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JW Marriott Sanya Haitang Bay Resort & Spa

5.0 star property
Luxury Sanya resort with private beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Sanya Haitang Bay Resort & Spa

5 outdoor pools, sun loungers
Lobby
Villa, 2 Bedrooms, Private Pool | Pool | 5 outdoor pools, sun loungers
Exterior
Villa, 2 Bedrooms, Private Pool | Pool | 5 outdoor pools, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Airport transfer
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The price is $177
includes taxes & fees
$167 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Family Room, 1 King Bed, Balcony, Garden View

Family Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Family Room, 1 King Bed, Balcony, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

5 outdoor pools, sun loungers

Villa, 1 Bedroom, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Pool | 5 outdoor pools, sun loungers

Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony | Pool | 5 outdoor pools, sun loungers

Room, 2 Double Beds, Balcony

Highlights

Balcony
Yard
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
LED TV
  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Pool | 5 outdoor pools, sun loungers

Room, 1 King Bed, Balcony

Highlights

Balcony
Yard
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
LED TV
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

5 outdoor pools, sun loungers

Villa, 1 Bedroom, Private Pool

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 1948 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

5 outdoor pools, sun loungers

Villa, 2 Bedrooms

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
LED TV
  • 1948 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

5 outdoor pools, sun loungers

Villa, 2 Bedrooms

Highlights

Yard
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
LED TV
  • 1948 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 753 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Balcony, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Courtyard View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, Courtyard View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Courtyard View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Balcony, Garden View

Family Studio, Multiple Beds, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Family Studio, Multiple Beds, Balcony, Garden View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 1184 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 2 Bedrooms, Private Pool

5 outdoor pools, sun loungers

Villa, 2 Bedrooms, Private Pool

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 5823 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Premium bedding, free minibar, in-room safe, desk

Atlantis Sanya

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (185)
The price is $221
includes taxes & fees
$209 per night
Nov 28 - Nov 29
Atlantis Sanya
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About the neighborhood

Map
Haitang Beilu, Haitang Bay, Sanya, Hainan, 572013

What's nearby

  • China Duty Free Sanya Duty Free Shop - 4 min drive - 3.4 km
  • Haitang Bay - 6 min drive - 5.6 km
  • Wuzihzhou Island Beach - 10 min drive - 5.6 km
  • Yalong Bay - 24 min drive - 22.1 km
  • Yanoda Rainforest Cultural Tourism Zone - 30 min drive - 26.1 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 42 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪海天一色餐厅和酒吧 - ‬20 min walk
  • ‪Fruitdrinks - ‬4 min drive
  • ‪民生威斯汀度假酒店 - ‬4 min drive
  • ‪揽月海鲜餐厅 - ‬9 min walk
  • ‪萨斯贝卡烧烤西餐厅 - ‬7 min drive

About this property

JW Marriott Sanya Haitang Bay Resort & Spa

JW Marriott Sanya Haitang Bay Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus scuba diving is nearby. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in Thai massages, aromatherapy, and hydrotherapy. JW Kitchen, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a free airport shuttle, a free kid's club, and a poolside bar.

Languages

Chinese (Mandarin), English, German, Indonesian, Korean, Malay, Portuguese

At a glance

Hotel size

  • 160 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Free secured, uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite garage

Transfers

  • Free airport shuttle from 9 AM to 10:30 PM*

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Yoga classes
  • Beach volleyball
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 5 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Spa services
  • Outdoor tennis court
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

JW Kitchen - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
JW Lounge - Overlooking the ocean, this restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 278 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 500.0 per night

Parking

  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Begonia Royal
Royal Begonia
Royal Begonia Luxury Collection
Royal Begonia Luxury Collection Resort
Royal Begonia Luxury Collection Resort Sanya
Royal Begonia Luxury Collection Sanya
Royal Begonia Sanya
The Royal Begonia, A Luxury Collection Resort Sanya Hainan
The Royal Begonia a Luxury Collection Resort Sanya
Royal Begonia Collection
Jw Marriott Sanya Haitang &
JW Marriott Sanya Haitang Bay Resort & Spa Sanya
JW Marriott Sanya Haitang Bay Resort & Spa Resort
The Royal Begonia a Luxury Collection Resort Sanya
JW Marriott Sanya Haitang Bay Resort & Spa Resort Sanya

Frequently asked questions

Does JW Marriott Sanya Haitang Bay Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Sanya Haitang Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Sanya Haitang Bay Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at JW Marriott Sanya Haitang Bay Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Sanya Haitang Bay Resort & Spa?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by JW Marriott Sanya Haitang Bay Resort & Spa?
Yes, a free airport shuttle is available from 9 AM to 10:30 PM at scheduled times.
What are the check-in and check-out times at JW Marriott Sanya Haitang Bay Resort & Spa?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Sanya Haitang Bay Resort & Spa and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes yoga. Enjoy a swim in one of the 5 outdoor swimming pools or use the resort's other amenities, which include a private beach and a waterslide. JW Marriott Sanya Haitang Bay Resort & Spa also has a 24-hour fitness center and spa services, as well as an arcade and a garden.
Are there restaurants at or near JW Marriott Sanya Haitang Bay Resort & Spa?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does JW Marriott Sanya Haitang Bay Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around JW Marriott Sanya Haitang Bay Resort & Spa like?
JW Marriott Sanya Haitang Bay Resort & Spa is in Haitang District. Popular attractions include Yalong Bay, which is 24 minutes away by car.

Reviews

8.4

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very Good

Property is quiet and generally nice. It just didn’t feel as special as I would have expected. We stayed at a Renaissance here four years ago and overall I felt the service and attention to detail there was much better than the Begonia, even though the Begonia is more expensive and considered more luxury. Don’t get me wrong, we had a nice time but the property is not that old yet has several areas that are deteriorating visibly and lack of staffs attention to details (eg after our room was cleaned no one removed dirty glasses or replaced them with clean ones...) was disappointing.
Erin, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

酒店的沙滩是附近酒店中人最少的
Juyuan, 1-night romance trip
Verified Expedia guest review

4/10 Fair

住过的服务管理最差jw万豪
此酒店2014年就已经开业，2019年部分重新装修，升级品牌为jw万豪，但实际的硬件，特别是服务，完全不能达到万豪的水平，更别说jw万豪. 酒店的位置还是比较安静的，可能因为房间比较少的原因，所以整个酒店人比较少。游泳池比较宽敞，而且有一个25米的准标准池，不过游泳池里有很多树枝、杂物，显然没人清洁。入住时给安排的房间只能看到一点点海，在强烈要求下，才在第二天给更换了一间。入住时保险柜不能打开，足足等了一个半小时，才有人过来解锁。mini吧免费，矿泉水供应充足。洗澡水水流小，不热。房间内湿度非常大，虽然每个房间配备了抽湿机，但是噪音很大而且抽湿机吸风口全都是灰尘。早餐整体品种和菜品还算新鲜，不过不论是早餐还是正餐，餐厅管理非常混乱，无论是布置餐桌，撤盘子都需要多次提醒，有时依然没人应和。在健身房的卫生间里居然发现了几只尚有一些气息存在的大蟑螂。 整体上来讲，这家酒店的服务简直也就是一个如家的水平，管理非常的差。真不知道这9点多的平均分是怎么得来的，大家一定慎重选择，如果稍微加一点钱完全可以考虑去住艾迪逊或者亚特兰蒂斯。
大堂观景
火焰山烧烤
抽湿机
灰尘
3-night trip
Verified Hotels.com guest review

4/10 Fair

慎重选择
预定海景房，入住办理的房间几乎没有海景。
1-night trip
Verified Hotels.com guest review

8/10 Very Good

環境舒適 酒店房間裝修 傢具 潔具陳舊 但能保持潔淨 酒店員工服務態度良好 唯獨接侍處員工態度冷漠 辨理入住及退房時一付愛理不啋態度 極度需要改善
Hin Fai, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

아틀란티스보다 좋은 더로얄베고니아
가족 여행으로 2박을 했는데 너무 좋았습니다. 건물이나 조경, 방 상태, 서비스 뭐하나 빠지는것 없이, 베고니아 이후에 아틀란티스에서도 숙박했지만 아틀란티스보다 베고니아가 훨씬 좋았습니다. 특히, 수영장 시설 이용은 더할나위없이 휼륭했습니다. 넓기도 엄청 넓고 사람도 별로없어서 전체를 대여한 느낌으로 너무 즐겁게 쉬다가 왔네요. 다음에도 싼야를 간다면 더로얄 베고니아에서만 지낼 생각입니다. 추천해요
Youngkee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

고급스럽고 좋은 호텔
하이난 지역 다른 호텔보다 영어를 알아 듣는 직원이 많아서 편했으며 룸컨디션이나 인프라고 좋은편이나 인근에 이용할 수 있는 쇼핑몰이나 시설이 없어서 아쉬웠음.
Choi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

만족합니다.
2019년 8월 19일까지 일부 리노베이션이 진행되고 있었습니다. 직원들 대부분 영어를 잘하고 시설은 조금 노후됐지만 너무 이쁘고 수영장도 예쁘고 사람들도 많이없어서 너무 좋았어요 매우 만족스러웠습니다. 그리고 해변이 좀 멀고 건물이 4층밖에 안되서 오션뷰 아무런 의미없습니다. 가격 저렴한 룸타입 선택하는걸 추천합니다.
AREUM, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

좋은 시설과 잘 관리되는 수영장 덕분에 8일동안 즐겁게 있을 수 있었습니다.한국어가 유창한 TAEJUNKWON QUAN 덕분에 언어의 어려움없이 있을 수 있어 좋았습니다. 메인 수영장이 좋아서 굳이 쉐라톤 까지 갈일이 없었습니다. 방에 딸린 수영장도 놀기에 적당하며 밤낮으로 이용하기 매우 편리했습니다
yun, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

安静整洁
预订的海景房几乎看不到海景，只能看到在建工程，景观较差
Verified Hotels.com guest review

8/10 Very Good

服務很好。 但不要去中餐廳。那裡的服務很差
開心 會有職員幫你制定行程 安排車。很方便 所有服務都好。 自助早餐十分好吃。就是去中餐廳不好。除了貴 服務態度也很差 連碗白飯都是涼的
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

太糟糕
十分糟糕的住宿体验。给了一间貌似很久没住过人，墙壁满是斑驳补漆，一阵潮湿发霉味道的房间。打电话向前台反应，前台说马上送空气清新喷雾和抽湿机过来（什么鬼东西）。好吧，我忍，等了两个小时后，情况没有改善，想想小孩两个晚上都要睡在这么恐怖的环境下，忍无可忍，再打电话反应，要求换房，居然回复帮我们换被子。这刻，毫不犹豫跑到前台质问，前台回复房满了，说海边的房子都是这么潮湿，要加1000多换别墅，后来看声音越来越大，才给我们换了高一层，开阳点的房间。晚上特意看了一下原来房间那一层的阳台，根本就没有房间开灯入住，说房间满了根本就是酒店前台说谎，肯定知道是那一层的房间都存在同一问题，这些有缺陷的房间根本就不应该推出市场，就因为我们不是会员，是通过第三方平台而把我们当白老鼠，当人肉烘干机。实在太气愤了，这种级别的酒店，居然是这样的服务态度，浪费了一个下午的时间，还要通过几乎吵架的方式维权，大大影响了出游心情。
Verified Hotels.com guest review