Biwako Hotel features a rooftop terrace and puts you within a 10-minute walk of Lake Biwa. You can splash around at the seasonal outdoor pool, visit one of the 4 restaurants for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other highlights include a sauna, a children's pool, and a terrace.
Languages
English, Japanese
At a glance
Hotel size
175 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Transfers
Free train station shuttle from 8:00 AM to 10:00 PM
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
4 restaurants
2 bars/lounges
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
Bed rails
What to do
Hot springs
Boat tours nearby
Working away
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
Built in 1998
Rooftop terrace
Garden
Seasonal outdoor pool
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Thin carpet in room
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Freshen up
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include a yukata (Japanese robe). This service features separate men and women areas. There are hot springs on site.
Dining
The Garden - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
OHMI - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.
HOSHI - This restaurant specializes in barbecue and serves lunch and dinner. Open daily.
Bar Bellago - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3200 for adults and JPY 1600 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 5:00 PM
The seasonal pool is open from July to August
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu
Frequently asked questions
Does Biwako Hotel offer free cancellation for a full refund?
Yes, Biwako Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Biwako Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Biwako Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Biwako Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Biwako Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Biwako Hotel and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Additional recreation onsite includes hot springs. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a sauna. Biwako Hotel also has a garden.
Are there restaurants at or near Biwako Hotel?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine.
What's the area around Biwako Hotel like?
Biwako Hotel is in the heart of Otsu, a short 7-minute walk from Biwako-Hamaotsu Station and 5 minutes' walk from Lake Biwa.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 23, 2024
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Anne
Anne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Matheus
Matheus, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2024
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Tamsin
Tamsin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2024
Ryozo
Ryozo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2024
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Etsuko
Etsuko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2024
Lake view unobstructed
Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2024
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Gafyn
Gafyn, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 30, 2023
Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Lyle
Lyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2023
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2023
Eriko
Eriko, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 23, 2023
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Josephine
Josephine, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2023
Nice location with beautiful lake view
Leslie
Leslie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2023
Pei Chung
Pei Chung, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2022
John
John, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
May 9, 2021
Lake view room
Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Machiko
Machiko, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jun 20, 2020
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Chris
Chris, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 10, 2020
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 26, 2020
Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2020
great view of the lake and Japanese style bath on 4th floor
Verified traveler
1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
Jan 3, 2020
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2019
YAOCHAO
YAOCHAO, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2019
Aylwin
Aylwin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2019
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2019
Excellent! Clean, quiet, good services, good onzen, wonderful lake view!:)