Hotel Tiuna

2.5 star property
San Andrés hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tiuna

Beach nearby
Beach nearby
Front of property
Standard Double Room | In-room safe, iron/ironing board, bed sheets
In-room safe, iron/ironing board, bed sheets

Reviews

4.4 out of 10

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Nightclub
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Porter/bellhop
  • Reception hall
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 5 of 5 rooms

Triple Room

Highlights

Air conditioning
TV
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double Room

Highlights

Air conditioning
TV
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

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About the neighborhood

Map
Av. Colombia # 4-31, San Andrés, 880001

What's nearby

  • Spratt Bight Beach - 1 min walk - 0.1 km
  • Paintball San Andres - 9 min walk - 0.8 km
  • Punta Norte - 2 min drive - 1.9 km
  • North End - 2 min drive - 1.9 km
  • Island House Museum - 7 min drive - 6.9 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪EatAlley - ‬5 min walk
  • ‪Hotel Casablanca - ‬2 min walk
  • ‪El Peruano - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬1 min walk
  • ‪Memo's Place - ‬6 min walk

About this property

Hotel Tiuna

A great choice for a stay in San Andrés, Hotel Tiuna features a nightclub. Guests can enjoy the outdoor pool, and free continental breakfast is available.

Languages

English, Spanish

At a glance

Hotel size

  • 172 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Nightclub
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Tiuna
Hotel Tiuna San Andres
Tiuna
Tiuna San Andres
Tiuna Hotel San Andres Island
Hotel Tiuna Hotel
Hotel Tiuna San Andrés
Hotel Tiuna Hotel San Andrés

Frequently asked questions

Does Hotel Tiuna offer free cancellation for a full refund?
Yes, Hotel Tiuna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Tiuna?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Tiuna?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tiuna?
Sorry, there's no onsite parking at Hotel Tiuna.
What are the check-in and check-out times at Hotel Tiuna?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
What is there to do at Hotel Tiuna and nearby?
Hotel Tiuna has a nightclub and an outdoor pool.
What's the area around Hotel Tiuna like?
Hotel Tiuna is a short 1-minute walk from Spratt Bight Beach and 9 minutes' walk from Paintball San Andres.

Reviews

4.4

4.8/10

Cleanliness

4.4/10

Staff & service

5.0/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Fair

Cockroaches, dirty, poor repair, lazy unresponsive staff, loud unabated all night parties, no hot water on property, horrible mattress, rooms not like advertised pictures.
David E, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Absolutely the worst customer service ever. I have never written a review before but this place was horrible. We could not even check in. And expedia tried helping and the hotel would not do their part.
6-night romance trip
Verified Expedia guest review

6/10 Good

Good location but terrible facilities
The hotel is very well located, it is in front of the beach and close to the commercial area. 2meals are included in the day, the food quality is acceptable, however there is not much variety. Not recommended unless you are only looking for location and nothing more.
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

2/10 Poor

Poor cost -benefit ratio
Expensive for what it is: noisy, humid, smelly room, with roaches. Staff at main desk not willing to solve problems, poor service and attitude. Access to wi fi limited to the lobby only when "person in charge" is around to give password, which is not frequent. Stale breakfast cereal...
Verified Expedia guest review

4/10 Fair

The best the hotel has to offer is their location
The staff of the hotel are extremes, there are some (very few) of the staff that is attentive, most of them are quite displeasing, unfriendly. For example, the safelock didn{t worked on the room and i asked one of the hotel staff about who can help, the man was clipping his nails and didn{t stopped clipping his nails while telling me that he could not help, that the cashier has to go to the room and fix it (in fact seems that the cashier is the only person that constantly works on the hotel). The rest of the staff is more or less the same, thay are very busy chatting and less attentive with the guests. The restaurant staff are just ok, the receptionis is a thing of luck, sometimes the smile and greet, most of time they are feeling like you´re a paying nuicanse than a costumer. The room is in very bad state, the bathroom barely works. And ypu better bring your own shampoo since the hotel onle offers soap and toilet paper.
Verified Expedia guest review

8/10 Very Good

Ruben D, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hace falta nevera y mejor atención en repeción.
Andres, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

me parecio muy bueno en comparacion a hace ocho años que estaba muy deteriodado.
GLADYS, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

MAL
No recomendable
NESTOR, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Hotel péssimo
Me parece que vocês não tem a mínima noção do que estão vendendo. Esse hotel está classificado com 2,5 estrelas, preço compatível com outros hotéis muito bons, no entanto ele é péssimo! Ruim é elogio, além de sujo e fedido!!! Só fiquei porque era apenas uma noite e já tinha pagado!
Celeucia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

hotel sem wiff
JOSE VALDECIO, 3-night trip
Verified Hotels.com guest review

2/10 Poor

EXPERIENCIA NEFASTA
LLEGAMOS 1 DIA ANTES CONFIRMAMOS LA RESERVA Y EN LA MAÑANA NOS PRESENTAMOS A TOMAR LA HABITACION Y HABIAN CANCELADO LA RESERVA,EN FOTOS ES LINDO PERO AL VERLO , ESTA EN CONSTRUCCION, UN DESASTRE.LA RECEPCIONISTA TRABAJA CON UN VENTILADOR, LOS VIDRIOS ESTAN SUCIOS,EN LA VEREDA PONEN MUSICA Y BAILAN TODA LA NOCHE.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Waardeloos hotel op geweldige locatie
Het hotel is oud en kent serieuze vochtproblemen. Het eten is matig en de manier van serveren lijkt meer op een gaarkeuken. Daartegen over staat dat het hotel op een geweldige locatie ligt, direct aan de 'boulevard' in de hotelzone van San Andres.
Verified Hotels.com guest review

2/10 Poor

DEsidia.
El hotel es demasiado malo sucio no les interesa solucionar los problemas al cliente.Es tan malo que se esta cayendo a pedazos Sus trabajadores no son capacitados o si la tienen no la practican El dia que hice mi registro la habitacion estaba sucia la cama es pequeña y sucia su estructura esta oxidada es tan pequeña que una persona de mas de 1,80m de estatura no alcanza en ella, cuando baje para el cambio de habitacion el encargado estaba hablando por telefono con un compañero de trabajo y se referia con palabras demasiado soeces y vulgares de una huesped, al otro dia fui cambiado de habitacion al 7mo piso pero encima estaba una discoteca uds.se imajinaran pues que no se pudo dormir, Yo al otro dia tenia una competencia de triathlon, Lastima porque el hotel tiene una vista espectacular al mar y esta bien ubicado. Por favor no se hospeden alli.El precio es demasiado caro para lo que le ofrecen y por ultimo hoteles.com deberia ser mas honestos y no ofrecer este tipo de servicios.
Verified Hotels.com guest review

2/10 Poor

DECEPCIONANTE HOTEL
Pésimo servicio de limpieza y peor aun el desayuno y la cena. El personal poco amable. El hotel en general esta muy dejado y abandonado. Solo lo salva la ubicación. Quedamos muy decepcionados nunca nos había tocado un hotel tan malo. No lo recomiendo. Es mas creo que Hoteles.con tendría que ver si lo sigue promocionando porque esta en juego su prestigio
Verified Hotels.com guest review

2/10 Poor

muy mal hotel y mal servicio
Muy mal hotel, su comida es muy corrient, Pero lo peor es su forma d servi,como Si las persona no se merecen respeto, el hotel está para q lo derrumben es no es un buen hospedaje Y realmente deja mucho Q decir q una página como esta lo recomiende las habitaciones realmente muy deteriora, no hay servicios d wifi sólo en recepción y hasta q la señora d la caja esta en su horario se puede acceder a la clave de wifi, realmente es el peor hotel en el q me he hospedado no lo recomiendo.
Verified Hotels.com guest review

2/10 Poor

podria ser bueno
No existe servicio,los empleados no saben que es eso. Cuando hablan de todo incluido es mentira ofrecen solo lo que medio tienen en existencias la comida muy regular, no ofrecen variedad, la limpieza deja mucho que pensar. Las instalaciones son buenas y su ubicacion esta muy bien pero no lo voy a recomendar a nadie me daria verguenza que algun conocido fuera...
Verified Hotels.com guest review