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Plaza Mayor Hotel

3.0 star property
Puno hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Mayor Hotel

Lobby
1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe
Double or Twin Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe
Separate tub and shower, hair dryer, towels, soap
Separate tub and shower, hair dryer, towels, soap

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle
  • Train station pick-up service
  • Ferry terminal shuttle
  • 24-hour front desk
  • Free grocery shopping service
  • Front-desk safe
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $32
includes taxes & fees
$32 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room

Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Frette Italian linens
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Safe

Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Frette Italian linens
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Quadruple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Frette Italian linens
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Frette Italian linens
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, Frette Italian sheets, pillowtop beds, in-room safe

Double or Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Frette Italian linens
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Double Beds

Similar properties

Standard Twin Room, Non Smoking | In-room safe, desk, free WiFi

Kaaro Hotel Puno

Airport transfer
Free WiFi
Laundry facilities
24/7 front desk
8.8 out of 10, Excellent, (72)
The price is $23
includes taxes & fees
$23 per night
Nov 27 - Nov 28
Kaaro Hotel Puno
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About the neighborhood

Map
Jr Deustua 342, Puno, PUNO, 21001

What's nearby

  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Cathedral - 3 min walk - 0.3 km
  • Puno Central Market - 3 min walk - 0.3 km
  • Pine Park - 3 min walk - 0.3 km
  • Puno Port - 18 min walk - 1.5 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 77 min drive
  • Puno Station - 8 min walk
  • Paucarcolla Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪La Casona - ‬2 min walk
  • ‪Mojsa Restaurant - ‬2 min walk
  • ‪Ricos Pan - ‬2 min walk
  • ‪La Casa del Corregidor - ‬2 min walk
  • ‪La Hacienda Restaurant - ‬1 min walk

About this property

Plaza Mayor Hotel

Plaza Mayor Hotel puts you just a 5-minute drive from Lake Titicaca. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 34 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 1 PM; Check-in end time: 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas

Parking

  • No onsite parking
  • Offsite parking nearby (PEN 4 per night)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Working away

  • Meeting room
  • Conference space (20 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Window screens

Sleep well

  • Frette Italian sheets
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 10 per person (roundtrip)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 8 costs PEN 10 (roundtrip)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs PEN 4 per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20447803641

Also known as

Plaza Mayor Hotel
Plaza Mayor Hotel Puno
Plaza Mayor Puno
Plaza Mayor Hotel Puno
Plaza Mayor Hotel Hotel
Plaza Mayor Hotel Hotel Puno

Frequently asked questions

Does Plaza Mayor Hotel offer free cancellation for a full refund?
Yes, Plaza Mayor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plaza Mayor Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Plaza Mayor Hotel?
Sorry, there's no onsite parking at Plaza Mayor Hotel.
Is airport shuttle service offered by Plaza Mayor Hotel?
Yes, an airport shuttle is available. The charge is PEN 10 per person roundtrip.
What are the check-in and check-out times at Plaza Mayor Hotel?
Check-in start time: 1 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.
Are there restaurants at or near Plaza Mayor Hotel?
Yes, there's an onsite restaurant.
What's the area around Plaza Mayor Hotel like?
Plaza Mayor Hotel is a short 8-minute walk from Puno Station and 3 minutes' walk from Puno Cathedral.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Get what you pay for I guess…
Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location, closed to the main plaza. Friendly staff
Jose Luis, 1-night trip
Verified Orbitz guest review

4/10 Fair

The property is under poor maintenance to noisy from outside
Amnon, 1-night trip
Verified Expedia guest review

6/10 Good

Elliot, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Iryna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Hanna, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

Didn’t get the room I booked
I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Tigra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Nelida, 1-night family trip
Verified Expedia guest review

6/10 Good

Mediocre but fine
Meredith, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It's conveniently located near Plaza De Armas. From the outside you would not expect the spacious interior of this modern hotel. It's clean, it has a nice fireplace in the foyer. The hotel staff is very nice and attentive. A previous guest left a locked safe in the room. It was a small problem but it was important to me. No problem at all, for the hotel staff. The safe was unlocked and reset in 10 minutes. Bravo! I've had a similar issue in Cusco. It took that hotel staff TWO DAYS to show up in my room. But I digress. In the morning, before my trip to Uros Islands, a tasty breakfast (included in the price of the room) made my belly happy. I'd recommend this hotel to anyone, and if I ever travel to Puno again I'll stay at Plaza Mayor.
A.B., 1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

6/10 Good

Not bad for one night
The hotel is very basic, horrible decor, the room is terribly cold and the person who was at the reception when I arrived couldn’t be less interested in welcoming me. The location tough is excellent, just a few steps from the main square, close to good restaurants, shopping and banks. The place is clean and breakfast quite decent. For one night it is not bad.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Puno
The hotel is near the main plaza and the staff were very friendly and helpful.
Corinna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. The room was clean and nice. The staff was friendly and helpfull.
Alex, 1-night trip
Verified Expedia guest review

8/10 Very Good

1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Nice location
Very nice comfortable hotel in center of Puno
Verified Hotels.com guest review

8/10 Very Good

Convenient location at a fair cost.
I spent a couple of days at this hotel and it provided a decent room at a fair price. It was close to plaza de armas and easy access to bars and restaurants as well as plaza de armas. It could be a bit noisy at night with all kind of sounds. I would suggest bringing ear plugs for a good night sleep. Then again you will be so tired from all the day activities that you may not care. Safe travels.
Verified Expedia guest review

10/10 Exceptional

Not worth the price
puno
Verified Hotels.com guest review

6/10 Good

Okay place, but not a great deal.
Location is good and breakfast is included. Rooms are a decent size. Wifi is virtually useless.
Verified Expedia guest review

4/10 Fair

give this one a miss
We were one of 2 couples in the hotel during our 3 night stay. Unfortunately they gave us a room next to the only other guests. Walls are paper thin and unfortunately I had to go down to the main desk twice at 2:00 am to complain about loud tv and voices which eventually rectified. As the hotel was relatively empty hot water was turned OFF and it took us one day to figure out that we had to call down in advance of a shower to get the hot water turned back on. Breakfast was so so but we have had worse. There have to be better values available. We would not stay there again.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Nice place to spend the night in Puno
Nice hotel, near Plaza de las Armas and all the restaurants.
Verified Expedia guest review

10/10 Exceptional

Pedro Paulo, 2-night trip
Verified Hotels.com guest review