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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property
Family-friendly resort in Kita Ward with 5 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Front of property - evening/night
Hot springs
Public bath
Front of property
In-room safe, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Onsen
  • Bar
  • Spa
  • Gym
  • Pool
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 9 spa tubs and lazy river
  • Hot springs
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Waterslide
  • Meeting rooms
Feel at home
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is $119
includes taxes & fees
$107 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Twin Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin Designer's, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Rainfall showerhead
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double, Non Smoking

In-room safe, iron/ironing board, free WiFi

Double, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Rainfall showerhead
Hair dryer
  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Suite Designer's, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Rainfall showerhead
  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single, Non Smoking

In-room safe, iron/ironing board, free WiFi

Single, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Rainfall showerhead
Hair dryer
  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Standard Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Rainfall showerhead
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Designers Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

In-room safe, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

In-room safe, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Designers Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style Room

In-room safe, iron/ironing board, free WiFi

Japanese Western Style Room

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

Luxury Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043

What's nearby

  • Hokkaido University - 10 min drive - 10.3 km
  • Sapporo TV Tower - 12 min drive - 12.7 km
  • Sapporo JR Tower - 12 min drive - 12.4 km
  • Odori Park - 13 min drive - 13.6 km
  • Tanukikoji Shopping Street - 13 min drive - 13.7 km

Getting around

  • Sapporo Okadama Airport (OKD) - 22 min drive
  • New Chitose Intl. Airport (CTS) - 60 min drive
  • Takuhoku Station - 5 min drive
  • Shinoro Station - 6 min drive
  • Ainosato-Kyoikudai Station - 6 min drive

Restaurants

  • ‪Hawaiian Foods&Pethotel Silly - ‬4 min drive
  • ‪中華 しょうりゅう - ‬3 min drive
  • ‪六花亭 イオン石狩緑苑台店 - ‬4 min drive
  • ‪本格中華料理店 パンダ美食 - ‬4 min drive
  • ‪ミスタードーナツ - ‬4 min drive

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

When you stay at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, you'll be within a 15-minute drive of Hokkaido University and Sapporo TV Tower. You can visit the spa to be pampered with massages, facials, or mani/pedis, and VIGNE, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights include 9 spa tubs, an indoor pool, and an outdoor pool. Fellow travelers like the overall property condition.

Languages

English, Japanese

At a glance

Hotel size

  • 283 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge

Traveling with children

  • Children's pool
  • Waterslide
  • Lazy river

What to do

  • Hot springs

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 9 spa tubs
  • Sauna
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Dining

VIGNE - This buffet restaurant serves breakfast, lunch, and dinner.
Hyonmonro - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Daizen - This restaurant specializes in Japanese cuisine and serves dinner only.
Kaiji - This steakhouse serves dinner only. Reservations are required. Open select days.
LE BARATO - This restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2000 for adults and JPY 1200 for children

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Frequently asked questions

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offer free cancellation for a full refund?
Yes, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort and nearby?
Onsite recreation at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 9 spa tubs. Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort also has a lazy river, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there are 5 onsite restaurants, featuring Chinese cuisine.

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.
Jane, 2-night trip
Verified Expedia guest review

6/10 Good

JOHN RUSSEL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

A standard resort style hotel with a nice pool and onsen.
2-night trip
Verified Travelocity guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
show, 1-night trip
Verified Orbitz guest review

8/10 Very Good

The Japanese 和善 is excellent! You have to pay for the water slide.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
kelvin, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice. Quiet.
Nice. Quiet. Only suitable for those with car rental.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Good to stay
Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.
Verified Expedia guest review

10/10 Exceptional

This was our 3rd time staying at the Gateaux Kingdom. Great resort hotel with excellent facilities. Front desk staff were excellent, restaurant options were great, breakfast buffet was fantastic. Good location for visiting Ishikari. Shuttle bus service to Sapporo Station was an added bonus. Only negative was the cover charge to go for a cocktail in any of the bars, was very overpriced especially if you were just wanting to go for a few drinks.
Verified Hotels.com guest review

4/10 Fair

Hard Bed
The bed was as hard as a rock, and my non-smoking room had a stale smoke smell, and no coffee before ten unless I had breakfast. No Bell service help with luggage.
Verified Expedia guest review

10/10 Exceptional

Family Fun, Classy Hotel
Absolutely Beautiful Hotel! The WaterPark was So Amazing! Kids loved it! Big water slides and several hot tub area that were very big. No Tattoos, but I just wore a long sleeve surf top to cover them. Awesome time and only about 20 minutes from downtown Sapporo!
Verified Hotels.com guest review

10/10 Exceptional

a perfect stay
A perfect stay. Breakfast was great with lots of variety. Room was spacious, comfortable and toilet has tv screen. Kids also had fun at the indoor pools. Will stay there again.
Verified Hotels.com guest review

8/10 Very Good

Perfect for family stay
Got a great rate with this hotel, and was so excited for my stay. There's a free shuttle from Sapporo JR station to the hotel. It takes about 40mins from the station to the hotel. The hotel is located at a very quiet neighbourhood. Great view. There is a huge water park inside the hotel with swimming gears rental if you did not bring any. The onsen was included with my stay. It was good onset, but I had a tour group checked in that night. It was a bit crowded and loud. I was able to enjoy their outdoor onsen as well as their steam room. I really liked it. I stayed two night in the city of Sapporo and one night here. A bit of taste in both city side and relax side.
Verified CheapTickets guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

long queue to spa
Non-functional spa reception. Falls short of expectations overall.
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
This is a great hotel. Very nice amenities with restaurants, a few shops, pool, onsen, and arcade. Waking trails and park golf onsite. Walking distance to shopping centre 15 minutes. A little far out if you are planning on doing activities in Sapporo but great if you are visiting Ishikari. There is a limousine bus service direct from the hotel to Sapporo station which is very convenient to transfer to Chitose Airport or to subway or train to other places in Hokkaido. Have stayed at this hotel several times and am always pleased with the service and meals.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Great hotel, bad location
This was a nice hotel that would be perfect for a relaxing getaway, but if you're hoping to do some sightseeing, it's not an ideal location. Unless you're driving, you'll have to take a taxi several miles to the nearest train station, which is small and only has several trains heading to Sapporo an hour. Taxi included, it'll take you 45 minutes to an hour just to get into the city, and set you back $40 or $50 round trip every time. Again, great hotel, but if you plan to get around and do some sightseeing you're better off finding something closer to the city. We booked this as it was one of the last hotels with vacancies available in order to see the Sapporo snow festival, and as nice as it was, I can see why it had openings due to its secluded location.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Nice hotel close to Ishikari.
I was visiting my daughter living in Ishikari. Staff were very friendly. Restaurants including the breakfast buffet were very nice. The sushi restaurant in the basement was fantastic. The fitness area and hot tub area were very good as well. The rooms were quite spacious (more North American than European sized). The shuttle bus to and from downtown Sapporo was very convenient. The cakes in the hotel are also amazing. Rooms were quiet and clean. Wi-Fi was free and convenient in the rooms. All-in-all a positive stay.
Verified Expedia guest review

6/10 Good

Disappointed stay
Was really excited and looking forward for the 3 nights stay even though we took hours to reach but was so disappointed when we were informed by the receptionist that people with tattoo are not allowed to go into the spa. we have to pay extra to use the fitness facilities. It is not a very convenient place for sightseeing and access for Sapporo station is 45 minutes by hotel free shuttle bus. Hotel looks really good from the outside and the surrounding is really relaxing and pretty, good vacation for family with kids to stay a night or two. Definitely waste of time for us. People are really polite but couldn't speak English at all.
Verified Hotels.com guest review