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Mercure Chur City West

4.0 star property
Adventure Chur hotel with restaurant, connected to a shopping center

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Photo gallery for Mercure Chur City West

Premium bedding, down comforters, pillowtop beds, free minibar
Bowling
Exterior
Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Located in the heart of the city, Mercure Chur City West offers a vibrant atmosphere with bowling alleys, a rooftop terrace and shopping mall on site. Connect to WiFi, indulge in Regional cuisine at Towers City West Rest., or explore nearby attractions after grabbing coffee from the coffee shop/cafe. Guests rave about their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Laundry facilities
  • Air conditioning
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Convenience store

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is $182
includes taxes & fees
$170 per night
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Mountain View

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, View, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, View, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Central Hotel Post

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 946 reviews
The price is $186
includes taxes & fees
$174 per night
Mar 8 - Mar 9
Central Hotel Post
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About the neighborhood

Map
Comercialstrasse 32, Chur, GR, 7000

What's nearby

  • Bowling Rock 'n' Bowl - 5 min walk
  • Chur-Brambuesch Gondola - 19 min walk
  • St. Martinsplatz Square - 2 min drive
  • Rhyetian Railway Building - 2 min drive
  • Kanzeli-Brambuesch Ski Lift - 13 min drive

Getting around

  • Zurich Airport (ZRH) - 94 min drive
  • Ems Domat-Ems Station - 6 min drive
  • Chur (ZDT-Chur Train Station) - 25 min walk
  • Chur Station - 26 min walk

Restaurants

  • ‪Gusto Pizzeria - ‬8 min walk
  • ‪Italy 1901 - ‬14 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Konditorei Merz - ‬14 min walk

About this property

Mercure Chur City West

Take in the views from the rooftop terrace when you stay at Mercure Chur City West. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Towers City West Rest., which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CHF 15 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Bowling alley
  • Grocery/convenience store
  • Children's menu

What to do

  • Bowling alley
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Conference space (3444 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Towers City West Rest. - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 24 for adults and CHF 10 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 20.0 per night
  • Rollaway beds are available for CHF 80.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20.00 per pet, per night

Parking

  • Covered self parking costs CHF 15 per day with in/out privileges
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Does Mercure Chur City West offer free cancellation for a full refund?

Yes, Mercure Chur City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Chur City West?

Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chur City West?

Yes. Self parking costs CHF 15 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Chur City West?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Mercure Chur City West?

No, this hotel doesn't have a casino, but Kursaal (9.3 mi) is nearby.

What is there to do at Mercure Chur City West and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking. Additional recreation onsite includes bowling. Mercure Chur City West also has a 24-hour health club.

Are there restaurants at or near Mercure Chur City West?

Yes, Towers City West Rest. offers alfresco dining and Regional cuisine.

What's the area around Mercure Chur City West like?

Mercure Chur City West is a short 19-minute walk from Chur-Brambuesch Gondola and 5 minutes' walk from Bowling Rock 'n' Bowl.

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Mercure Chur City West Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and excellent food
Randy, 1-night trip

10/10 Exceptional

Is a nice clean hotel, the view is spectacular.
Duniesky, 1-night trip

10/10 Exceptional

Easy to get to
Susan, 1-night trip

10/10 Exceptional

This was a nice hotel at an affordable price. The room was warm with no AC and the higher than normal temperatures but otherwise it was a great stay.
Danielle, 1-night trip

10/10 Exceptional

Wonderful. Great time. Staff were fantastic
Greg, 1-night trip

10/10 Exceptional

Great new modern hotel and easy to get around with the bus stop just in front.
Tomas, 1-night trip

10/10 Exceptional

Very comfortable and easily accessible!
Cheryl, 2-night trip

10/10 Exceptional

Spacious, quiet, modern room with a great view. Comfortable bed, good shower. Easy walk from the train station. No dining option for a Sunday night but we were able to find a restaurant at the adjacent shopping centre. Only negative was the weirdly shaped, flat pillow which I had to fold in half to get some sleep.
Taryn, 1-night trip

10/10 Exceptional

Simple yet clean. Staff is friendly. Better pillows should be provided in the rooms
hazem, 1-night trip

10/10 Exceptional

Confortable
1-night trip

10/10 Exceptional

Nice big room with great views of the mountains!
Connie, 2-night trip

10/10 Exceptional

Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Brandon, 1-night trip

10/10 Exceptional

Modern clean and excellent staff
Robbie, 1-night trip

10/10 Exceptional

The view was spectacular and the concierge was very helpful. There weren’t many options for dining on Sundays.
Daniel, 1-night trip

10/10 Exceptional

Location
Mauricio, 1-night trip

10/10 Exceptional

It was excellent. The rooms. The Service. Everything was outstanding. I would highly recommend this hotel.
Christine, 1-night trip

10/10 Exceptional

Awesome
Muhammad, 1-night trip

8/10 Very good

The hotel was clean and staff were very friendly and helpful. Front desk employees all spoke English. My only issue was I was lead to believe that the hotel was next to the train station and in walking distance. 30 minute walk with luggage is really not doable. Yet the hotel provided us with free bus tickets which were great for getting around the city
Pam, 2-night trip

8/10 Very good

The room was spacious and bright with large glass windows. Front desk was very helpful and proximity to shopping made misc travel needs easy. While outside the city center a 6 min bus to downtown / city center, makes things manageable without a car. Overall a pleasant experience would recommend for those looking to recover from extended travel.
Brandon, 3-night trip

8/10 Very good

The view was great! (we purchased the mountain view), but personally I don’t think the room was much to rave about. The area itself is very expensive so be prepared to spend 100CHF for any meal. The staff were wonderful, but one night was the right amount for us.
Mia, 1-night trip

10/10 Exceptional

Quality Chur stay
Excellent quality accommodation for our short stay in Chur. Even though not in the old town, we could have used the complementary bus pass to travel in if we had had more time. Views from 9th floor rooms amazing.
Darren, 1-night trip

2/10 Poor

Horrible heat left us sleepless
The hotel listed air-conditioning but the room was 26C during the night, leaving me and my wife sleepless after the night. Otherwise it's a nice hotel but we specifically chose this hotel because of the air-conditioning (not very common in Switzerland).
1-night trip

8/10 Very good

The man that checked us in wasn’t very informative. We learned the next morning from a very informative young man of the amenities they offered & good directions to a place we wanted to go. The AC was very difficult to figure out (hotel should’ve had some kind of instructions, I think)
denise, 2-night trip

2/10 Poor

We booked 2 rooms at the Mercure City west in Chur, in one of the rooms the comforter had blood stains, this was very unpleasant, the rooms were large and comfortable but not clean, the pillows were not comfortable and the breakfast was very bad, the front desk was not friendly and unapologetic when we told them about the blood stains on the comforter.The people in this city is very rude. We do not recommend this Mercure Hotel in Chur, we have stayed in several Mercure Hotels and they have been good, unfortunately not this one.
Rosa, 1-night trip

6/10 Good

Not sure how this is a 4 star hotel.
I’m not sure how this hotel got a 4 star rating. This makes me thankful we didn’t opt for 2 or 3. Wonder how bad those would have been? The staff is stellar and friendly. The hotel itself is subpar. Pictures show room in disrepair and they were painting in the gym and hallways. They should have really closed this floor because of all of the remodeling going on. Pictures on website are certainly a stretch for what you’re actually getting. Breakfast was good enough but in hindsight we would have just gone to Burger King and saved a bunch of $. Little control of the room air and considering we were in the Swiss Alps, we were sweating all night. Not good at all!
Something had been pulled off the back of the door.
Supposed to be a makeup mirror here I think
Painting everywhere
1-night trip