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Rixos Bab Al Bahr - All Inclusive

Ras Al Khaimah beachfront property with 7 restaurants and spa

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Photo gallery for Rixos Bab Al Bahr - All Inclusive

Aerial view
Creator video
Deluxe Room (with View) | View from room
King Suite, 3 Bedrooms | Terrace/patio
Reception hall
Escape to Rixos Bab Al Bahr - All Inclusive, where luxurious amenities meet serene island vibes. Unwind by the private beach, indulge in rejuvenating spa treatments, or enjoy live shows and concerts with friends and family. Take advantage of fitness classes at the health club or play a game of basketball on this stunning property.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 6 beach bars
  • 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
$229 nightly
The total price is $261
Jun 29 - Jun 30
Total includes taxes and fees

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Free minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Connecting Rooms (Premium)

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms (Premium)

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 6
  • 2 Double Beds

3 Bedroom King Suite

Highlights

Air conditioning
Free minibar items
TV
3 bedrooms
3 bathrooms
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 8
  • 1 Double Bed

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 6
  • 2 Double Beds

Senior Suite, 3 Bedrooms

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 8
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, Sea View

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sea view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 2 Twin Beds, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

Premium Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View | Free minibar, in-room safe, desk, free WiFi

Premium Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 6
  • 1 King Bed

Family Suite (Kids Escape)

Highlights

Air conditioning
Free minibar items
TV
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 1 King Bed

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8.0 out of 10, Very Good, 557 reviews
The price is $139
$120 nightly
$139 total
Total includes taxes and fees
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About the neighborhood

Map
Al Marjan Island, Ras Al Khaimah, 14744

What's nearby

  • Al Hamra Mall - 4 min drive - 5.3 km
  • Al Hamra Golf Club - 6 min drive - 6.3 km
  • Al Hamra Marina and Yacht Club - 9 min drive - 11.0 km
  • Dreamland - 14 min drive - 16.3 km
  • Al Manar Mall - 24 min drive - 32.9 km

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 36 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬13 min walk
  • ‪Salt - ‬12 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬8 min drive
  • ‪Al Marjan Restaurant - ‬1 min drive
  • ‪La med - ‬4 min drive

About this property

Rixos Bab Al Bahr - All Inclusive

Rixos Bab Al Bahr - All Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas, and volleyball, plus windsurfing is nearby. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Fish Bone, one of 7 restaurants, serves seafood and is open for dinner. Other highlights at this eco-certified property include 6 beach bars, a free kid's club, and a poolside bar.

All inclusive

All-inclusive room rates at Rixos Bab Al Bahr - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

Arabic, English, French, German, Hindi, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 650 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 7 bars/lounges
  • 6 beach bars
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Windsurfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Rixos Spa. Services include hot stone massages, Thai massages, facials, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Fish Bone - This restaurant specializes in seafood and serves dinner only.
Lalezar - This restaurant specializes in Turkish cuisine and serves dinner only. Open select days.
Meat Point - This restaurant specializes in barbecue and serves dinner only. Open select days.
Seven Heights - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
L Olivo - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of AED 350 per room (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Rixos Al Bab
Rixos Bab
Rixos Bab Al Bahr All Inclusive
Rixos Bab Bahr Inclusive
Rixos Bab Bahr Inclusive Resort
Rixos Bab Bahr Inclusive Resort Al All
Rixos Bab Al Bahr All Inclusive Hotel Ras Al Khaimah
Rixos Bab Al Bahr All Inclusive Hotel
Rixos Bab Al Bahr All Inclusive Resort
Rixos Inclusive
Rixos Bab Al Bahr Inclusive
Rixos Bab Al Bahr All Inclusive All-inclusive property
All-inclusive property Rixos Bab Al Bahr - All Inclusive
Rixos Bab Al Bahr All Inclusive
Rixos Bab Al Bahr - All Inclusive Ras Al Khaimah
Rixos Inclusive All-inclusive property
Rixos Inclusive
Rixos Bab Al Bahr Inclusive
Rixos Bab Al Bahr All Inclusive
Rixos Bab Al Bahr - All Inclusive Ras Al Khaimah

Frequently asked questions

Does Rixos Bab Al Bahr - All Inclusive offer free cancellation for a full refund?

Yes, Rixos Bab Al Bahr - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rixos Bab Al Bahr - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Rixos Bab Al Bahr - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Rixos Bab Al Bahr - All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Rixos Bab Al Bahr - All Inclusive?

Yes, an airport shuttle is available. The charge is AED 350 per room one way.

What are the check-in and check-out times at Rixos Bab Al Bahr - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Rixos Bab Al Bahr - All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Rixos Bab Al Bahr - All Inclusive also has 6 beach bars, a private beach, and a waterslide, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Rixos Bab Al Bahr - All Inclusive?

Yes, there are 7 onsite restaurants, featuring seafood.

What's the area around Rixos Bab Al Bahr - All Inclusive like?

Rixos Bab Al Bahr - All Inclusive is in Al Marjan Island. Popular attractions include Al Hamra Mall, which is 7 minutes away by car.

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Rixos Bab Al Bahr - All Inclusive Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Restaurant
Children
Family friendly
Drinks
Beach
Buffets
Lobby

Reviews

10/10 Exceptional

Amazing hotel and service
Ravi Ashok Vaghji, 5-night trip

10/10 Exceptional

Great service food and activities
2-night trip

2/10 Poor

Food qualities compared previously very bad, room was very noisy, all amenities quality bad
Ali, 3-night trip

10/10 Exceptional

The staff were amazing
pauline, 9-night trip

10/10 Exceptional

Great stay for 2 adults and 2 teens

Excellent location and layout of resort, good entertainment and very attentive service with to seat and lounger drink service in every bar/location even on the beach. Food was to die for particularly the daily indian and seafood options but every taste catered for. Only complaint was the booking system for the Al-la-carte restaurants the app system just doesn’t work but I reckon they will fix that in the next few months. They seemed to listen and acknowledge the problem.
Darren, 7-night trip

10/10 Exceptional

Every member of staff were really friendly and nothing too much trouble! Food was incredible especially the Asian restaurant. Rooms a bit dated compared to other hotels we’ve stayed in UAE but overall a great holiday and would return.
Mark Ryan, 7-night trip

10/10 Exceptional

amazing beautiful place

had a amazing time with family must place to visit
sanjay, 1-night trip

10/10 Exceptional

Staff were excellent!!! Friendly very good service and courteous
Ruth, 2-night trip

10/10 Exceptional

Excellency stay

Amazing stay with lotsa entertainment from infant, toddlers, pre teens, adults
Manish, 1-night trip

10/10 Exceptional

Amazing family getaway

We had an amazing quick family getaway at Rixos Bab Al Bahar. It was a much needed break for us and a good reward for the kids!
Jacquilyn, 1-night trip

10/10 Exceptional

Good stay

it was in general so good but there are some rooms are really very old and need to be refurbished , bit also there are some rooms which are recently refurbished and they are really nice and the stuff are very helpful and professional specially the main open buffets and the chef
Raffi, 2-night trip

4/10 Fair

Awful service and organisation

Avoid! We were a group of 6 couples that had booked separately for birthday celebrations, only 2 couples had an easy experience upon arrival. We booked a premium king room with sea view, received a small twin room with view of a car park A couple booked pay on arrival room but as they didn’t arrive at 3pm their room was given away AND the hotel couldn’t source them another room and also DIDNT care, they didn’t even try and contact them to see if they were arriving - this is unacceptable. Another couple booked a room that had been made up for a family and was not clean on check in Another couple were told they had no reservation despite having email confirmation from the hotel and the obligatory ‘we are looking forward to you staying’ style email they received the day before You can’t use A la carte restaurants until your second night - this was not made clear All in all, really poor service and care from the management team who didn’t care because they knew that the hotel would sell out regardless Imagine flying in with a young family and having any of the issues we did
Matthew, 2-night trip

8/10 Very good

Overall was good, but I wish they can put more effort in the quality of food served, which is always a problem in all inclusive reservations...
2-night trip

6/10 Good

Mixed

Let's start with the good points - The team are great. Whoever is recruiting them for their personality and hospitality is doing a great job. Especially the team at the Isla bar - so friendly as are the breakfast team which takes some managing. The hotel is comfortable and well kept. Where the operation falls down - the food throughout is poor, uninspired and not the quality expected of a 4 star hotel. The exception is the breakfast omelette chefs - they're very good! Although the team are great, they lack training and taking ownership. If the hotel can get to grips with this, it would become a great hotel.
Richard, 5-night trip

6/10 Good

Not as Expected.

Overcrowded Hotel, hard to find tables in the Buffet Restaurant; Quality of Food below Average, Room Comfort is below Average as well.
Mansoor, 1-night trip

8/10 Very good

Staycation

Over all, it was a great one night staycation. This was my 2nd time in this hotel. And same like first an second time the people in reception i find them a bit rude and not helpful at all..
Anisa, 1-night trip

2/10 Poor

Worst hotel experience ever

Stay away from this hotel. Because it is not a hotel it is a refugee camp. They are accepting nearly double hosts above their capasity. Everywhere was crowded. There was lines in restaurants and bars mostly. Biggest issues were about swimming. Most of public pools are possibly visiting by less amount of people. It was full with human. Sea was terrible too. Especially afternoon its coluor is turning brown. We checked out one day earlier.
Okan, 3-night trip

2/10 Poor

Terrible destination for couples

Bad rooms, run-down buildings, i wont even mention the restaurants. Stay away unless you like to be surrounded by kids running around everywhere you go.
Gino, 2-night trip

8/10 Very good

Service and people were good. Employees are so nice and helpful. The towels were clean but there was a smell on the towels. The shower head was falling down during the shower.
Cemil, 1-night trip

10/10 Exceptional

Friendly & helpful staff but poor food & drinks

I recently stayed at this property with my family and overall had a pleasant experience. The staff were incredibly friendly and accommodating, and the property was very clean. They also had great entertainment options for both kids and adults, which is a nice touch. However, I was a very disappointed with the food and drinks. While there was plenty of variety, we all found the taste of everything was very bland and the brands of drinks were of cheap quality. It would be great if they could improve the quality of their food and drinks to match the high standard of their staff and property. Overall, it was a good stay but the food and drinks could definitely use some improvement.
Next to restaurant
View from room to kids water slide pool
Restaurant fountain
Lobby
Vicky, 2-night trip

2/10 Poor

Bad service

Poor check in experience. Had to collect my bags myself. Never got dinner reservation. Broken bath door handle. Key card broken. Always was seated at the back for dinner. No accountability
Rukhsar, 3-night trip

6/10 Good

Too much crowddy & unorganized
2-night trip

4/10 Fair

When i checked in to the hotel the room I was first given had mold on the air conditioning vents and the furniture was falling apart. Plus the rooms balcony was so tiny and nothing as described when the booking was placed. I have a picture of the air conditioning vents and I would like to share this with you
Tolulope, 2-night trip

10/10 Exceptional

We were intrigued by the "All Inclusive" offering, and our expectations were certainly met. Upon arrival, the sheer size of the place was hard to miss – it's massive! Although there was a minor hiccup during check-in, where our reservation wasn't initially in the system, the check-in staff efficiently resolved the issue. However, it did cause a bit of a rush for us because check-in starts at 3 pm, we were delayed by 15 mins or so and then the lunch buffet ends at 3:30 pm. Even without the delay lunch ending just 30 minutes after check is something I found a bit disappointing. After enjoying lunch, we proceeded to our room and decided to explore the premises. Our visit to the Isla bar was a warm and enthusiastic experience, with Rafael taking excellent care of us. We also made a reservation for dinner at Fish Bone, and we were impressed by the diverse menu options. The staff at Fish Bone were not only attentive but also very friendly, with special mentions for Abassi and Krishna. Following dinner, we extended our evening on the outside terrace, savoring our wine and enjoying live music. The breakfast and lunch buffet consistently maintained a high standard, and the staff continued to be exceptionally attentive, with Seemab providing excellent service. Finally, check out was super smooth, with a team member with a tablet there was no need even to go to the counter and we were checked out in seconds!
Stephen, 2-night trip

2/10 Poor

I had a bad experience at the check in and check out. The receptionist (Ismail) that checked me in was unprofessional and remarkably rude he had an attitude throughout the entire check in process and was not cooperative. It took hours for me to get my room. Moreover I booked a room with a pool/sea view and PAID extra for it. I was given a room with storage view where the pool would barely be seen from the corner of a small window. Overall, there was incompetence and uncooperativeness during the check in. During the check out, the receptionist were rude and unqualified. I called to get a late checkout to enjoy the beach for longer time, but the receptionist was rude about it and made a condition that I don’t enter the restaurant. They barely gave me an extra hour as a “late checkout” and tried to sound generous about it as if it’s not my right. The management was incompetent and all over the place, were not cooperative, and sounded condescending. This is not hospitality anymore. This isn’t how treatment should be in a five stars resort.
Amer, 2-night trip