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Hotel Spa Mansion Santa Isabella

3.0 star property
Historic hotel with spa, near Maldonado Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Spa Mansion Santa Isabella

Courtyard view
LED TV
In-room dining
Terrace/patio
Family Suite | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Non-smoking
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • LED TV
The price is $102
includes taxes & fees
$102 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, individually decorated, individually furnished

Classic Twin Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | In-room safe, individually decorated, individually furnished

Traditional Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Private bathroom
Bathrobes
Bidet
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually decorated, individually furnished

Deluxe Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Private bathroom
Bathrobes
Bidet
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hair dryer
Free bottled water
  • 323.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 Bedroom, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Bathrobes
Bidet
Deep soaking bathtub
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | In-room safe, individually decorated, individually furnished

Luxury Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Bathrobes
Bidet
Deep soaking bathtub
  • 438 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, individually decorated, individually furnished

Classic Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Bidet
Bathrobes
Hair dryer
  • 240 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Single Room

In-room safe, individually decorated, individually furnished

Executive Single Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Private bathroom
Bathrobes
Bidet
  • 180 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished

Superior Triple Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Private bathroom
Bathrobes
Bidet
  • 290 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, individually furnished

Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
2 bedrooms
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo

What's nearby

  • Maldonado Park - 3 min walk
  • Riobamba Cathedral - 4 min walk
  • Basilica of the Sacred Heart of Jesus - 6 min walk
  • Sucre Park - 7 min walk
  • National University of Chimborazo - 4 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 108.7 miles/174.9 km
  • Riobamba Train Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bonny Restaurant - ‬12 min walk
  • ‪Corcel Negro - ‬8 min walk
  • ‪El Chacarero - ‬6 min walk
  • ‪El Delirio Restaurant - ‬11 min walk
  • ‪San Valentín - ‬16 min walk

About this property

Hotel Spa Mansion Santa Isabella

Located near a train station, Hotel Spa Mansion Santa Isabella is a great choice for a stay in Riobamba. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. This historic hotel also features a bar/lounge, a sauna, and a steam room.

Languages

English, Spanish

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is 11:30 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Pool table
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per accommodation (may vary based on length of stay), plus a one-time cleaning fee of USD 25

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Mansion Santa Isabella
Mansion Santa Isabella Hotel
Mansion Santa Isabella Hotel Riobamba
Mansion Santa Isabella Riobamba
Mansion Santa Isabella
Spa Mansion Santa Isabella
Hotel Spa Mansion Santa Isabella Hotel
Hotel Spa Mansion Santa Isabella Riobamba
Hotel Spa Mansion Santa Isabella Hotel Riobamba

Frequently asked questions

Does Hotel Spa Mansion Santa Isabella offer free cancellation for a full refund?
Yes, Hotel Spa Mansion Santa Isabella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Spa Mansion Santa Isabella?
Yes, cats and dogs are welcome. There's a charge of USD 15 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Spa Mansion Santa Isabella?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Spa Mansion Santa Isabella?
Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
What are the check-in and check-out times at Hotel Spa Mansion Santa Isabella?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 11:30 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Spa Mansion Santa Isabella and nearby?
Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Spa Mansion Santa Isabella also has a garden and access to a nearby indoor pool.
Are there restaurants at or near Hotel Spa Mansion Santa Isabella?
Yes, there's an onsite restaurant.
What's the area around Hotel Spa Mansion Santa Isabella like?
Hotel Spa Mansion Santa Isabella is in the heart of Riobamba, a short 3-minute walk from Maldonado Park and 4 minutes' walk from Riobamba Cathedral.

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
James, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Unfortunately the spa area was unavailable
Ivan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

5 stars
Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
carlos, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Catherine, 1-night romance trip
Verified Expedia guest review

6/10 Good

The gardens were amazing. The staff was very nice
Verified Expedia guest review

10/10 Exceptional

Beautiful place and excellent food.
Nicole, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loorna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very helpful and friendly.
Jennifer, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent! Staff were extremely helpful and kind!
Rebecca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was exceptional and Angel was extremely helpful.
Richard, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice place
Raul, 1-night family trip
Verified Expedia guest review

8/10 Very Good

We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.
Verified Expedia guest review

10/10 Exceptional

Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Matt, 3-night romance trip
Verified Expedia guest review

6/10 Good

Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property is great, and the breakfast is really good.
Jose, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful architecture and decor. Quiet room, excellent breakfast. Best dinner in Riobamba. Staff is super helpful. Just one little problem: it was unusually cold, a space heater would have been great, but would stay there again.
Cristina, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The building is really nice with nice older style rooms. The staff is not very professional. Woke us up to move cars in order to get more cars in a special parking lot behind the hotel. Was really no restaurant so the team improvised but would have been better just not open the restaurant. The hotel is in the middle of town which is really nice as you can walk to most of the interesting places.
Eric, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice place, good service but poorly insulated ( very noisy)
Rachel, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Vincent, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful old mansion with beautiful antiques, wonderful old high-ceilinged rooms, good WiFi, a fantastic breakfast, and an excellent staff
John, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok place for a night staff was great.
Jason, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

I'm not sure what can be done, but in the room above mine there was an inconsiderate woman with high heel shoes on tromping around at all hours. Really disturbed my sleep. Otherwise I would have have rated this hotel excellent.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing place to spend the night, colorful, smell good and very clean
1-night trip with friends
Verified Expedia guest review