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HĂŽtel Chems

4.0 star property
Hotel with spa, near Jemaa el-Fnaa

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Photo gallery for HĂŽtel Chems

Outdoor pool, pool umbrellas, sun loungers
Lobby
Property grounds
Family Room | Living area | 23-inch flat-screen TV with satellite channels, TV
Fountain
Marrakech's vibrant energy meets relaxation at HĂŽtel Chems, where you can unwind with a poolside cocktail or rejuvenate with a massage. Enjoy full breakfast, connect to in-room WiFi and indulge in some retail therapy on site.

Reviews

6.6 out of 10
Good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms
  • Airport drop-off service
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Superior Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Minibar
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Standard Single Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Satellite channels
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Standard Twin Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Living area | 23-inch flat-screen TV with satellite channels, TV

Family Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Satellite channels
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Avenue Hommane Al Fetouaki, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 3 min walk - 0.3 km
  • Le Grand Casino de La Mamounia - 5 min walk - 0.5 km
  • Jemaa el-Fnaa - 10 min walk - 0.9 km
  • Bahia Palace - 18 min walk - 1.5 km
  • Majorelle Garden - 3 min drive - 2.6 km

Getting around

  • Menara Airport (RAK) - 12 min drive
  • Marrakech Central Station - 8 min drive
  • Airport drop-off service

Restaurants

  • â€ȘKFC - ‬11 min walk
  • â€ȘThe Rooftop Terrace - ‬13 min walk
  • â€ȘCafĂ© Extrablatt - ‬11 min walk
  • â€ȘKabana - ‬11 min walk
  • â€ȘPalais Jad Mahal - ‬8 min walk

About this property

HĂŽtel Chems

Located just 3.3 mi (5.2 km) from the airport, HĂŽtel Chems offers drop-off service (available 24 hours). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. An outdoor pool, a poolside bar, and an outdoor tennis court are other features.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Shopping
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 23-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

BEAUTY CENTER has 1 treatment room. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a steam room.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.
  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1200
  • New Year's Eve (December 31) Gala Dinner per child: MAD 600 (from 2 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 150 per vehicle

Children & extra beds

  • Rollaway beds are available for MAD 200.0 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Chems Hotel Marrakech
Chems Marrakech
HĂŽtel Chems Marrakech
HĂŽtel Chems
HĂŽtel Chems Hotel
HĂŽtel Chems Marrakech
HĂŽtel Chems Hotel Marrakech

Frequently asked questions

Does HĂŽtel Chems offer free cancellation for a full refund?

Yes, Hîtel Chems does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HĂŽtel Chems?

Yes, there's an outdoor pool.

Are pets allowed at HĂŽtel Chems?

Sorry, pets aren't allowed.

Is parking offered on site at HĂŽtel Chems?

Yes, there's free self parking.

Is airport shuttle service offered by HĂŽtel Chems?

Yes, a shuttle from the hotel to the airport is available. The charge is MAD 150 per vehicle.

What are the check-in and check-out times at HĂŽtel Chems?

Check-in start time: 2:00 PM; Check-in end time: 2 AM. Check-out time is noon.

Is there an onsite casino at HĂŽtel Chems?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (4-min walk) and Casino de Marrakech (15-min walk) are both nearby.

What is there to do at HĂŽtel Chems and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. HĂŽtel Chems also has spa services and a garden.

Are there restaurants at or near HĂŽtel Chems?

Yes, there's an onsite restaurant.

Does HĂŽtel Chems have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around HĂŽtel Chems like?

HĂŽtel Chems is in Medina, a short 14-minute walk from Jemaa el-Fnaa and 18 minutes' walk from Avenue Mohamed VI.

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HĂŽtel Chems Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location and eaay walk to town zpark and market. Clean enough,food was nice.
andy, 1-night trip

8/10 Very good

It’s not a bad place to stay, It’s just out of the way of the main centre, But not so far you can’t walk.
John, 2-night trip

8/10 Very good

Ok hotel for the money, Very noisy and basic
John, 1-night trip

2/10 Poor

This property was a huge disappointment. It advertised as a four star but was more like a two star hotel. The rooms were old and sad. Staff were rude and inattentive. The only plus is the location as it is walking distance to many interesting sites. We tried to minimize our time in the hotel.
Tamoya, 1-night trip

6/10 Good

Just your very very very average hotel. Pro - the A/C works greats, con there is no permanent shower head - it’s weird. Also just far from everything!
Anil, 3-night trip

8/10 Very good

Aircon is really good like walking into a fridge when you get back, only issue we had is they don’t take card payment and never have any change when trying to buy drinks and food at the hotel. Wouldn’t order cocktails, advertised as alcoholic but we tried a couple and just tasted like lemonade
Matthew, 4-night trip

2/10 Poor

Very rude unprofessional staff,the way dealing with guest unexceptional, heard few complaints from unhappy guests with regards the same issues, specifically the front desk (reception)
SAMER, 7-night trip

4/10 Fair

DĂ„liga rum

Hotellet rankas till 4 stjÀrniga , i verkligheten Àr det 2 stjÀrniga hotell. Jag skriver bÄda possessiva och negativa punkter . Placering Àr bra , simbassÀngen vet inget om (har inte anvÀnt simbassÀng ) Negativa: 220 Volt ström i bad rum ! Mögel och smuts i badrummet! Ingen flÀkt i badrummet! Ingen schampo eller duschkrÀm. ( man fÄr smÄ mÀngder i smÄ flaskor ) dÀremot ser man enbart fÀstet pÄ schampo och duschkrÀm behÄller pÄ vÀgen ! Fönster och dörren till balkongen var inte tÀtt vilket man sover inte i tystnad ! Vi bytte rum 3 gÄnger ! I stor sÀtt alla rum hade samma problem , första rum luktade hemskt!
Bahman, 4-night trip

8/10 Very good

Rapport qualité prux correct

Hotel bien située, personnel accueillant, petit dejeuner copieux . Le seul hic ce sont les chambres, il faudrait changer les matelas et donner un coup de peinture notamment dans les sdb ou les baignoires sont à changer.
Carmen, 4-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Laurent, 4-night trip

6/10 Good

HĂŽtel super bien placĂ©, le personnel est adorable et vraiment gentil. Dans l'ensemble, l'hĂŽtel est calme si vous ne tombez pas sur un moment oĂč des jeunes viennent mettre leur musique Ă  fond ;) . Petit bĂ©mol : les murs sont trĂšs fins, on entend donc tout ! (Les personnes marchant dans le couloir la nuit, les conversations dans les chambres, les meubles qui bougent.) MalgrĂ© l'aspect commercial et adorable du personnel, certains services sont Ă  revoir. Les serviettes de bain n'Ă©taient gĂ©nĂ©ralement donnĂ©es que le soir (quand la femme de mĂ©nage venait nettoyer la chambre) par manque de serviettes. Donc, si vous vouliez vous doucher aprĂšs le nettoyage de la chambre, ce n'Ă©tait pas possible. (Il faudrait prĂ©voir plus de serviettes, surtout en aoĂ»t.) La chambre n'a pas Ă©tĂ© nettoyĂ©e deux fois malgrĂ© la pancarte mise devant la porte. Nous mettions la climatisation, qui finissait Ă©teinte quand nous revenions dans la chambre, donc pour des personnes ne supportant pas la climatisation et voulant aĂ©rer leur chambre, cela Ă©tait compliquĂ©. Les chambres sont assez vieilles, c'est vrai, mais elles sont trĂšs jolies et cosy, on s'y sent chez soi. L'hĂŽtel n'est pas grand, ce qui est super sympa, c'est un peu comme une grande famille. Les petits dĂ©jeuners sont excellents (surtout les msemen de Tata ;) ). Quelques petits dĂ©fauts, comme dans tout endroit, mais cela ne vous empĂȘchera pas de passer de trĂšs bonnes vacances. Il se situe Ă  5 minutes, mĂȘme pas, de la place Jamaa El Fna .
Flora, 7-night trip

10/10 Exceptional

Muy bien situado y buen servicio.
Begoña, 4-night trip

6/10 Good

HÎtel bien localisé. Nourriture et service trÚs moyen. Se faire servir au snackbar est TRÈS long.
Sandra, 3-night trip

10/10 Exceptional

CĂ©ntrico a 10 minutos de la plaza y todo sĂșper bien comimos en el hotel y de lujo
FERNANDO, 1-night trip

4/10 Fair

Habitacion se cae por trozos

El cabecero de la cama estaba caido, como consecuencia las mesitas tambien estaban caidas en el suelo, los dijimos en recepcion el primer dia y ni caso tuvimos que poner nosotros mismos un apaño
Mayte, 3-night trip

10/10 Exceptional

PARFAIT SUR TOUTE LA LIGNE...

TrÚs bien situé dans les jardins de la Koutoubia, avec un parking sécurisé, un bel hÎtel au calme. Accueil efficace et personnel souriant et trÚs pro. Les chambres sont trÚs confortables et reposantes et calmes. Un beau jardin agrémenté d'une magnifique piscine, avec option de restauration. Wi-Fi efficace.
3-night trip

10/10 Exceptional

MAGNIFIQUE

Bel hÎtel situé dans la verdure, au calme, tout prÚs de la Koutoubia. Accueil exceptionnel, Wi-Fi super efficace, grand parking sécurisé. Les chambres sont trÚs confortables. Le tout est d'une grande propreté. Personnel souriant, et trÚs pro. Les petits déjeuners sont délicieux et varié. Un vaste jardin joliment arboré possÚde une grande piscine bien entretenue.
2-night trip

10/10 Exceptional

PARFAIT POUR MARRAKECH

Bel Ă©tablissement tout prĂšs de la place. Joli jardin avec une belle piscine, idĂ©al pour se reposer ou se rafraĂźchir. Les chambres sont trĂšs confortables et reposantes. Les petits dĂ©jeuners sont variĂ©s et dĂ©licieux. Le personnel, trĂšs professionnel, est aux petits soins et d'une extrĂȘme gentillesse.
3-night trip

10/10 Exceptional

BIEN SITUÉ, UNE BELLE ADRESSE

Au calme, un accueil souriant, un personnel attentionné, excellent petit déjeuner, chambre confortable, parking surveillé, que dire de mieux.
1-night trip

10/10 Exceptional

TOUJOURS AUSSI BIEN

Une belle et bonne adresse à Marrakech. Tout prÚs de la place, et pour les amis motards, parking gratuit sécurisé. Piscine dans un joli jardin, les chambres sont trÚs confortables et reposantes avec tout le nécessaire requis pour un séjour réussi et surtout calmes. Mention spéciale pour le personnel pour sa gentillesse et son professionnalisme.
Laurent, 3-night trip

10/10 Exceptional

Tres bon etablissement
Philippe, 3-night trip

8/10 Very good

ExtrĂȘmement bien placĂ© en centre ville, havre de paix, parc et piscine agrĂ©able
germain, 3-night trip

8/10 Very good

Bien situé
germain, 1-night trip

4/10 Fair

Hotel vetuste j,ai sejourne il y a 30 ans exactement pareil aucune renovation et personnel désagréable je ne recommande pas a pars l,emplacement ideal et jardin et piscine agréable
corinne, 3-night trip