Not very traveller with suitcase friendly,, too many stairs getting to the lift then afterwards from the lift,, we didnt get the room with a balcony and fridge we had booked and paid for online, , instead we got a really small room with no balcony or fridge..not the best start to our stay there and at night you could hear the lift quite clearly,, plus when you use it it shakes and shudders all the way up then down again,, it is actually quite scary but on a good note really nice friendly staff there and the view of the lake outstanding, breakfast is bread yoghurt jam cheese ham etc and lots and lots of coffee.i think I would only recommend the hotel if everything else in its price category is full up but if you do book this one online a bit of advise, , make sure you get the room you paid for