Dessole Dolphin Bay Resort – All Inclusive

4.0 star property
Malevizi beachfront property with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dessole Dolphin Bay Resort – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Poolside bar
Sports facility
Bar (on property)
Billiards

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Parking available
  • Free breakfast
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Seasonal outdoor pool
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 4 Twin Beds

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About the neighborhood

Map
Melinas Merkouri 1, Ammoudara, Malevizi, Crete Island, 71414

What's nearby

  • Historical Museum of Crete - 7 min drive - 7.3 km
  • Koules Fortress - 9 min drive - 8.2 km
  • Heraklion Port - 9 min drive - 8.7 km
  • Heraklion Archaeological Museum - 9 min drive - 8.3 km
  • Ammoudara Beach - 11 min drive - 1.9 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 21 min drive

Restaurants

  • ‪Πετούσης - ‬11 min walk
  • ‪Havana Beach Bar - ‬15 min walk
  • ‪Heaven Beach - ‬14 min walk
  • ‪Uncle George tavern - ‬11 min walk
  • ‪Ορθοπεταλιές - ‬3 min drive

About this property

Dessole Dolphin Bay Resort – All Inclusive

At Dessole Dolphin Bay Resort – All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of Heraklion Port. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Main Restaurant Minos, one of 2 restaurants, serves local and international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a free kid's club, and a bar/lounge.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Tennis
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Greek, Russian

At a glance

Hotel size

  • 259 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1981
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aegeo Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Main Restaurant Minos - This poolside buffet restaurant specializes in local and international cuisine and serves lunch and dinner.
Beach Tavern Pasiphae - This poolside theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed during the winter season.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1039K014A0009000

Also known as

Dessole Dolphin Bay Resort Malevizi
Dessole Dolphin Bay Resort All Inclusive
Dessole Dolphin Bay Malevizi
Dessole Dolphin Bay All Inclusive Malevizi
Dessole Dolphin Bay Resort All Inclusive Malevizi
Dessole Dolphin Bay All Inclusive
ssole Dolphin Inclusive Malev
Dessole Dolphin Bay Resort – All Inclusive Malevizi

Frequently asked questions

Is Dessole Dolphin Bay Resort – All Inclusive currently open?
The property is closed during the winter season.
Does Dessole Dolphin Bay Resort – All Inclusive offer free cancellation for a full refund?
Yes, Dessole Dolphin Bay Resort – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dessole Dolphin Bay Resort – All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Dessole Dolphin Bay Resort – All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Dessole Dolphin Bay Resort – All Inclusive?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Dessole Dolphin Bay Resort – All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Dessole Dolphin Bay Resort – All Inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Dessole Dolphin Bay Resort – All Inclusive also has 2 poolside bars, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Dessole Dolphin Bay Resort – All Inclusive?
Yes, there are 2 onsite restaurants, featuring local and international cuisine, garden views, and poolside dining.
Does Dessole Dolphin Bay Resort – All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Dessole Dolphin Bay Resort – All Inclusive like?
Dessole Dolphin Bay Resort – All Inclusive is located on the waterfront. Popular attractions include Heraklion Port, which is 9 minutes away by car.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Very basic hotel. Good for families not couples.
Room is very basic. Hard and uncomfortable bed. Only 1 pillow on each side. Pool and facilities are actually not bad but it was very chaotic with tons of children running around. Buffet offered very unauthentic cheap food so we did not really eat there despite paying for all inclusive. The dining hours are very fixed. Anything with decent quality, such as a frappe, costs premium surcharge. Service was just OK. Positive: 1. free and abundant parking onsite (very useful since we rented a car to explore the island) 2. It is on the beach. Not the nicest beach on Crete, but still a good beach with a few tavernas and walking distance to a few more places on the street side. Chairs are full during the day but emptied out during dinner time. Overall it was a great place to lay our heads but I did not feel like I was in Crete. It’s great for families though, not so much for romantic couple trip.
YI, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Property is charming and most of the staff are wonderful. Lots of food, drinks and fun things to do. However, I had a scary experience with one of their staff members
3-night trip
Verified Expedia guest review

8/10 Very Good

6-night trip
Verified Expedia guest review

6/10 Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

This was a pleasant trip for me! Staff was friendly overall, free sodas, coffee and water. The included drinks were always clear on the menu. The meals were always good and the pools were clean. Having the beach access was a plus as well! My room was surprisingly big and had a large balcony which was so nice to relax in. Shower pressure was great! There were quite a few mixed drinks included, plus a local beer and wine. Other mixed drinks were extra, but I stuck with the included ones as that was enough variety for me! Thank you for the great stay, which I could have been there longer!
Lys, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Lovely hotel to stay at. Lots of entertainment- bbq night was excellent. Staff were very helpful and friendly. Would say more 3* than 4* because of bathrooms- shower curtains and no individual toiletries just a soap pump on the wall are more 3* than 4. The reason I wouldnt stay here again is that friom the beach the view of the nearby power station and the smoke it was producing wasnt the best Greek view we have had. .
4-night trip
Verified Expedia guest review

6/10 Good

The resort is very nice. Very clean, the bungalows are charming, clean, comfortable and quiet, the beach is very nice. You will really enjoy your stay as long as you DO NOT EAT HERE. The food is abominable and there are only a handful of drinks included in the "all inclusive" program. Walk a few hundred meters outside the gate and there are lots of nice, reasonably priced restaurants and tourist shops. We particularly liked uncle George's tavern for dinner but whatever you do, do NOT eat at the resort.
ALAN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

good value
very reasonably priced so good value. food was good for buffet style eating. food was exceptional at the tavern. right on the beach
nick, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good value for money
I stayed here for one night. It was very cheap and nice for what I got. The food was all great, drinks were decent, and the beach and pool area was very nice. Would recommend for a night or too, but probbably not for more than a week as there is not enough to do.
Verified Hotels.com guest review

4/10 Fair

Nice hotel..did not get a double bed
Hotel overall good for family’s room no tissues or earbuds etc...tidiness very poor.food was almost the same everyday.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel, Awful Wi-Fi
Stayed there 16-26 of September, 2017 with family.The hotel left an excellent impression. The beach is very good, the food was great. The premises were in very good condition. The location is very good- you can get to Heraklion by bus in 15 minutes. The only one drawback was Wi-Fi. Auwul! Shows full signal and I couldn't even get to Skype. It was important to me and my family and made me to spend extra money on communications.
Irene , 10-night trip
Verified Expedia guest review

8/10 Very Good

Friendly staff. Ideal for families. Good beach, nice pool and water slides were a bonus!
5-night trip
Verified Expedia guest review

8/10 Very Good

Nice all inclusive resort.
Great staff, good food, nice pool and grounds. Rooms are a little worn and could use a facelift but were comfortable and nothing was wrong, just a bit worn (e.g. Bathroom caulking was wearing). One real downside as I was traveling with teens was the wifi was pretty poor, which disappointed them, but maybe not a bad thing on a vacation. :-)
RP, 3-night trip
Verified Expedia guest review

6/10 Good

Poor
Rooms are small, beds aren't comfortable and no proper duvets given, just a sheets. I understand that it's hot but 4stars hotels do provide a good bedding. Not in this case. Shower was extremely small And water flooded the whole bathroom when takin it. Shower curtains were all yellow from dirt and smelled bad. Food was disappointing, rice always undercooked, same as fish and potatoes. Not coincidently as same story repeated itself every day. So I could say that there was loads of food but not much quality to it. The only good food you'd get was in a pool tavern, where you could get fresh scewers and kebab every day. Animation team is quite weak as there wasn't much entertainment prepared, especially for rainy days. We've been to many all inclusive resorts and from experience I could say that preparation is minimalistic. What saved our trip is great slides by the pool and that hotel is located right by the sea, where we've spent most of our time. At the bars there's only very few spirits to chose from, if wanted something different there's €5 charge for each spirit, which was new and unusual to us. Oh yeah, coffee is free from the machines which usually had a problems(no milk, overheating, overpooring..) , if wanted proper espresso there's €2 charge. And finally majorly advertised sauna, hot tub And massages! It's not inclusive in the hotel price, massages are something like €180, but as been told we will make you discount and do it for 130 :))) no thank you :))
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good stay overall
Enjoyed the stay overall. Very good location next to the beautiful beach.
Verified Expedia guest review

8/10 Very Good

Great for families
Our family thoroughly enjoyed our time here. My husband and I relaxed, whilst our daughter loved the water slides, swimming pools and beach. I would on highly recommend it for family holidays, but probably not a first choice for those who do not have kids in tow. The staff were highly efficient and friendly on the whole. The staff at the mini club were very friendly and involved and always making sure the children were entertained and happy. We arrived at the hotel before check in time, but were checked in with a smile and allowed to use all facilities until our room was ready. Yes, the food is repetitive like at all resorts of this type, but perfectly adequate and of. A good standard. Our only compliant in the main restaurant is that cutlery an plates are whipped away extremely quickly if you pause while eating... Our room probably had the best view in the whole hotel and was comfortable. It was in the email hotel block, so unable to comment on garden rooms. Unfortunately it was noisy when there was a disco at the wine bar ( not every night luckily). For those looking for an authentic Greek cultural holiday,this hotel is probably not for you. But if you want to relax while your kids have fun, this is a great choice on the beach, within easy walking distance to shops and restaurants and right on the bus route to Heraklion town.
Verified Expedia guest review

8/10 Very Good

Carefree stay
Other than the watery cold drinks, ww didn't have any trouble at all. I want to thank Mr. Vasillakis, the hotel manager for his effort for our comfort.
Verified Expedia guest review

8/10 Very Good

Nice hotel with nice facilities.
We really enjoyed our time at the hotel.The hotel manager, Mr. Vasillakis is great man. The only dissappointing thing about the hotel is the quality of the all cold drinks. They are all noname tasteless products.
Verified Expedia guest review

8/10 Very Good

Worth the money.
We booked two weeks in mid august 2015 for two adults and a five year old child for £1530 so I can't complain. It's a four star, which if you are familiar with how a hotel gets its stars it's right for this hotel. Entertainment (animation) staff are excellent, the restaurant staff and room staff are also good. Cleanliness of the hotel is fantastic and the manager keeps a keen eye on this. The accommodation is up ok but despite reports of it being recently renovated is still out of date and not all that good. I did have a family room booked but opted to be in the main block as i heard it was newer. We did also view the family rooms but decided not take one despite paying for one as they were even more out of date. Food is ok but not but ranks as average. I have worse and better at his class of hotel. Over all we all we enjoyed our stay. We hung out at the slide pool most days as the beach as annexed early on by the Russian guests who quickly laid claim the the area around the main swimming pool. The staff are what makes this hotel and I would recommend it for a families as a great place to go. The local area is boring but a bus ride away is Heraklion and recommended day trip is to Santorini. Enjoy
Verified Expedia guest review

10/10 Exceptional

Nice hotel, close to beach
Food was excellent, staff was very friendly, good for family with children , very clean, beach towels supplied, 2 minutes to the beach ! We will definitely recommend the hotel to friends.
Verified Expedia guest review

6/10 Good

my personal review
1. bed was not made up each night, a first for me from any hotel ive ever stayed in worldwide! 2. small towels where forgotten by housekeeping one night. 3. staff not friendly and do not speak English. 4. everybody including staff where all Russian. was this a Russian owned hotel. 5. breakfast and dinner menu extremely limited. 6. poor quality watered down beverages 7. horrible beach not maintained along with stones in water making it very painful getting in and out of the sea. 8. poor value for money hotel. will not be back. if your Russian then I guess its for you.
Verified Expedia guest review

8/10 Very Good

Personnel au top, complexe très bien entretenu et très propre. Chambre un peu vieillissante mais correcte, terrasse assez spacieuse. Hôtel à 7 km du centre d'heraklion, accolé à une belle plage privée avec transats. Repas : petit dej très correct, beaucoup de choix (sucré / salé), déjeuner et dîner : pas mal de choix mais souvent la même chose. Transport en commun toutes les 20 mn pour aller au centre d'heraklion. Pour visiter les autres villes, voiture obligatoire, pour visiter les autres îles, prévoir des excursions.
Jean-Charles, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

J'ai passer un agréable séjour,sans regret...
nabila, 9-night trip
Verified Expedia guest review

8/10 Very Good

Φιλικό και ευγενικό περιβάλλον. Πέρασα όμορφα.
NASKOS, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mauro, 3-night trip
Verified Expedia guest review