278 Victoria Street, Georgetown, George Town, Penang, 10030
What's nearby
Raja Tun Uda Ferry Terminal - 2 min walk - 0.2 km
Pinang Peranakan Mansion - 6 min walk - 0.5 km
Swettenham Pier Cruise Terminal - 9 min walk - 0.8 km
Padang Kota Lama - 11 min walk - 1.0 km
KOMTAR - 2 min drive - 2.0 km
Getting around
Penang Intl. Airport (PEN) - 28 min drive
Penang Sentral - 28 min drive
Tasek Gelugor Station - 49 min drive
Restaurants
Macallum Monday Night Market - 4 min walk
Norm Micro Roastery - 5 min walk
Black Kettle - 4 min walk
Sardaarji - Flavours of Punjab - 3 min walk
Ice Cafe - 3 min walk
About this property
Victoria Inn
At Victoria Inn, you'll be just a 5-minute drive from Swettenham Pier Cruise Terminal and KOMTAR. Also, Gurney Drive and Gurney Plaza are within a short drive.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [280 Lebuh Victoria, George Town, Pulau Pinang, 10300, Malaysia]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Partially open bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Dining venue(s)
Policies
This property accepts credit cards.
Also known as
Victoria Inn Penang
Victoria Penang
Victoria Inn George Town
Victoria Inn Hostel
Victoria Inn George Town
Victoria Inn Hostel/Backpacker accommodation
Victoria Inn Hostel/Backpacker accommodation George Town
Frequently asked questions
Does Victoria Inn offer free cancellation for a full refund?
Yes, Victoria Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Victoria Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Victoria Inn?
Sorry, there's no onsite parking at Victoria Inn.
What are the check-in and check-out times at Victoria Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Victoria Inn?
Yes, there's an onsite restaurant.
What's the area around Victoria Inn like?
Victoria Inn is a short 9-minute walk from Swettenham Pier Cruise Terminal and 6 minutes' walk from Pinang Peranakan Mansion.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.4/10
Staff & service
10/10
Amenities
6.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 30, 2019
Lazar
Lazar, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2018
We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.
Chin
Chin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2018
The staff were very helpful and pleasant.
A good location close to the bus and ferry terminal and near all the attractions and Little India.
Again fantastic staff. 👍😃
Jules
Jules, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 8, 2018
NUR KHAIRUNNISAH BINTI
NUR KHAIRUNNISAH BINTI, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2018
Great staff and location
Very good location. Staff very helpful and pleasant. I paticulaily appreciated Mr. Peter for his knowledge, his patience and good cheer.
john
john, 12-night trip
Verified Expedia guest review
6/10 Good
May 14, 2017
Ok hotel
It is very near to murals area,food and transportation. Same breakfast served everyday while we stayed here (eggs,sausages,baked beans,toast,coffee/tea). Ok for the price.
Donna
Verified Expedia guest review
10/10 Exceptional
May 7, 2017
Perfect place and strategic.
That was fun and relax. Breakfast was nice. But, WiFi connection is so disappointing.
Danial
Verified Expedia guest review
2/10 Poor
Dec 23, 2016
I will never stay here ever again
I will never stay at this hotel
Poor service
Room stink
Soap dispenser empty
Poor free breakfast taste and only for 1 dish per person with no topup
Arrogant female chinese at receptionist
Nurfarrah
Verified Hotels.com guest review
4/10 Fair
Mar 16, 2016
GOOG location but very poor maintenance
Near bus terminal and the old city yet away from main hustle. Breakfast food and service good. But the cleaning very bad: I asked for room cleaning once only in 5 days but nothing was cleaned: not the bathroom, nor the tables and glasses; they only changed the sheets and towels. As for the guy at the reception, he was a real useless jerk, making mistakes all the time: wrong dates on my breakfast tickets and failing to extend my stay as I had requested, and never ever apologizing.
traveler
Verified Expedia guest review
6/10 Good
Dec 28, 2015
Ok to Stay
The hotel is just nice for the price and cleanliness.
Lee Ling
Verified HotelClub guest review
6/10 Good
Sep 2, 2015
very lousy outside.. have opera cina during that time..
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jun 23, 2015
pleasant
pleasant
Leong
Verified Hotels.com guest review
2/10 Poor
Jun 9, 2015
Worse hotel ever
I haven't checked in the hotel, when I arrived the hotel they said sorry we don't have any rooms available and they sent me to another hotel nearby called Hotel19 . The hotel 19 was worse than you imagine, they give me room in 4th floor (410) and the elevator was out of service. I have check out and till now I am waiting for my refund.
LUN KAI
Verified HotelClub guest review
6/10 Good
May 18, 2015
just ok
Just OK need to improved on facility ie need to have iron at room.
mohd zaibidi
Verified Hotels.com guest review
6/10 Good
Mar 1, 2015
Nice hotel close to jetty and bus terminal.
I only stay for one night. I think the hotel quite good, a lot of parking place. In addition the hotel near the jetty and bus terminal very suitable for the tourists.
Clarence
Verified Expedia guest review
6/10 Good
Feb 10, 2015
Budget but not bad
We chose this hotel because it is close to everything in Georgetown. This was a nostalgic trip for this old R.A.A.F.-ie. Not much has changed in 50 years in this part of Penang. Walk from the ferry terminal. A block from the Weld where you will find Mamu Kopitiam - great restaurant - say Hi to Anuar - best coffee, best Nasi Lemak. Walk a couple of blocks the other way to Little India in Chulia St for Roti, or to get money changed or buy tickets to Haat Yai on a mini van.
The hotel staff were pleasant and helpful. Breakfast is served downstairs and the chef remembers your preferences and starts preparing as soon as he sees you walk in.
This is a budget hotel - so don't expect everything perfect. The beds were comfortable. We eventually got a great shower once the hot water was made to work.
Rod
Verified Expedia guest review
8/10 Very Good
Jan 16, 2015
Cheap but not nasty. Great value.
2 night stay! We stay at this hotel regularly and recommend it to friends regularly.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Dec 26, 2014
Rohaizat
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2014
Strategic hotel to stay.. very near Jetty..
I will come again next year during International Penang Bridge Run. Very near to Jetty, bus station & hawker center within walking area.
hau
Verified Hotels.com guest review
2/10 Poor
Oct 7, 2014
not as expected...
What was told was not there... the worst thing is you have to pay for their wifi service... unacceptable...
kavitha
Verified Hotels.com guest review
8/10 Very Good
Jul 1, 2014
Affordable Budget Hotel
The room was nice and clean. The staffs were nice and helpful. The continental breakfast was tasty. However, there was a confusion regarding a free wireless internet. As we did the reservation from Hotels.com, it was stated that the wireless internet was free but when we arrived at the hotel, the internet was chargeable.
Nur Hanim
Verified Hotels.com guest review
10/10 Exceptional
Jun 8, 2023
Atimon
Atimon, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 9, 2023
Good location, very near Jetty. Clean rooms.
Somjate
Somjate, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 5, 2020
Hotel WiFi failed all the time
Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
An-Ting
An-Ting, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 8, 2020
Bad customer service in penang
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner.
After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us.
We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel