Niigata Prefectural Civic Centre - 4 min drive - 3.7 km
Niigata City Performing Arts Center - 4 min drive - 3.4 km
Japan Sea Tower - 4 min drive - 3.8 km
Getting around
Niigata Airport (KIJ) - 19 min drive
Niigata Station - 7 min walk
Toyosaka Station - 26 min drive
Restaurants
異世界転移メイド喫茶CAFE RAVE - 2 min walk
聖龍 - 2 min walk
香新 - 1 min walk
雪家 - 1 min walk
パルバティ インド・ネパールレストラン - 1 min walk
About this property
Hotel Sunroute Niigata
Hotel Sunroute Niigata puts you just a 5-minute drive from Toki Messe. For a bite to eat, guests can check out Viale, which serves Italian cuisine and is open for breakfast, lunch, and dinner.
Languages
Japanese
At a glance
Hotel size
231 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The name on the booking must match the name on the passport.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1100 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Coffee/tea in a common area
Shared microwave
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Pay movies
Home comfort
Air conditioning
Slippers
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Dining
Viale - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
Parking
Self parking costs JPY 1100 per night with in/out privileges
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata
Frequently asked questions
Does Hotel Sunroute Niigata offer free cancellation for a full refund?
Yes, Hotel Sunroute Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sunroute Niigata?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sunroute Niigata?
Yes. Self parking costs JPY 1100 per night.
What are the check-in and check-out times at Hotel Sunroute Niigata?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Sunroute Niigata?
Yes, Viale offers Italian cuisine.
What's the area around Hotel Sunroute Niigata like?
Hotel Sunroute Niigata is in Chuo Ward, a short 7-minute walk from Niigata Station and 16 minutes' walk from Bandai Bridge.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
Nov 26, 2024
Non smoking room… I think not
We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.
Donna
Donna, 2-night family trip
Verified Hotels.com guest review
6/10 Good
May 6, 2023
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Chun-tsu
Chun-tsu, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2022
Lots of amenities available with a polite and flexible staff.
Kenneth
Verified Expedia guest review
8/10 Very Good
Aug 15, 2021
howes
howes, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2021
It is a good place near niigata station. And also has a good view!
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Sep 8, 2020
The service: great. Location: convenient. Wifi: terrible.
Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Verified traveler
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 1, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 13, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 23, 2018
Convenient, but room had cigarette smell
Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
Toh Nguan
Toh Nguan, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 3, 2018
A 4-star hotel with 3-star price
The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
t
t, 3-night trip
Verified Expedia guest review
8/10 Very Good
May 10, 2018
Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Trixie
Trixie, 2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 29, 2018
Good place to stay in Niigata
Hotel is near Niigata JR Station.
The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2017
Location and price is good. But smoke problem.
Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2017
comfortable with good breakfast
God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 11, 2017
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.
Tomoaki
Verified Hotels.com guest review
6/10 Good
Jan 28, 2017
Close to Railway
Reasonable Hotel but I have experienced better in Niigata.
The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Dec 27, 2016
Great location
Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2016
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.
Verified traveler
Verified Hotels.com guest review
6/10 Good
May 29, 2016
Great location yet uncomfortable
Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.
amy
Verified Hotels.com guest review
10/10 Exceptional
Apr 29, 2016
Minutes from train station
Nice hotel with big clean rooms and bathrooms. Staff very efficient and friendly. Great lobby and facilities. Excellent value for money.
KJB
Verified Expedia guest review
6/10 Good
Dec 14, 2015
Dated Business Hotel, but With Good Rates
This hotel is about 10-15 minutes walk from Niigata Station, but it’s not altogether easy to find. The hotel is really dated--due for a makeover. My room was clean and passable, but the window looked out on the building right next door. The staff was just fine--polite and welcoming--but not especially attentive. The biggest advantages to the place were the location and the price.
Jeff
Verified Expedia guest review
6/10 Good
Nov 8, 2015
Good room and accessibility
Used on business.Good to access to Niigata station.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Sep 21, 2015
Dated, unpleasant smell in the room
The room is clean as Japan's standard, but what's made me hesitate to stay here again is the smell. I am a non-smoker and i stayed at a non-smoking floor. But it might be the hotel is a bit old so smell of cigarette already spread to other floor? i'm not sure but the smell of the room just wasn't very pleasant.
The service of the hotel is just as normal compare to other japanese hotel. Location-wise, it's 5-mins walk to Niigata station, however, most interesting stuff of Niigata city are actually at Homachi and Furumachi where you need to take a bus to. But if you're arriving from Shinkansen with some heavy luggage, proximity to JR station is definitely a big help.