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Best Western Plus Lozenetz Hotel

3.0 star property
Central Sofia hotel with full-service spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Lozenetz Hotel

Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Minibar, in-room safe, desk, iron/ironing board
Exterior
Reception
Bar (on property)
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available
  • 24/7 front desk
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Fan
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

ATM BELISSIMO

Kitchenette
Free parking
Free WiFi
Air conditioning
6.0 out of 10, (1)
The price is $59
includes taxes & fees
$53 per night
Dec 2 - Dec 3
ATM BELISSIMO
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About the neighborhood

Map
23, Bul. Sveti Naum, Sofia, 1421

What's nearby

  • National Palace of Culture - 13 min walk - 1.1 km
  • Vitosha Blvd - 17 min walk - 1.4 km
  • Bulgarian Parliament - 3 min drive - 2.9 km
  • Alexander Nevski Cathedral - 3 min drive - 3.0 km
  • Sofia Central Mineral Baths - 4 min drive - 3.3 km

Getting around

  • Sofia Airport (SOF) - 18 min drive
  • Sofia Sever Station - 9 min drive
  • Sofia Central Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Arcadia Balkan Grill - ‬5 min walk
  • ‪Centobuchi - ‬3 min walk
  • ‪Sinatra - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪Бирария Стамболовъ - ‬3 min walk

About this property

Best Western Plus Lozenetz Hotel

Located in the entertainment district, Best Western Plus Lozenetz Hotel is a great choice for a stay in Sofia. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge and a garden are other highlights.

Languages

Bulgarian, English, Greek, Russian, Spanish

At a glance

Hotel size

  • 31 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 5:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (BGN 19.90 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

What to do

  • Access to nearby indoor pool

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Full-service spa

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BGN 0.80 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of BGN 26 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs BGN 19.90 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Lozenetz
Hotel Lozenetz Sofia
Lozenetz
Lozenetz Hotel
Lozenetz Sofia
Lozenetz Hotel Sofia
Best Western Lozenetz Hotel Sofia
Best Western Lozenetz Sofia
Best Western Lozenetz
Best Western Lozenetz Hotel
Best Plus Lozenetz Hotel Sofia
Best Western Plus Lozenetz Hotel Hotel
Best Western Plus Lozenetz Hotel Sofia
Best Western Plus Lozenetz Hotel Hotel Sofia

Frequently asked questions

Are pets allowed at Best Western Plus Lozenetz Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus Lozenetz Hotel?
Yes. Self parking costs BGN 19.90 per day.
Is airport shuttle service offered by Best Western Plus Lozenetz Hotel?
Yes, an airport shuttle is available. The charge is BGN 26 per person one-way.
What are the check-in and check-out times at Best Western Plus Lozenetz Hotel?
Check-in start time: 2 PM; Check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Lozenetz Hotel and nearby?
Best Western Plus Lozenetz Hotel has a spa and a garden, as well as access to a nearby indoor pool.
Are there restaurants at or near Best Western Plus Lozenetz Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Lozenetz Hotel like?
Best Western Plus Lozenetz Hotel is in Lozenets, a short 13-minute walk from National Palace of Culture and 16 minutes' walk from NDK.

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

gary, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ireneusz, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Lukasz, 1-night trip
Verified Hotels.com guest review

6/10 Good

NEARCHOS, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Engela, 10-night trip
Verified Expedia guest review

2/10 Poor

Very bad service
Carlos, 2-night trip
Verified Hotels.com guest review

6/10 Good

Svetlana, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not Recommended
2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
Shai, 4-night trip
Verified Hotels.com guest review

6/10 Good

Sasho, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Not a warm welcome
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
TATIANA, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Maia, 1-night family trip
Verified Expedia guest review

6/10 Good

Not up to Best Western standards
Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
Szántó, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
Fadya, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Best Western? More like Worst Western...
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
Ivaylo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel good breakfast good value😊
Chantelle, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very Dirty and Unfriendly hotel
Dirty,unfriendly hotel stay clear
Mehmet, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay Clear,you have been warned!!!
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
Mehmet, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice location
Dora, 1-night family trip
Verified Expedia guest review

4/10 Fair

The properties/rooms are resuiring renovation!
Evangelos, 1-night trip
Verified Expedia guest review

4/10 Fair

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice place to stay
Nice simple place and friendly staff. We walked into the Centre each day and also used the metro
Phillip, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

We stayed in the "deluxe" room which was really sweet. The room was round, and very big with a seperate seating area and a huge bathroom. This was at the top of the hotel and was reached via a small spiral staircase - so probably not the best if you have mobility issues (or lots of baggage) Bed was comfy. Shower was not the hottest but adequate. The girl on reception was very nice and helpful, with excellent english. Breakfast was good, but unfortuately the restaurant was shut for dinner on the evening we arrived (even though the description boasts a restaurant) I can't comment on any other ameneties as we couldn't find them! Hotel is within walking distance of main shopping/eating areas so plenty of restaurants in vicinity. Not very happy at having to pay 10 Euro to park the car over-night (especially as this is neither my currency nor Bulgarian currency) we parking in the underground car park but were told we would have to pay the same to park on the pavement outside the hotel.
Yvonne, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Ivan, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Old and decrepit rooms
The value for money is quite good, but the room was decrepit, with taken off wallpaper, broken sofa, damaged furniture... Location is OK, 15 minutes walk to downtown Sofia.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

STEFKO, 3-night trip
Verified Hotels.com guest review