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Toya Sun Palace Resort & Spa

4.0 star property
Family-friendly resort with spa, near Lake Toya

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Photo gallery for Toya Sun Palace Resort & Spa

Lobby
Exterior
In-room safe, free WiFi, bed sheets
Property grounds
Combined shower/tub, free toiletries, hair dryer, slippers
Nestled near Toyako Hot Spring, Toya Sun Palace Resort & Spa is a serene haven for relaxation. Unwind in the indoor mineral hot spring or rejuvenate with a massage at the spa, while kids enjoy the waterslide and arcade/game room. With shopping on site and multilingual staff available to help plan your stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Pool
  • Air conditioning
  • Onsen

Main amenities (12)

  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Hot springs
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Garden
  • Elevator
  • Flat-panel TV

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese Style Room, Lake View, Non Smoking

Japanese Style Room, Lake View, Non Smoking | Living area | Flat-screen TV

Japanese Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
In-room safe
  • 377 sq ft
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Run of the House (No Choice of room type)

In-room safe, free WiFi, bed sheets

Run of the House (No Choice of room type)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
In-room safe
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese & Western Style Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese & Western Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
In-room safe
  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Futons OR 2 Twin Beds

View all photos for Japanese Style Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
In-room safe
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Western Style Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Western Style Room, Lake View, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
In-room safe
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Lake View, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, Lake View, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
In-room safe
  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Yutorelo Toyako

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, (129)
The price is $129
$143 total
includes taxes & fees
Apr 3 - Apr 4
Yutorelo Toyako
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About the neighborhood

Map
7-1 Toyako Onsen, Sobetsu, Hokkaido, 052-0107

What's nearby

  • Toyako Onsen - 1 min walk
  • Lake Toya - 4 min walk
  • Toyako Hot Spring - 2 min drive
  • Showa-shinzan - 5 min drive
  • Toyako Forest Museum - 8 min drive

Getting around

  • New Chitose Intl. Airport (CTS) - 94 min drive
  • Toya Station - 12 min drive
  • Ōkishi Station - 24 min drive
  • Koboro Station - 27 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬20 min walk
  • ‪Mogmog - ‬14 min walk
  • ‪レストランおおでら - ‬3 min drive
  • ‪風の音 - ‬13 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬11 min walk

About this property

Toya Sun Palace Resort & Spa

When you stay at Toya Sun Palace Resort & Spa, you'll be just a 5-minute drive from Lake Toya and Toyako Hot Spring. Guests can indulge in massages at the spa, and Palacio serves breakfast and dinner. An indoor pool, a bar/lounge, and a sauna are other highlights.

Languages

Japanese

At a glance

DONE

Hotel size

    • 324 units
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 7 PM
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's pool
  • Waterslide
  • Grocery/convenience store

What to do

  • Hot springs
  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1965
  • Garden
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 5:00 AM and 11:00 PM.

Dining

Palacio - This poolside buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to 11:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Sun Palace Toya
Toya Sun Palace
Toya Sun Palace Hotel
Toya Sun Palace Hotel Sobetsu
Toya Sun Palace Sobetsu
Toya Sun Palace Resort Sobetsu
Toya Sun Palace Resort
Toya Sun Palace & Spa Sobetsu
Toya Sun Palace Resort & Spa Resort
Toya Sun Palace Resort & Spa Sobetsu
Toya Sun Palace Resort & Spa Resort Sobetsu

Frequently asked questions

Does Toya Sun Palace Resort & Spa offer free cancellation for a full refund?

Yes, Toya Sun Palace Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Toya Sun Palace Resort & Spa?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Toya Sun Palace Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Toya Sun Palace Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Toya Sun Palace Resort & Spa?

Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM.

What is there to do at Toya Sun Palace Resort & Spa and nearby?

Onsite recreation at Toya Sun Palace Resort & Spa includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Toya Sun Palace Resort & Spa also has a waterslide, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Toya Sun Palace Resort & Spa?

Yes, Palacio offers pool views and poolside dining.

What's the area around Toya Sun Palace Resort & Spa like?

Toya Sun Palace Resort & Spa is located on the waterfront, a short 4-minute walk from Lake Toya.

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Toya Sun Palace Resort & Spa Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so.
Koichiro, 1-night trip

10/10 Exceptional

younkyung, 1-night trip

8/10 Very good

お風呂からの景色が最高
サトミ, 1-night trip

6/10 Good

新しい施設と比べると不便かな
コウキ, 1-night trip

10/10 Exceptional

53年記念北海道旅
どの部屋からも洞爺湖が望め、特にお風呂は眺めといい設備や備品　清潔感何もかも素晴らしい
AYAKO, 1-night trip

10/10 Exceptional

一日中洞爺湖を眺められます。 本当に美しかった！
aya, 2-night trip

10/10 Exceptional

Wanming, 1-night trip

8/10 Very good

KENJI, 1-night trip

10/10 Exceptional

2-night trip

4/10 Fair

おさむ, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

プールも楽しかったし食事もいろんなバリエーションでとてもおいしかったです。
MA R I K O, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

約10年振りのサンパレス
何年振りかのサンパレスでした。ロビーや風呂が改築され綺麗で気持ち良く三日間を過ごす事が出来ました。孫たちはプールで大はしゃぎ、食事も子供も大人も美味しく頂きました。イルミネーションも美しく素敵でした。ただ連泊だったので昼ごはんを食べるレストランが無かったのでカップラーメンになりました。
1-night trip

6/10 Good

1-night trip

8/10 Very good

TAKERU, 1-night trip

8/10 Very good

hideshi, 1-night trip

8/10 Very good

ATSUSHI, 1-night trip

10/10 Exceptional

TAIJI, 1-night trip

2/10 Poor

Very old and dirty, no air conditioning. Room is too old, very ugly decoration. Just like a room with monsters. Restaurant food is also not very good. Just the new and extended area is nice!
1-night trip

10/10 Exceptional

メリークリスマス
チェックイン前にもプールや温泉を利用できるのが嬉しい。なんせプールや温泉などやりたいことがいっぱいあるから！建物全体が大きめの造りなので優雅な気持ちになれました。ご飯も美味しかったです。タヒチアンダンスが予想以上に刺激的で魅入ってしまいました(^ ^)
kaori, 1-night trip

8/10 Very good

エクスペディアの支払い方法がわからなかった
1-night trip

8/10 Very good

2-night trip

8/10 Very good

提供接送服務, 溫泉對湖, 好服務, 晚餐, 早餐食物種類多元化, 值得推薦, SHOP有向各式各樣啤酒....正
1-night trip

8/10 Very good

1-night trip