At Mandarin Plaza Hotel, you'll be just a 5-minute drive from Ayala Center and SM City Cebu. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features include an outdoor pool and a bar/lounge. Fellow travelers say great things about the helpful staff and nearby shopping.
Languages
English, Filipino
At a glance
Hotel size
350 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Working away
Meeting room
Services
24-hour front desk
Concierge services
Facilities
1 building/tower
Safe-deposit box at front desk
An outdoor pool
Spa services
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: PHP 2000 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 588 for adults and PHP 400 for children
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Hotel Cebu
Frequently asked questions
Is there a pool at Mandarin Plaza Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mandarin Plaza Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mandarin Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mandarin Plaza Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Mandarin Plaza Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (12-min walk) is nearby.
What is there to do at Mandarin Plaza Hotel and nearby?
Mandarin Plaza Hotel has an outdoor pool and spa services.
Are there restaurants at or near Mandarin Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Mandarin Plaza Hotel like?
Mandarin Plaza Hotel is in Lahug, a short 7-minute walk from Ayala Center and 10 minutes' walk from Cebu Business Park.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 14, 2025
Good older hotel with excellent location.
Older building with older, very conservative looking rooms. But very clean and spacious and with big, rain shower bath tub and powerful, very cold and quiet air-conditioning.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 11, 2025
Dirty towels
It is a great place, except for the towels. They look so grey that I had the impression they were old and used their whole life to clean the streets. Except that, it is a very good hotel close to a mall. Very friendly room attendant, and great staff. Truly sad really, they should change the towels…
Verified traveler
6-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2025
Lyndon
Lyndon, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Great location
BILLY
BILLY, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Nice facility, but noisy staff
Very clean. Large, comfortable rooms.
The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways.
Also twice I had “do not disturb” light on and housekeeping knocked.
Barry
Barry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Ok Stay
It was fine - just needed a place to sleep. Breakfast buffet choices were limited. Poor noise insulation-even on 11th floor, the traffic noise below was loudly heard.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Great
Sheryl Talapian
Sheryl Talapian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Best meet our needs
Minerva
Minerva, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2024
Awesome staff. Breakfast menu could mlbe much better
Dionnie Vincent
Dionnie Vincent, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
Sep 30, 2024
Randy
Randy, 6-night trip
Verified Orbitz guest review
2/10 Poor
Sep 26, 2024
Outdated.
Theresa
Theresa, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2024
I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.
Randy
Randy, 3-night trip
Verified Expedia guest review
4/10 Fair
Sep 12, 2024
Gave us only half of a roll of tissue, you have to call reception for more. Key card didn't work during check in so you have to wait for the IT guys to fix it. Ref, wasn't turned on. We have to call reception because the switch is hidden.
BOBETTE
BOBETTE, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 7, 2024
I like that it is close to a shopping mall.
Erwin Van Ian
Erwin Van Ian, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 7, 2024
clyde
clyde, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2024
Swimming pool was unavailable during our stay.
Miriam
Miriam, 5-night romance trip
Verified Expedia guest review
6/10 Good
Sep 6, 2024
Great rooms and very big
Clyde
Clyde, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
3 stars hotel. Don’t expect for very fancy. downside - limited city view, I'm staying at 19 floor room 1927 over looking pag ibig view but still a limited sighting at city view. Breakfast - for me, not my ideal breakfast food. I just eat sausage and egg. Just surprise, one of their breakfast menu is spaghetti. Costumer service - I got my expectations, over all - A very comfortable stay, affordable rate. Walking distance to shopping mall.
Jeronimo
Jeronimo, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Very close to Ayala mall, Lower cost then the others TV channels good. And nice Friendly staff. Facilities have been down so there’s no swimming pool or gym.