4/10 Fair
Dec 21, 2024
Feeling disappointed on this stay.
Booked 2 rooms, both were at the back of the hotel, 1 had a small window, the other none. Previous stay was at the front with windows. Restaurant staff is run by OJT staff not professional waiters. Went down for dinner, was told had to be buffet. If I wanted a la carte it was available if I ate it in my room. I asked the waitress where can I eat and was told go to Jollibee. When I went to complain at the front desk she made a phone call and said I could eat in the rooftop restaurant it had the same a la carte menu. The only caring waitress at breakfast was Wella. The rest I would terminate on the spot. The breakfast buffet was poorly stocked with items running out.Will look for another property for my next visit.
Tony
Tony, 4-night trip
Verified Hotels.com guest review