David Sheldrick Elephant & Rhino Orphanage - 7 min drive - 4.1 km
Karen Blixen Museum - 9 min drive - 6.5 km
Getting around
Nairobi (WIL-Wilson) - 18 min drive
Jomo Kenyatta Intl. Airport (NBO) - 23 min drive
Syokimau Station - 21 min drive
Nairobi Station - 22 min drive
Lukenya (Kitengela) Station - 33 min drive
Airport shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Cultiva Farm Kenya - 4 min drive
Art Caffé - 19 min walk
Rib Racks Bbq - 4 min drive
Karen Hunters One Stop Centre - 5 min drive
Java House - 19 min walk
About this property
Hotel Troy Nairobi
Hotel Troy Nairobi puts you within a 15-minute drive of Nairobi National Park and Yaya Centre. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a children's pool, a terrace, and a garden.
Languages
English, Swahili
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Transfers
Airport shuttle*
Offsite
Shopping center shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Children's pool
Playground
What to do
Discount at nearby fitness center
Golfing nearby
Safari nearby
Working away
Business center
2 meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Fan
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Shopping center shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 6 PM
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Troy
Hotel Troy Nairobi
Troy Hotel Nairobi
Troy Nairobi
Hotel Troy Nairobi Hotel
Hotel Troy Nairobi Nairobi
Hotel Troy Nairobi Hotel Nairobi
Frequently asked questions
Does Hotel Troy Nairobi offer free cancellation for a full refund?
Yes, Hotel Troy Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Troy Nairobi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 6 PM.
Are pets allowed at Hotel Troy Nairobi?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Hotel Troy Nairobi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Troy Nairobi?
Check-in start time: 11:00 AM; Check-in end time: 11:30 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Troy Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (12-min drive) is nearby.
What is there to do at Hotel Troy Nairobi and nearby?
Hotel Troy Nairobi has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Troy Nairobi?
Yes, there's an onsite restaurant.
What's the area around Hotel Troy Nairobi like?
Hotel Troy Nairobi is a short 1-minute walk from Nairobi National Park and 20 minutes' walk from Galleria Shopping Mall.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
Oct 10, 2024
It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2023
Lovely staff and beautiful grounds. Highly recommended.
Megan
Megan, 1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 21, 2023
Beverley
Beverley, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2023
Katherine
Katherine, 3-night trip
Verified Expedia guest review
4/10 Fair
Mar 15, 2023
We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
Rebecca
Rebecca, 3-night trip with friends
Verified Expedia guest review
6/10 Good
Aug 28, 2022
The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room.
The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
Virginie
Virginie, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 26, 2022
Just an average hotel
The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Helen
Helen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 11, 2022
Great for tucked away relaxing stay
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Monique
Monique, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2021
Great service at Troy hotel
The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Maria
Maria, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2021
The hotel was good.
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 20, 2020
It is like a disco, loud noise day and night.
I chose the hotel because it is secluded
and promised to be quiet, but the opposite
is true.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2020
Homely stay
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
Khipani
Khipani, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 4, 2020
Good location, helpful staff
Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
susan diane
susan diane, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
8/10 Very Good
Oct 13, 2019
It’s very lush and pretty. The food was excellent.
Josette
Josette, 1-night trip
Verified Orbitz guest review
4/10 Fair
Aug 31, 2019
it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2019
Amazing staff, hope to return!
Brian
Brian, 2-night trip
Verified Hotels.com guest review
6/10 Good
Aug 14, 2019
Emma
Emma, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 11, 2019
Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.
Bruce
Bruce, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
May 21, 2019
Very nice environment, beautiful location, nice staff.
The 200 meters of the road to the hotel is quite bumpy. Would be nice if some sand was put into the holes in the road.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2019
Amazing Stay!!
Our stay was great..,the service, the cleanliness of the rooms and the quality of the food was amazing! Highly recommend this Hotel!
Ronda
Ronda, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2019
The location is ideal being close to Nairobi National Park Jomo International Airport and many other attractions. The hotel is small with a few rooms and several cottages. It feels more like a guesthouse or B&B. Staff are outstanding. Beds and pillows are very comfortable and the rooms we stayed in were spacious.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 1, 2019
This was the best value hotel that we encountered in seven weeks in east Africa. The staff was impossibly friendly and helpful, the location was serene and peaceful while close to attractions, breakfast was great. Top recommendations.
Verified traveler
2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 7, 2019
The property is secluded by a long drive and security gate. Security checks you in and out.
Restaurant on site was very good. Staff is very attentive. We changed rooms to a larger room in the main building with no issue.
The property is very quiet and well maintained.
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2018
great location and service....room much bigger than pictures...delicious breakfast...close to all the Karen attractions...a true bargain