When my office reserved this room they told me it looked really nice in the photos, with balcony and pretty modern decor, oh was I in for a revelation, they put me in a small room, with beat up furniture, with my bed window facing the stairs and hallway with a massive construction that began banging and sawing at 6 AM, I immediately called Hotels.com to be moved and had just one more day stay to put up with the noise and I couldnt wait to get out, the staff was very friendly and nice though, when I told them I was leaving early they tried to accommodate me to a better room, but it was a bit too late, they should have thought of this when they gave me the room in the first place, as they were aware of the construction noise and my rooms location.