4/10 Fair
Feb 9, 2025
Not impressed
I reserved a sweet which is obviously what I thought I would be getting. However when I arrived I got the smallest room that they had barely would fit the bed in there. She did tell me that at the desk that they had been sold out all day so I'm not sure why they were still being able to be reserved. She told me that I would be credited the difference obviously since I didn't get the bigger room. And I was not given anything back As far as adjusting the price on the room not even the deposit and it's a week and a half later. The pool was also so disgustingly dirty was soaps scum looking grease all over the bottom in the walls and there was so much chlorine in there that just from the fumes before going under the water My eyes were irritated and burnt.
Angela
Angela, 1-night family trip
Verified Hotels.com guest review