Enjoy your visit to Neustift Im Stubaital with a stay at Hotel Bergcristall. Guests can be pampered with sports massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center.
Languages
English, German
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Free babysitting
Free supervised childcare
Pets
Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Room service
Traveling with children
Playground
Free supervised childcare/activities
Baby monitor
Changing table
What to do
Ski passes
Mountain biking
May offer priority ski access
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Meeting room
Services
Tour/ticket assistance
Laundry facilities
Free bicycle rentals
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Sauna
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Partially open bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Onsite venue - This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Also known as
Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital
Frequently asked questions
Does Hotel Bergcristall offer free cancellation for a full refund?
Yes, Hotel Bergcristall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bergcristall?
Yes, there's an indoor pool.
Are pets allowed at Hotel Bergcristall?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Bergcristall?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Bergcristall?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Bergcristall?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Bergcristall and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Bergcristall also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Hotel Bergcristall?
Yes, there's an onsite restaurant.
Does Hotel Bergcristall have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Bergcristall like?
Hotel Bergcristall is located a short 15-minute walk from 4 Piste Krößbach Ski Run.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Apr 17, 2019
Spa and pool are fantastic and the food is amazing .
Verified traveler
6-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2017
Great Hotel close to Stubai Glacier
Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.
TJ
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2016
Great stay, awesome location
Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.
Rafael
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2016
Great Hotel in the Mountains
Great value for the money. The room was a bit small, but overall, very nice
Verified traveler
Verified Orbitz guest review
10/10 Exceptional
Jul 30, 2013
a warm welcome.
The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.
Gregory
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
Werner
Werner, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 23, 2022
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Esther
Esther, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2019
excellente découverte
Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Philippe
Philippe, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2019
Vielen Dank für den schönen Aufenthalt im Stubaital
Verified traveler
7-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2019
Wellnesshotel
Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Verified traveler
7-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2018
+ überragender Service beim Abendessen
+ schöner Wellnessbereich
- Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
Chris
Chris, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 21, 2017
Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2017
Wonderful location, very clean, excellent services
Location is highly recommendable for family, very close to all the attraction of Stubai valley.
The Hotel is very comfortable and clean,food is excellent and very varied.
Very discrete and nice the staff.
Pasquale
Pasquale, 6-night trip
Verified Expedia guest review
8/10 Very Good
Jul 11, 2017
Siisti ja loistava palvelu
Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.
Stine
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2014
Hanspeter Bundi
Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.
Hanspeter
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2014
esperienza unica
Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda