Chanalai Hillside Resort, Karon Beach puts you within a 10-minute drive of Karon Beach and Kata Beach. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Hillside Restaurant, which serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a seasonal outdoor pool, and a children's pool.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Thai
At a glance
Hotel size
211 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Beach towels
Romance packages
Facilities
4 buildings/towers
Safe-deposit box at front desk
Terrace
Television in common areas
2 outdoor pools
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Hand-held showerheads
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Hillside Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Christmas Eve (24 December) Gala Dinner per adult: THB 1549.18
Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
New Year's Eve (31 December) Gala Dinner per adult: THB 1549.18
New Year's Eve (31 December) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 225 for children
Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for THB 1000 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort
Frequently asked questions
Does Chanalai Hillside Resort, Karon Beach offer free cancellation for a full refund?
Yes, Chanalai Hillside Resort, Karon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chanalai Hillside Resort, Karon Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Chanalai Hillside Resort, Karon Beach?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Chanalai Hillside Resort, Karon Beach?
Yes, there's free self parking.
Is airport shuttle service offered by Chanalai Hillside Resort, Karon Beach?
Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.
What are the check-in and check-out times at Chanalai Hillside Resort, Karon Beach?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Chanalai Hillside Resort, Karon Beach and nearby?
Have fun with nearby activities like scuba diving and body boarding. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool.
Are there restaurants at or near Chanalai Hillside Resort, Karon Beach?
Yes, Hillside Restaurant offers Thai cuisine.
Does Chanalai Hillside Resort, Karon Beach have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chanalai Hillside Resort, Karon Beach like?
Chanalai Hillside Resort, Karon Beach is a short 8-minute walk from Karon Beach and 15 minutes' walk from Karon Temple.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 4, 2024
REZA
REZA, 7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 29, 2024
The property was very beautiful and clean
Ritu
Ritu, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
The staff was extremely friendly and helpful.
LaKeicia
LaKeicia, 4-night trip
Verified Expedia guest review
8/10 Very Good
Feb 12, 2024
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
Josée
Josée, 2-night romance trip
Verified Expedia guest review
6/10 Good
Jan 8, 2024
Rose
Rose, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2023
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff.
10 min walk to beach, easy to organise transport etc.
Overall great accom, highly recommend.
Karen
Karen, 3-night family trip
Verified Wotif guest review
2/10 Poor
Nov 11, 2023
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
Chetna
Chetna, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2023
Nice place for the money
James
James, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 8, 2023
Safe and quiet. Very nice staff
James
James, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 25, 2023
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
Veasna
Veasna, 7-night family trip
Verified Expedia guest review
4/10 Fair
Mar 22, 2020
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Guest
Guest, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2020
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
Verified traveler
13-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2020
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
Verified traveler
13-night romance trip
Verified Wotif guest review
8/10 Very Good
Feb 21, 2020
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
Verified traveler
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2020
Clean, tidy, convenient location, friendly staff, nice swimming pool
Verified traveler
5-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2019
PERFECT walking distance to the beach
Perfect! Nice hotel!
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 16, 2019
Ong
Ong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2019
Location and condition. Clean and beach approach ia very near.
Sanjaykumar
Sanjaykumar, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 29, 2019
It was in a good location. Very safe and several food options right across the street. The staff was very nice and quick to help. If you get a chance go up and check out the roof top pool. It's a cool view.
Samantha
Samantha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 27, 2019
Verified traveler
5-night trip
Verified Wotif guest review
8/10 Very Good
Nov 23, 2019
Size of the beds and cleanliness of the room was a big, big plus. Reception staff were incredibly helpful their English is very good too.
Only a couple of comments which are in no way complaints. The rooftop pool needs to be renovated and is a bit dated. And the room (No. 3407), only thing was the plug in the shower must be clogged as the drainage was poor, and the generator on the balcony pumped out very hot air so it wasn’t possible to stay out there too long.
Verified traveler
8-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Nov 7, 2019
Busy at breakfast, run out of plates most mornings but over all l enjoyed my stay
Terry
Terry, 5-night trip
Verified Expedia guest review
8/10 Very Good
Nov 4, 2019
Nice place. Small room. The pool was amazing! Good location.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 27, 2019
Our stay at Chanalai was great! Staff were so friendly and accommodating. Any problems were dealt with straight away. Karon Beach was only 5mins away from the hotel which was great. There is shops right outside the hotel and restaurants also if i need to do activities there is a lady with great prices with very good activities to do. They had a rooftop pool which was lovely to see the sunset. In general the hotel was very clean however they did sometimes forget to give towels etc. Overall was a good stay and would recommend others to try Chanalai Hillside.