Experience the city’s vibrant energy with easy access to shopping malls. Then unwind knowing your luggage is safely stored and assistance is available at all hours.
In the heart of Downtown Kota Kinabalu, Promenade Service Apartments offers a comfortable stay near Imago Shopping Mall. Take advantage of dry cleaning/laundry services and stay connected with in-room WiFi, while enjoying the convenience of self parking and a 24-hour front desk.
Reviews
6.66.6 out of 10
Good
Popular amenities
Airport transfer
Parking available
Laundry facilities
Non-smoking
Air conditioning
24/7 front desk
Main amenities (10)
Housekeeping (on request)
Self parking
Airport shuttle
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Luggage storage
Tour/ticket assistance
Feel at home (4)
Television
Laundry facilities
Elevator
Self parking (surcharge)
The current price is $23
$23
includes taxes & fees
$19 per night
Mar 7 - Mar 8
Room options
Available filters for rooms
Showing 21 of 21 rooms
View all photos for Check in Queen no window
Check in Queen no window
Highlights
Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
143 sq ft
Sleeps 2
1 Queen Bed
View all photos for Check in Twin no window
Check in Twin no window
Highlights
Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
143 sq ft
Sleeps 2
2 Twin Beds
View all photos for Family Superior Room
Family Superior Room
Highlights
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
603 sq ft
Sleeps 4
2 Queen Beds
View all photos for Marina Court Duplex Penthouse
Marina Court Duplex Penthouse
Highlights
Air conditioning
TV
5 bedrooms
3 bathrooms
Electric kettle
Free bottled water
Cable channels
2680 sq ft
Partial ocean view
Sleeps 15
2 Queen Beds and 10 Twin Beds
View all photos for Family Deluxe Room
Family Deluxe Room
Highlights
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Bidet
Electric kettle
Free bottled water
Cable channels
603 sq ft
Sleeps 4
2 Queen Beds
View all photos for Studio Twin
Studio Twin
Highlights
Balcony
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Private bathroom
Bidet
Electric kettle
452 sq ft
Sleeps 3
2 Twin Beds
View all photos for Deluxe Studio Twin
Deluxe Studio Twin
Highlights
Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
452 sq ft
Sleeps 3
2 Twin Beds
View all photos for Family Room
Family Room
Highlights
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Separate bedroom
Private bathroom
Bidet
603 sq ft
Sleeps 4
2 Queen Beds
View all photos for Standard Twin Room no window
Standard Twin Room no window
Highlights
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
245 sq ft
Sleeps 3
2 Twin Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
190 sq ft
Sleeps 2
1 Queen Bed
View all photos for Studio Queen
Studio Queen
Highlights
Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Bidet
Electric kettle
452 sq ft
Sleeps 3
1 Queen Bed
View all photos for Check-In Twin without Window
Check-In Twin without Window
Sleeps 2
2 Twin Beds
View all photos for Deluxe Suite
Deluxe Suite
Sleeps 2
2 Twin Beds
View all photos for Standard Twin Room Without Window
Standard Twin Room Without Window
Sleeps 2
2 Twin Beds
View all photos for Studio 1 Queen Bed
Studio 1 Queen Bed
Sleeps 2
1 Queen Bed
View all photos for Family Room
Family Room
Sleeps 4
2 Queen Beds
View all photos for Check-In Room Queen Without Window
Check-In Room Queen Without Window
Sleeps 2
1 Queen Bed
View all photos for Studio 2 Single Bed
Studio 2 Single Bed
Sleeps 2
2 Twin Beds
View all photos for Family Superior Room
Family Superior Room
Sleeps 4
2 Queen Beds
View all photos for Standard Queen Room With Window
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000
What's nearby
Centre Point - 2 min walk
Gaya Street Sunday Market - 15 min walk
Imago Shopping Mall - 15 min walk
Suria Sabah Shopping Mall - 18 min walk
Jesselton Point Ferry Terminal - 2 min drive
Getting around
Kota Kinabalu Intl. Airport (BKI) - 15 min drive
Tanjung Aru Station - 7 min drive
Putatan Station - 17 min drive
Kawang Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 1 min walk
Secret Recipe - 7 min walk
Lobster King Seafood Restaurant - 5 min walk
Jothy's Curry Banana Leaf Restaurant - 1 min walk
Restoran Seri Malindo - 3 min walk
About this property
Promenade Service Apartments
Promenade Service Apartments puts you just a 5-minute drive from Imago Shopping Mall.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
133 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (fees apply)
Transfers
Airport shuttle from 9:30 AM to 8:00 PM*
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
Fees & policies
Refundable deposits
Deposit: MYR 100 per stay
Optional extras
Airport shuttle service is offered for an extra charge of MYR 80 per vehicle. Maximum occupancy 6
Children & extra beds
Rollaway beds are available for MYR 55.0 per day
Parking
Self parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu
Frequently asked questions
Does Promenade Service Apartments offer free cancellation for a full refund?
Yes, Promenade Service Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Promenade Service Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Promenade Service Apartments?
Yes. Self parking costs MYR 2.00.
Is airport shuttle service offered by Promenade Service Apartments?
Yes, an airport shuttle is available from 9:30 AM to 8:00 PM. The charge is MYR 80 per vehicle.
What are the check-in and check-out times at Promenade Service Apartments?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Promenade Service Apartments like?
Promenade Service Apartments is in Downtown Kota Kinabalu, a short 15-minute walk from Imago Shopping Mall and 4 minutes' walk from Kota Kinabalu Esplanade.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.0/10
Staff & service
7.2/10
Amenities
6.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 15, 2024
Excellent stay and so quiet at night.
Janet
Janet, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Mas
Mas, 3-night family trip
Verified Expedia guest review
6/10 Good
Jun 13, 2024
Shower and bathroom could use a little cleaning and update.
Farrah
Farrah, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Mary
Mary, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2024
Shout out to James - very polite Gentleman
Mary
Mary, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2024
Steve
Steve, 13-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 13, 2024
Clean
Nur Athirah Syazwana
Nur Athirah Syazwana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2024
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Mas
Mas, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 10, 2024
Kaharuddin
Kaharuddin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 21, 2023
fok moi
fok moi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2023
KHAIRIL ANWAR BIN ISMAIL
KHAIRIL ANWAR BIN ISMAIL, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 30, 2023
ok
RUSIDDY GANING ANAK SPORRAN
RUSIDDY GANING ANAK SPORRAN, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2022
Affordable & excellent services
DG NOOR JAHIDAH
DG NOOR JAHIDAH, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 6, 2022
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Paola
Paola, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 23, 2022
Syarif Bush Luang
Syarif Bush Luang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2022
KHAIRIL ANWAR BIN ISMAIL
KHAIRIL ANWAR BIN ISMAIL, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2021
KHAIRIL ANWAR BIN ISMAIL
KHAIRIL ANWAR BIN ISMAIL, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2020
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Tan
Tan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2020
KHAIRIL ANWAR BIN ISMAIL
KHAIRIL ANWAR BIN ISMAIL, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 10, 2020
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Feb 27, 2020
Jumaan
Jumaan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2020
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2020
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...