Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150
What's nearby
KSL City Mall - 17 min walk - 1.4 km
Holiday Plaza - 18 min walk - 1.5 km
Plaza Pelangi - 2 min drive - 2.0 km
Johor Bahru City Square - 4 min drive - 4.2 km
Johor Bahru Ferry Terminal - 6 min drive - 4.6 km
Getting around
Senai International Airport (JHB) - 34 min drive
Seletar Airport (XSP) - 35 min drive
Singapore Changi Airport (SIN) - 47 min drive
JB Sentral - 9 min drive
Kempas Baru Station - 11 min drive
Restaurants
Hanoi Cafe - 1 min walk
OldTown White Coffee - 2 min walk
Tai Hong Cafe - 2 min walk
Pahpai Steak House 水手西餐 - 2 min walk
Restoran Little Vietnam - 1 min walk
About this property
Grand Sentosa Hotel
At Grand Sentosa Hotel, you'll be just a 5-minute drive from KSL City Mall and Johor Bahru City Square. For a bite to eat, guests can check out Sentosa Deli, which serves breakfast, lunch, and dinner. Also, Komtar JBCC and Johor Bahru Customs, Immigration, and Quarantine Complex are just a 5-minute drive away.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
260 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Room service (limited hours)
Traveling with children
Grocery/convenience store
What to do
Shopping
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Sentosa Deli - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 18.00 for adults and MYR 10.00 for children
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru
Frequently asked questions
Are pets allowed at Grand Sentosa Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Sentosa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Sentosa Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Sentosa Hotel and nearby?
Recommended spots to visit include Holiday Plaza (0.9 mi) and Johor Bahru Ferry Terminal (2.4 mi), along with LEGOLAND® Malaysia (15.5 mi) and Johor Premium Outlets (17.9 mi).
Are there restaurants at or near Grand Sentosa Hotel?
Yes, there's an onsite restaurant, Sentosa Deli.
What's the area around Grand Sentosa Hotel like?
Grand Sentosa Hotel is a short 17-minute walk from KSL City Mall and 18 minutes' walk from Holiday Plaza.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
7.2/10
Amenities
6.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Poor
Jun 8, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2024
Masnor
Masnor, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 19, 2024
Experience with Grand Sentosa
Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 14, 2024
Convenient and many shop and restaurant
Siyak wang
Siyak wang, 2-night family trip
Verified Expedia guest review
4/10 Fair
Dec 21, 2023
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean.
In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them.
The hotel was attached to a mall which looks like a ghost town. Very eerie.
Given this experience, I wont book this hotel again.
Shawn
Shawn, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Nov 25, 2023
Hotel shower equipment not in good condition
Andy
Andy, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 13, 2023
Eng Teik
Eng Teik, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 11, 2023
Quite a rundown hotel, located in a semi-abandoned mall.
Bed sheets were clean.
Floor carpet was very dirty
Konstantin
Konstantin, 2-night family trip
Verified Expedia guest review
6/10 Good
Jul 31, 2023
Budget Hotel with Good Food
Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
Goh
Goh, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Mar 19, 2023
Kim Chan
Kim Chan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 18, 2023
The location is very convience for tourist who want to go around nearby
Cheng Hai
Cheng Hai, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 11, 2023
Kim Chan
Kim Chan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2023
Yohanes
Yohanes, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 13, 2022
LOO
LOO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2022
Fan
Fan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2022
Koh
Koh, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 4, 2022
Eric leong
Eric leong, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 28, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2020
Arthur
Arthur, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2019
Cheap decent n clean hotel for 1 night stay. Alot of food places nearby
Jw
Jw, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2019
Andy
Andy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2019
Verified traveler
3-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 10, 2019
The hotel lobby is fine, staff overall tries their best. The interior is really bad, ants everywhere where's there's drinks and food. Faulty faucet. Fortunately the bed is ok. Location is good. In-room wifi is ok. Internet at the dining room where breakfast is non-existent.
Mei
Mei, 1-night trip
Verified Orbitz guest review
4/10 Fair
Jun 10, 2019
Lee sow fong
Lee sow fong, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2019
Ideal stay
I always book this hotel as they have Celestial movie channels n other Nat Geo channels to watch for entertainment. lots of eateries nearby n easily accessible