Bandaranaike Intl. Airport (CMB) - 86.4 miles/139.1 km
Free train station pick-up
Airport shuttle (surcharge)
Restaurants
Pizza Hut - 6 min drive
Seedevi Family Restaurant - 4 min drive
Palhena Village Restaurant - 7 min drive
Mango Mango - 3 min drive
Walkers - 7 min drive
About this property
Heritage Hotel
When visiting Anuradhapura, Heritage Hotel is a great choice to consider. Guests can indulge in spa services, and Manel serves breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a children's pool.
Languages
English
At a glance
Hotel size
46 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Free train station pick-up*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Playground
What to do
Pool table
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
2 outdoor pools
Arcade/game room
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
21-inch TV
Premium cable channels
First-run movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Manel - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per adult: USD 50.91
New Year's Eve (31 December) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
Airport shuttle service is offered for an extra charge of USD 95 per room
Housekeeping is offered for an extra charge
Children & extra beds
Airport shuttle service for children costs USD 95
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Also known as
Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura
Frequently asked questions
Does Heritage Hotel offer free cancellation for a full refund?
Yes, Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Heritage Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Heritage Hotel?
Yes, an airport shuttle is available. The charge is USD 95 per room.
What are the check-in and check-out times at Heritage Hotel?
Check-in start time: 2 PM; Check-in end time: 3 AM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Heritage Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and an arcade. Heritage Hotel also has a garden.
Are there restaurants at or near Heritage Hotel?
Yes, Manel offers garden views.
Does Heritage Hotel have any outdoor private spaces?
Yes, every room features a balcony.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 15, 2024
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Pete
Pete, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Mar 4, 2024
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Milo
Milo, 2-night family trip
Verified Orbitz guest review
4/10 Fair
Jan 30, 2024
The staff is great. They are accommodating and attentive. We had no problems with the staff at all.
However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better.
The carpets are old and pulling up at the corners
The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable
The dining area had peeling wallpaper and old paint.
The food is below average at best. Each meal was disappointing. No taste and bland.
We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation.
Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Narendra
Narendra, 3-night family trip
Verified Travelocity guest review
6/10 Good
Dec 13, 2023
Perfect location but a little run down
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Ellis
Ellis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 24, 2023
Good base to explore the city.
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples.
The pool was great for a cool down at the end of the day.
There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2022
Renisha
Renisha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2022
Indika
Indika, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 21, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2019
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 7, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2019
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Jul 9, 2019
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool).
The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold).
It was a wet bathroom as the water splashes out of the shower cubicle.
Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Rajiv
Rajiv, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 22, 2019
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Feb 15, 2019
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Verified traveler
2-night romance trip
Verified Expedia guest review
4/10 Fair
Jan 14, 2019
Breakfast was bad. Room was ordinary. Staff did not details about the town
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Dec 29, 2018
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Dec 18, 2018
The bathroom was corroded and stank. Room was a bit dusty.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 7, 2018
Perfect place for your Anuradhapura excursions
Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Isuru
Isuru, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2018
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Niraj
Niraj, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2018
Staff was very accommodative and hospitable. Clean room
Dhanushka
Dhanushka, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2018
Friendly staff, very good breakfast, would have liked if fresh fruit juice was served for breakfast, wallpaper in reastaurant tearing off. Confusion about assigning drivers quarters.
Herbert
Herbert, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 3, 2018
requested lake view room. However diss-pointed that room does not have lake view, however considering environment, it is better they built the hotel out of lake. But next time better they explain it.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2018
Nice place, good service, value for money
Service was really great as they worked hard to get us in a room when we showed up early and tired from a flight. Plus the room, amenities and general service was one of the nicest we stayed in during our trip in Sri Lanka. It’s not a luxury resort but it’s Great value for money
Verified traveler
1-night romance trip
Verified Hotels.com guest review
4/10 Fair
Aug 14, 2018
N
N, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 24, 2018
Service very poor & wouldn’t recommend.
We called reception for assistance and room service but it was very poor as they wouldn’t send any staff up to the room for a ridiculous amount of time. Also in one of our rooms the tv wasn’t working but they wasn’t able to fix it
For the 3 days we stayed there. Overall wasn’t great but would not recommend to a friend.