotel Ciudad Real Centro Histórico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad Real Centro Histórico?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Ciudad Real Centro Histórico?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Ciudad Real Centro Histórico?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
What is there to do at Hotel Ciudad Real Centro Histórico and nearby?
Have fun with nearby activities like cycling, horseback riding, and mountain climbing. Additional recreation nearby includes ecotours. Hotel Ciudad Real Centro Histórico also has spa services.
Are there restaurants at or near Hotel Ciudad Real Centro Histórico?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mexican cuisine.
What's the area around Hotel Ciudad Real Centro Histórico like?
Hotel Ciudad Real Centro Histórico is in Zona Centro, a short 2-minute walk from San Cristóbal de las Casas Cathedral and 3 minutes' walk from Café Museo Café.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Jul 30, 2024
First room what they gave has bad smell coming from bathroom pipe.
Jesenia
Jesenia, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 31, 2024
The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean
JoEllen
JoEllen, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2024
Jimmy
Jimmy, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2024
Very nice place, staff is great, helpful and friendly.
Timothy
Timothy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2023
STAFF WAS GREAT. VERY HELPFUL
Cesar
Cesar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2023
Bathroom was in need of updating Not enough amenities. No lotion or body wash. Only one bar of soap. Shower doors need to be repaired. Not on the track.
KATHLEEN
KATHLEEN, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2023
jason
jason, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Jul 14, 2023
Carlos
Carlos, 8-night trip
Verified Expedia guest review
6/10 Good
Jun 15, 2023
Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat.
Other wise would be a 10 out 10
Steven
Steven, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 2, 2023
Hotel Ciudad Real could be better!
Location is really good! Restaurant excellent, the waiters were smiling and very helpful!
The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!
Maria
Maria, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2023
SUSAN
SUSAN, 7-night trip
Verified Expedia guest review
8/10 Very Good
Mar 9, 2023
I like the location. The room was fair.
Michael
Michael, 8-night trip
Verified Expedia guest review
8/10 Very Good
Mar 5, 2023
Very close to shops
Shuhei
Shuhei, 2-night trip
Verified Expedia guest review
2/10 Poor
Jan 24, 2023
Elizabeth
Elizabeth, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jan 11, 2023
marco
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2023
Staff were great. Very accommodating and helpful. Wifi was sporadic and very weak
Bradley
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2022
Victor
Victor, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 3, 2022
San Cristobal Vacations
Hotel is very clean and staff could be a little bit mire friendly! Location is excellent! When reserving at this hotel please note there is no elevator! But other than that it is a very nice hotel!
Although Hotels.com failed to put my VIP status on the reservation so I was denied my free breakfast benefits.
Jesus M
Jesus M, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 29, 2022
Unbelievable,
Amazing experience, totally recommend 👌
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2022
Service and location.
Antonio
Antonio, 2-night romance trip
Verified Expedia guest review
6/10 Good
Mar 14, 2022
The employees are not friendly at all, the breakfast person made me feel very bad with the treatment
there is too much noise I asked for another room and they only looked at me they did not have the courtesy to say that it was full
Veronica
Veronica, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2022
MARIAN
MARIAN, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 24, 2022
Esta muy frio, no hay aire acondicionado en los cuartos. (No air conditioner). No cambian las sabanas de los cuartos son las mismas los 3 dias de mi estancia.
Muy ruidoso
Mario
Mario, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2022
Nice place
Max
Max, 1-night family trip
Verified Expedia guest review
2/10 Poor
Dec 30, 2021
The beds are superbly uncomfortable. The room was mega cold. The restaurant staff were rude and demean guests.