6/10 Good
Sep 26, 2024
Long review, but honest.
The room: It had a great view, opening the balcony doors to look out at endless ocean was great, but the rest was basic at best. Kitchen window had Velcro strips to keep it in place, cooking utensils are lacking if you intend to use the space as a self catering set-up, bed was uncomfortable, generally rough around the edges but a nice spot for a couple of days.
Booked 7 nights. Arrived late - long drive to Sarikampos. Contacted Mina by email we’d arrive at 2am. Ok’d. 2am- no sign of life so waited silently, noticed a sign with contact info; after 30mins we decided to sleep in the car. Not a great start!
At 7am, we approached and were greeted warmly and explained we’d been charged twice after booking glitch; booked flights hotel, but only charged for hotel, so cancelled straight away booked flights and hotel. Cancellation done, with a msg sent to Sarikampos/Expedia. Expedia and Sarikampos blamed each other but not entirely sure that either party communicated as both were extremely vague.
Mina’s resolution was that we could stay for another 3 nights, but, of course nobody books with extra days; perhaps a shallow offering. Explanation offered for decline of refund was all rooms were full and they had lost money which I totally understand. However, we know FOR A FACT the room we were ALSO allocated AND PAID FOR was occupied. It felt a little Greedy at this point so we decided to move on.
Thanks for reading if you made it to the end :)
Craig Stewart Neil Philip
Craig Stewart Neil Philip, 7-night romance trip
Verified Expedia guest review
