Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
What's nearby
Harbour Bay Ferry Terminal - 10 min walk
Nagoya Hill Mall - 2 min drive
Grand Batam Mall - 3 min drive
BCS Mall - 4 min drive
Batam Centre Ferry Terminal - 8 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
Singapore Changi Airport (SIN) - 13.9 miles/22.3 km
Seletar Airport (XSP) - 20.6 miles/33.1 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Free shopping center shuttle
Restaurants
Wey Wey Seafood - 8 min walk
Top 21 Resto & Lounge - 11 min walk
Morning Bakery Harbour Bay - 5 min walk
Golden Palace - 6 min walk
Starbucks - 9 min walk
About this property
Swiss-Belhotel Harbour Bay
When you stay at Swiss-Belhotel Harbour Bay, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. Guests can be pampered with massages at the spa, and Chinese Restaurant, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
179 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking on site
Onsite carport
Free offsite parking within 164 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Free shopping center shuttle
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Low-height desk
Grab bar near toilet
Phone accessibility kit
Room amenities
Be entertained
DVD player
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Swiss Cafe - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
New Year's Eve (31 December) Gala Dinner per child: IDR 150000
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 500000.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
Frequently asked questions
Is there a pool at Swiss-Belhotel Harbour Bay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Swiss-Belhotel Harbour Bay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swiss-Belhotel Harbour Bay?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Swiss-Belhotel Harbour Bay?
Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.
What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Swiss-Belhotel Harbour Bay and nearby?
Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Swiss-Belhotel Harbour Bay?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Chinese cuisine.
What's the area around Swiss-Belhotel Harbour Bay like?
Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 21, 2024
Bee Lian
Bee Lian, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Nice stay
The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal.
The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Best hôtel in Batam by far! Excellent service and clean !
Pierre-Luc
Pierre-Luc, 8-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Azmi
Azmi, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 3, 2024
Should upgrade with smart TV
Dezmun
Dezmun, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Boon Chong
Boon Chong, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 5, 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 4, 2024
Clean and big. Staff are friendly and polite.
JANE ENGPING
JANE ENGPING, 3-night family trip
Verified Expedia guest review
2/10 Poor
May 11, 2024
Emmanuel
Emmanuel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 9, 2024
Victor
Victor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 30, 2024
Very accessible. Great for a weekend getaway!
Subramaniam
Subramaniam, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2024
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Wayne
Wayne, 9-night trip with friends
Verified Expedia guest review
8/10 Very Good
Feb 12, 2024
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Nur Elissa
Nur Elissa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 1, 2024
The staff were very helpful. It’s a very pleasure experience.
Hong Hwee
Hong Hwee, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 25, 2023
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
HARIKRISHNAN
HARIKRISHNAN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2023
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Melvyn
Melvyn, 9-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2023
Hi,
Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2023
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Zuri
Zuri, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2023
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
SING SHI
SING SHI, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2023
Opposite hotel, massage available and around the area there are dinning options.
KWEK
KWEK, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2023
best hotel at harbour bay
conveniently located near harbour bay ferry terminal.
with lots of dining options and amenities around.
lots of people strolling and jogging during evening.
room is spacious, clean and quiet.
stuff is very polite and customer orientated.