Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440
What's nearby
Pondok Indah Mall - 3 min drive - 3.1 km
Pondok Indah Golf and Country Club - 3 min drive - 3.2 km
Cilandak Town Square - 4 min drive - 3.4 km
Gandaria City Mall - 6 min drive - 5.9 km
Ragunan Zoo - 7 min drive - 7.2 km
Getting around
Halim Perdanakusuma Intl. Airport (HLP) - 36 min drive
Soekarno-Hatta Intl. Airport (CGK) - 39 min drive
Pondok Betung Station - 5 min drive
Jakarta Kebayoran Station - 7 min drive
Pondok Ranji Station - 7 min drive
Lebak Bulus Grab Station - 8 min walk
Fatmawati MRT Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
Bubur Ayam Bandung Dadang - 7 min walk
Graffiti Restaurant - 1 min walk
Lobby Lounge - 1 min walk
Cuppa Coffee Inc - 3 min walk
Inul Vizta - 5 min walk
About this property
Mercure Jakarta Simatupang
Mercure Jakarta Simatupang features a rooftop terrace and puts you within a 10-minute drive of Blok M Square. Guests can indulge in massages and enjoy international cuisine at Biztro Graffiti, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and an outdoor pool. The property is just a short walk to public transportation: Lebak Bulus Grab Station is 8 minutes away.
Languages
English, Indonesian
At a glance
Hotel size
232 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children's pool
Working away
24-hour business center
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Built in 2012
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness center
An outdoor pool
An indoor pool
Spa services
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Espresso maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
8 bedrooms
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Biztro Graffiti - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.
MnM Lobby Lounge - This lobby lounge serves light fare only.
Karumba Rooftop Rum Bar - This poolside rooftop bar specializes in international cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 157300 per person
Airport shuttle service is offered for an extra charge of IDR 399000 per vehicle (one-way, maximum occupancy 2)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Jakarta Mercure
Jakarta Simatupang
Mercure Jakarta
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Simatupang Hotel
Mercure Simatupang Hotel Jakarta
Mercure Simatupang Jakarta
Simatupang
Simatupang Jakarta
Mercure Jakarta Simatupang Hotel
Frequently asked questions
Does Mercure Jakarta Simatupang offer free cancellation for a full refund?
Yes, Mercure Jakarta Simatupang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Jakarta Simatupang?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Mercure Jakarta Simatupang?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Jakarta Simatupang?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure Jakarta Simatupang?
Yes, an airport shuttle is available. The charge is IDR 399000 per vehicle one-way.
What are the check-in and check-out times at Mercure Jakarta Simatupang?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Jakarta Simatupang and nearby?
Mercure Jakarta Simatupang has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Mercure Jakarta Simatupang?
Yes, Biztro Graffiti offers alfresco dining and international cuisine.
What's the area around Mercure Jakarta Simatupang like?
Mercure Jakarta Simatupang is in Cilandak, a short 8-minute walk from Lebak Bulus Grab Station.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Nov 14, 2024
Arsalan
Arsalan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
N/A
N/A
Ibrahem
Ibrahem, 6-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2024
Room cleaniness terrible!
1st time stayed in this hotel but it was terrible experience.
I found 2 small crockcoach inside my room!
Chee Punn
Chee Punn, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 15, 2024
Overall it was ok
doo hyun
doo hyun, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Excellent food and service
Adam
Adam, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2024
The staff at the Mercure were very kind and super helpful. The breakfast was a great range and the coffee was good. The pool was not in action but the area up near the pool was a great spot to sit and watch the clouds roll through. The downside was that there was a lot of mold in the bathroom shower area, and the bathroom floors around the toilet and general area didn't seem as clean as they could be. Also, the shower was not pleasant to use - one shower head kept facing the wall and I had to hold it and the rain shower spurted everywhere.
Verified traveler
2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 14, 2023
I think the hotel is dated needs to revamp.
Robin
Robin, 1-night business trip
Verified Expedia guest review
6/10 Good
Sep 22, 2023
Hotel is OK a bit run down. Found stains on the chair, and the shower tray also looks stain and worn down.
Asked for extra mineral water, they said it's chargeable and I said OK, but it never came up.
Bed is a bit hard as well. I guess you get what you pay for.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 19, 2023
Easy to go anywhere
Shirley
Shirley, 2-night family trip
Verified Orbitz guest review
6/10 Good
Mar 14, 2023
wake up!
have been before. arrived late night - asked the desk staff for an early morning call (flight to catch). the person understood and pressed some buttons and confirmed. No one woke me - luckily i set my phone alarm.
this should NOT happen
clive
clive, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 10, 2023
Dwipa
Dwipa, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 9, 2023
I stay there after my surgery and they are very helpful stuff abd I feel so relax to enjoy my recovery there. The location near by hospital and restaurant as well.
Dwipa
Dwipa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2023
Great hotel
Dorron
Dorron, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 17, 2022
Stephen
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2022
very good
Dorron
Dorron, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 27, 2022
Was disappointed this time round. Round was 817, the flooring at the toilet entrance was in bad shape, which could injure someone. The shower pressure was very low and the room has a smell when I entered
LIANGYOU
LIANGYOU, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2022
Tanty
Tanty, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 7, 2021
We booked a non smoking room. Although the room had been upgraded and claimed as a non smoking room, but the it still smelt in the room and in the lift.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 27, 2020
Close to highway. Less traffic jams
Excellent service. Clean and comfortable rooms.
Were not affected by floods.
Good local cuisine.
Verified traveler
3-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2019
It was great and comfy
Cyrus
Cyrus, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2019
Andre
Andre, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2019
Will be back!
Stayed 4 nights. Good variety and quality for buffet breakfast. Great location near to Pondok Indah Mall and friendly service. The grilled oxtail at the restaurant is also excellent!
Verified traveler
4-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2019
Beware of iron in room
Next to a always jam highway with no shopping Mall within walking distance. Iron in room was badly stained which almost ruin my white business shirt