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Sheraton Shanghai Waigaoqiao Hotel

4.5 star property
Luxury hotel in Pudong with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Shanghai Waigaoqiao Hotel

Exterior
Indoor pool
View from room
View from room
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Spa
  • Airport transfer
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free theme park shuttle
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
Feel at home
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is $80
includes taxes & fees
$75 per night
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 495 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 495 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 498 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Premier Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Private bathroom
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

View from room

Executive Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

View from room

DoubleTree by Hilton Hotel Shanghai - Pudong

Pool
Airport transfer
Parking available
Free WiFi
8.2 out of 10, Very Good, (452)
The price is $76
includes taxes & fees
$72 per night
Dec 1 - Dec 2
DoubleTree by Hilton Hotel Shanghai - Pudong
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About the neighborhood

Map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131

What's nearby

  • Waigaoqiao Free Trade Zone - 3 min drive - 2.5 km
  • Fudan Univeristy - 12 min drive - 12.6 km
  • The Bund - 18 min drive - 19.0 km
  • Oriental Pearl Tower - 20 min drive - 20.3 km
  • Nanjing Road Shopping District - 21 min drive - 22.2 km

Getting around

  • Shanghai Pudong Intl. Airport (PVG) - 35 min drive
  • Hongqiao International Airport (SHA) - 56 min drive
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai South Railway Station - 31 min drive
  • Shanghai Railway Station - 40 min drive
  • Jilong Road Station - 5 min walk
  • North Waigaoqiao Free Trade Zone Station - 6 min walk
  • Gangcheng Road Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪星巴克 - ‬8 min walk
  • ‪上海富豪会展公寓酒店 - ‬8 min walk
  • ‪梓亭 - ‬7 min walk
  • ‪谭火锅 - ‬13 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Sheraton Shanghai Waigaoqiao Hotel

Sheraton Shanghai Waigaoqiao Hotel is a great choice for a stay in Shanghai. Guests can be pampered with massages at the spa, and Bay Leaf, one of 3 restaurants, serves international cuisine. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Jilong Road Station is 5 minutes and North Waigaoqiao Free Trade Zone Station is 6 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 451 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (CNY 56 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite carport

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Free theme park shuttle
  • Playground

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • 47-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling

Special features

Spa

Shine SPA has 7 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Bay Leaf - Overlooking the golf course and garden, this restaurant specializes in international cuisine. Reservations are required.
Miyabi - This restaurant specializes in Japanese cuisine and serves lunch only. Reservations are required.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Lobby Lounge - Onsite lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 208 per person
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 288.0 per night

Parking

  • Self parking costs CNY 56 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Frequently asked questions

Does Sheraton Shanghai Waigaoqiao Hotel offer free cancellation for a full refund?
Yes, Sheraton Shanghai Waigaoqiao Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Shanghai Waigaoqiao Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Shanghai Waigaoqiao Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Shanghai Waigaoqiao Hotel?
Yes. Self parking costs CNY 56 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Shanghai Waigaoqiao Hotel?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Sheraton Shanghai Waigaoqiao Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Shanghai Waigaoqiao Hotel and nearby?
Sheraton Shanghai Waigaoqiao Hotel has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Sheraton Shanghai Waigaoqiao Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.
What's the area around Sheraton Shanghai Waigaoqiao Hotel like?
Sheraton Shanghai Waigaoqiao Hotel is in Pudong, a short 5-minute walk from Jilong Road Station.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

YING, 2-night trip
Verified Expedia guest review

2/10 Poor

This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
YING, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Good Modern hotel
This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
A, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yijing, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Xing, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Allen, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Luthfi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Big room with a city view
Room was nice and clean. Beautiful city view among business district.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel for Family
Great Hotel. 100% Family friendly.
Tony, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Not good
Renuka D., 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel in the Free Trade Zone; close to line 6 of Shanghai Metro
1-night trip
Verified Expedia guest review

4/10 Fair

The concierge staff was not very helpful. My colleague's luggage was lost and we could not get helpful advice on where to shop for replacement clothes. The Bay Leaf Café food was dreadful.
Susan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good choice for business stay
Solid choice if you are in the area on business. Clean, comfrtable and the breakfast is good. Probably less optimal if you are in Shanghai for sightseeing - it is quite far from the city center.
ILIA, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Customer Service at it’s worst
We booked this hotel on the pretense of a shuttle being provided for a Disney Trip we have been planning. We found out once we arrived that there was not shuttle and the airport service they offer costs more than hailing a taxi yourself. The hotel is almost an hour away from anything in the city or Disney so it was not feasible for us to stay there without these amenities as the time and money was more than we planned for. The hotel staff had no solutions to the problem and acted like they really didn’t care. She said no we don’t offer those things. We stayed only one night because it was so late by the time we arrived. I said we would only be staying one night if our reservation and the lady at the desk said ok you will not be refunded. Customer service was not at its best here and yes I understand what Hotels.com says about cancellation and refunds but I expected a lot more from a Sheraton hotel. I would not recommend this hotel if you’re hoping to enjoy the city of Shanghai or Disneyland.
Kimberly, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice property, but the location was farther from the Airport than I thought.
Ronald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding hotel
Just perfect, couldnt fault it. Fabulous modern room, best night sleep ever! Staff friendly and helpful. Convierge exvellent.
Deelicious, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel , far from de City Center
This is a beautiful hotel, but it is far from de City Center. Nice Reception staff
Inessoriaqua, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice room
I was impressed with good services by the Hotel GM, Alex by taking care of my luggages to the room when I checked in after midnight with no doorman available. The room is great, nice size and comfortable.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice comtable hotel at reasonable price
Gym, Jacuzzi, swimming facilities are at good standard at this price. I m pretty satisfy with this quality of hotel. Thankyou Sheraton.
2-night trip
Verified Expedia guest review

8/10 Very Good

Great Service! Comfortable and spacious room! Nice views from room.
1-night trip
Verified Expedia guest review

10/10 Exceptional

It is a wonderful experience and stay
Wilcox, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

When we just checked in on the first day found an apple charger on the desk. After we went out to eat and came back it was gone. The cleaning staff snuck in and took it, when we are not in the room but we still had the card key in the room (shows occupied). The staff tried to take it for her own gain, this is a serious security problem I really hope no one else loose anything in the room. So we called up the manager told them the situation, they apologized sincerely and gave us fruit basket as gratitude. I have to say this is hotel is relatively new, but the build quality is not very good. The public bathroom even missing locks at the toilets. Far away from city center, but for business is good.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice stay at sherathon shanghai
this sheraton hotel has it all service and excelent quality installations, its a good location near subway station line 6 just be careful with fake taxi drivers at airport or train station since this hotel is kind of far from downtown
Jaime, 3-night family trip
Verified Hotels.com guest review