We had a really lovely holiday at this hotel. It is stylish, well kept and immaculately clean in all areas. The hotel is around a fifteen minute walk from the centre of Santa Ponsa and the main beach, but within close proximity to local bars, shops and restaurants. We have three children, age 3, 5 and 13 and the walk was pleasant, if a little hilly on the way back. The hilltop location of the hotel means you are greeted with stunning views of the sea and surrounding area and the sunset on an evening is beautiful.
Our room was cleaned every day without fail and was comfortable and well-equipped with hairdryer, fridge and air-conditioning. Plenty of room for a family of five, with a lovely balcony and sea-view.
We went all-inclusive and were treated to a vast array of food options, including at least three types of meat, fish, pasta and Spanish dishes (Paella etc) finger foods and not to mention the fresh fruit and wide variety of desserts every day. We were offered good quality wine, beer or water at evening meals and there is unlimited amounts of Coke, Sprite or Fanta in addition. At the bar, real brand drinks are served (in plentiful measures!!!) and the service is good. We have been truly spoilt!
The children's entertainer, Nadia is wonderful and made our children's holiday very memorable. They, like us, were very sad to leave. It is early season, so adult entertainment hasn't really taken off, but there is an outdoor stage with ample seating area, so later in the season, there will be more to keep adults amused. it was so relaxing sitting on the patio, cocktail in hand, looking out to the sea, with the gorgeous Mallorcan sun on our skin. The views really are spectacular.
My children loved spending time a the hotel pool, which was always clean. There are gentle water slides and a whole pool just for children, so toddlers can paddle safely. Never had any problems getting loungers, but might get busy in high season as this hotel will be popular.
I have given the location 4 out of 5, due to its hilly location. It was never a problem for us as we enjoy walking, but may be for anyone with mobility problems. We hired a car and visited Alcudia, Palma, Palma Nova, Magalluf, Portals Nous and Puerto Pollensa. The children enjoyed playing in the hotel playground and there is table tennis and nets for football. The children will love the hotel's resident pony and the kids' club. Every night there is a mini-disco. It really is geared towards families and there is a good mix of nationalities, with pretty much all staff being able to speak English. We were made to feel very welcome and the staff are all friendly and helpful.
I hope this review helps - we would certainly go back!