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Novotel Pekanbaru

4.0 star property
Pekanbaru hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Pekanbaru

Outdoor pool
Front of property
Treatment room
40-inch LED TV with satellite channels, TV
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Free parking
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Television
  • Garden
  • Terrace
The price is $64
includes taxes & fees
$58 per night
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | View from room

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed, Balcony

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Balcony

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Building design

Grand Jatra Hotel Pekanbaru

Pool
Spa
Airport transfer
Free parking
7.4 out of 10, Good, (48)
The price is $50
includes taxes & fees
$46 per night
Dec 6 - Dec 7
Grand Jatra Hotel Pekanbaru
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About the neighborhood

Map
Jalan Riau No 59, Pekanbaru, Riau, 28154

What's nearby

  • Ciputra Seraya Mall - 2 min walk - 0.2 km
  • Pekan Baru Mall - 4 min drive - 3.3 km
  • SKA Mall - 5 min drive - 5.2 km
  • Great Mosque of An-Nur - 5 min drive - 4.6 km
  • Riau University - 7 min drive - 6.0 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Kedai Kopi Kimteng Mal Ciputra Seraya - ‬4 min walk
  • ‪Warung Merry - ‬4 min walk
  • ‪Food Exchange - ‬2 min walk
  • ‪Cabe Merah - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Novotel Pekanbaru

When visiting Pekanbaru, Novotel Pekanbaru is a great choice to consider. Guests can indulge in massages and enjoy international cuisine at Food Exchange, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights.

Languages

English, Indonesian

At a glance

Hotel size

  • 150 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference space (10549 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Molecule Gastro - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 108900 per person
  • Airport shuttle service is offered for an extra charge of IDR 100000 per room (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per night

Policies

This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Pekanbaru Opening May 2016 Hotel
Novotel Pekanbaru Opening May 2016
Novotel Pekanbaru (opening March 2016)
Novotel Pekanbaru Hotel
Novotel Pekanbaru (Opening May 2016)
Novotel Pekanbaru Hotel
Novotel Pekanbaru Pekanbaru
Novotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Does Novotel Pekanbaru offer free cancellation for a full refund?
Yes, Novotel Pekanbaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Pekanbaru?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Pekanbaru?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Pekanbaru?
Yes, there's free self parking.
Is airport shuttle service offered by Novotel Pekanbaru?
Yes, an airport shuttle is available. The charge is IDR 100000 per room one-way.
What are the check-in and check-out times at Novotel Pekanbaru?
You can check in starting at 2 PM. Check-out time is noon. Express check-out and contactless check-in are available.
What is there to do at Novotel Pekanbaru and nearby?
Novotel Pekanbaru has an outdoor pool and a health club, as well as spa services and a garden.
Are there restaurants at or near Novotel Pekanbaru?
Yes, Food Exchange offers international cuisine.
What's the area around Novotel Pekanbaru like?
Novotel Pekanbaru is a short 2-minute walk from Ciputra Seraya Mall and 9 minutes' walk from Raya Mosque.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

During booking..requested NON SMOKING room but was given smoking room. Was assured by Front Desk..room was sanitize 3X but cigarettes smells still lingers.
susan ann, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lee Chien, 2-night trip
Verified Expedia guest review

6/10 Good

Chiller is not working
GIM SHENG, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lee Chien, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice clean comfortable and conveniently located next to Ciputra Mall
Thian Chye, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great facility and friendly staffs!
Windra, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lee Chien, 1-night trip
Verified Expedia guest review

4/10 Fair

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

imelda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my go-to hotel whenever I'm in Pekanbaru to visit relatives. Great room and amenities and friendly staffs!
3-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

Room lighting should be brighter otherwise rooms are clean and worth the price
1-night trip
Verified Expedia guest review

8/10 Very Good

Stay for 3 nights, overall was happy. Hotel need to improve on the toiletries supply items. The items provide was not enough, and we have to call wait for housekeeping to send. Also the bath towel was not clean, perhaps hotel may consider to change for a new batch, as the towel already turn grey. Hope there is improve for our next visit. Thank you.
Irene, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

GOH, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Thian Chye, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

awesome stay
my choice of hotel, for my stay in Pekan Baru. Staff are super friendly and service with a smile.
susan ann, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Mall is beside the hotel. Eateries is all over the surrounding area.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

Staff rude Expedia ages for our kids not registered with hotel wouldn’t give us beds for them. Had to argue for 25 minutes to get an upgrade
G, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Good facility and great staff. Clean, convenient, good breakfast.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, willing to please. I really can't say enough. They normally have the room ready if I check in early. The is shopping and movie next door. The food has been good. I am an expat. I go to Pekanbaru monthly to relax. This is the place to stay, without exception.
1-night trip
Verified Expedia guest review

8/10 Very Good

relaxing stay in NOVOTEL
always stays in novotel during biz trip. Location and WIFI awesome with friendly and attentive staff.
susan ann, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Efficient check-in process. Front desk staff speak very good English and very pleasant personalities.
Booseng, 2-night trip
Verified Expedia guest review