Auditorium and Congress Center Víctor Villegas - 2 min drive - 1.9 km
Getting around
Corvera (RMU-Region de Murcia Intl.) - 19 min drive
Murcia del Carmen Station - 9 min walk
Murcia (XUT-Murcia del Carmen Train Station) - 9 min walk
Balsicas-Mar Menor Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
Cafe Helado y Caliente - 4 min walk
La Marina Restaurante - 6 min walk
Pan Moreno - 6 min walk
Mesón Pepe de los Jamones - 7 min walk
Tornasol - 7 min walk
About this property
Hotel Universal Murcia
Located near a train station, Hotel Universal Murcia is a great choice for a stay in Murcia. Guests can visit the health club for a workout or grab a bite to eat at Casa Pacoche, which serves local cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a sauna, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
47 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite valet parking (EUR 14 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
Free offsite parking within 33 ft; reservations required
Street parking available
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
What to do
Access to nearby health club
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Television in common areas
Health club
Arcade/game room
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
25-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
20 bedrooms
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Dining
Casa Pacoche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 6 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 5.0 per day
Rollaway beds are available for EUR 13.5 per night
Parking
Valet parking costs EUR 14 per night
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia
Frequently asked questions
Does Hotel Universal Murcia offer free cancellation for a full refund?
Yes, Hotel Universal Murcia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal Murcia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal Murcia?
Yes. Valet parking costs EUR 14 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Universal Murcia?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal Murcia?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Universal Murcia?
No, this hotel doesn't have a casino, but Real Casino Murcia (10-min walk) is nearby.
What is there to do at Hotel Universal Murcia and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a sauna, a health club, and an arcade. Hotel Universal Murcia also has a garden and access to a nearby health club.
Are there restaurants at or near Hotel Universal Murcia?
Yes, Casa Pacoche offers local cuisine.
What's the area around Hotel Universal Murcia like?
Hotel Universal Murcia is a short 9-minute walk from Murcia del Carmen Station and 7 minutes' walk from Murcia City Hall.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
Sep 13, 2024
Clinton
Clinton, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jul 28, 2024
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Mark
Mark, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
Jun 27, 2024
The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Evelien
Evelien, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
May 13, 2024
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Maria Angeles
Maria Angeles, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2024
I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
Nicholas
Nicholas, 11-night trip
Verified Expedia guest review
2/10 Poor
May 10, 2024
I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
tahimi
tahimi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2024
Fabulous
Fantastic overnight stay.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 4, 2024
Really poor
I always try to be positive, but, this was one of the poorest hotels we have stayed at.
As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer.
The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room.
The bedding smelled stale and the room had the odour of smoking.
There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed.
The one positive - the shower was warm.
If we could have left for another hotel after checking in, we would have.
In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 12, 2023
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Sean
Sean, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2023
No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
Jorge
Jorge, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2023
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral.
The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice.
Thanks. Highly recommend.
Susanna
Susanna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 3, 2023
Darren
Darren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2023
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Darren
Darren, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 4, 2022
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2022
Marek
Marek, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 5, 2022
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2021
Good locación
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 17, 2021
Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Wesley
Wesley, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 3, 2021
the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
Verified traveler
5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2019
Had everything you needed
The pictures didn't quite match the reality though
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2018
Good center location
Great location, easy access
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2018
Night in Murcia
It was a standard stay with friendly staff and good location.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
May 14, 2018
Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night.
WiFi instructions were not only complicated although only in Spanish, so impossible to use.
Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
Stephen
Stephen, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
Jan 23, 2018
Cealing collapsed. No water. No amenities
The hotel was horrible nothing else to say. The staff was rude at check in. The room was small and have no climate control. The window did not shut or lock. Every whisper in any room adjacent was clearly audible. The ceiling collapsed in the lobby. There was no water for one day. Everything there was dark and dreary. I guess that’s why they call it one star. Well I see it as a neutron star collapsing in on itself.