Our stay at the hotel was exceptional. The service was first class, with attentive staff always willing to help with anything we needed. The facilities were immaculate, clean, and spacious, providing us with a comfortable and welcoming environment.
I had a health mishap during my stay at the hotel, and the staff was exceptionally understanding and helpful. They immediately took care of getting me medical assistance and facilitated my transfer to the emergency room. His concern for my well-being was genuine and constant, which greatly alleviated my situation.
It is worth highlighting the excellent location of the hotel, located in one of the best areas of Bogota. Shopping centers, restaurants, parks, and stores are within walking distance, which allowed my family to enjoy the city during my convalescence.
In short, our experience at the hotel was very good. The combination of impeccable service, first-class facilities, and a privileged location make it an ideal place to stay in Bogotá. I especially appreciate the attention of Jeison and the entire hotel team, who made our stay a memorable experience.