Overlooking the Grand Port Maritime de Marseille, Best Western Hotel du Mucem offers an inviting stay with a shopping mall on site and dry cleaning/laundry services. Enjoy convenient amenities like a 24-hour business center, snack bar/deli, in-room WiFi, and luggage storage.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Parking available
Laundry facilities
Pet friendly
24/7 front desk
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Near the beach
Breakfast available
24-hour room service
24-hour business center
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Vending machine
Laundry service
Concierge services
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Elevator
Bathtub or shower
Premium bedding
The current price is $112
$112
includes taxes & fees
$97 per night
Apr 8 - Apr 9
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Superior Room, 1 King Bed, Non Smoking
Superior Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hydromassage showerhead
Private bathroom
151 sq ft
Sleeps 2
1 King Bed
View all photos for Comfort Room, 1 Double Bed, Non Smoking
Comfort Room, 1 Double Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hydromassage showerhead
Private bathroom
Electric kettle
129 sq ft
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Twin Bed, Non Smoking
Standard Room, 1 Twin Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hydromassage showerhead
Private bathroom
Electric kettle
Sleeps 1
1 Twin Bed
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What's nearby
Old Port of Marseille - 4 min walk - 0.4 km
Les Terrasses du Port - 7 min walk - 0.6 km
Museum of European and Mediterranean Civilisations - 13 min walk - 1.1 km
Le Panier - 14 min walk - 1.2 km
Grand Port Maritime de Marseille - 19 min walk - 1.7 km
Getting around
Marseille - Provence Airport (MRS) - 25 min drive
Arenc Le Silo Tram Station - 18 min walk
Arenc Euroméditerranée Station - 18 min walk
Marseille (XRF-Saint Charles SNCF Train Station) - 20 min walk
Joliette Station - 5 min walk
Jules Guesde Station - 11 min walk
Désirée Clary Metro Station - 15 min walk
Restaurants
Burger King - 5 min walk
Brasserie de la Joliette - 4 min walk
Le Hippie Chic - 4 min walk
White Rabbit - 3 min walk
Café le Major - 1 min walk
About this property
Best Western Hotel du Mucem
Best Western Hotel du Mucem puts you just a 5-minute drive from Old Port of Marseille and Grand Port Maritime de Marseille. Also, Velodrome Stadium and Prado Beach are within a short drive. The property is just a short walk to public transportation: Joliette Station is 5 minutes and Jules Guesde Station is 11 minutes.
Languages
English, French
At a glance
Hotel size
29 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (up to 18 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking within 1 ft (EUR 30 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 14.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Parking is available nearby and costs EUR 30 per day (1 ft away)
Parking height restrictions apply
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille
Frequently asked questions
Are pets allowed at Best Western Hotel du Mucem?
Yes, pets are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Hotel du Mucem?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Best Western Hotel du Mucem?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Best Western Hotel du Mucem like?
Best Western Hotel du Mucem is in 2nd Arrondissement, a short 5-minute walk from Joliette Station and 4 minutes' walk from Old Port of Marseille.
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Best Western Hotel du Mucem Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Oct 16, 2024
Nice place
Jean
Jean, 2-night trip
10/10 Exceptional
Oct 18, 2024
A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Richard
Richard, 1-night trip
10/10 Exceptional
Sep 1, 2024
Abdallah and the other staff went above and beyond to make our visit excellent.
Verified traveler
1-night trip
10/10 Exceptional
Oct 28, 2024
Great location and comfortable
Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Phil
Phil, 3-night trip
6/10 Good
Nov 29, 2024
Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
François
François, 2-night trip
10/10 Exceptional
Oct 11, 2024
This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Pamela
Pamela, 2-night trip
8/10 Very good
Jun 11, 2024
Close to many attractions
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Jul 3, 2023
Excellent location, very nice staff.
Isabel Marques de
Isabel Marques de, 1-night trip
10/10 Exceptional
Aug 1, 2024
Very good. Staff was friendy
Miguel
Miguel, 1-night trip
10/10 Exceptional
Sep 26, 2023
Hotel was very clean and great to get to public transport or walking to vieux port
Corri
Corri, 3-night trip
8/10 Very good
Aug 18, 2023
Convenient to the centre, comfy bed and parking nearby
Carol
Carol, 1-night trip
10/10 Exceptional
Oct 10, 2023
Good location and price
The hotel was great for the value and in a location close to a lot of points of interest. The staff was friendly and helpful and I would stay there again and recommend it to others.
gary
gary, 1-night trip
8/10 Very good
Jun 7, 2024
Water pressure in bathroom wasn’t great, but good location, quiet area
Hannah
Hannah, 2-night trip
10/10 Exceptional
Oct 16, 2023
Good location and quality. Friendly staff.
Rhys
Rhys, 3-night trip
8/10 Very good
Oct 16, 2023
Very helpful staff
Verified traveler
4-night trip
8/10 Very good
Sep 3, 2023
Removations were well done. Room was great with wonderful bathroom. Area was well located yet safe and quiet. Staff very helpfull and breakfast nice with good options.
Frankie
Frankie, 3-night trip
10/10 Exceptional
Nov 1, 2023
Very nice hotel. Room was ok. Just not enough space for clothes etc. Perfect location.
Hessel
Hessel, 4-night trip
6/10 Good
May 24, 2024
Smell and loud. Not the best area.
Dylan
Dylan, 1-night trip
10/10 Exceptional
Jul 26, 2022
Clean room, functioning Air conditioner in very hot conditions, polite and helpful staff
Mary
Mary, 1-night trip
10/10 Exceptional
Jul 25, 2023
Staff friendly and helpful at all times.
Good location for walking to the main places or catching public transport to other areas.
Construction work happening in the area - that we were prewarned about - didn’t disturb our stay at all.
Good places to eat nearby and a beautiful view of the Major from the balcony!
Rebecca
Rebecca, 4-night trip
8/10 Very good
May 19, 2023
I enjoyed walking to the hotel as it has a perfect view of the Cathedrale La Major. The single room is small but the perfect size in my opinion - not too small. The room is perfectly cleaned everyday and coffee, tea, and biscuits are replenished too. Very close to restaurants, sights, and trains/buses. The reception could do a bit of an upgrade thought. Very helpful staff at the reception.
Verified traveler
2-night trip
8/10 Very good
Jul 24, 2023
The Air Conditioning broke, but the staff quickly fixed it.
Karl
Karl, 1-night trip
2/10 Poor
Oct 2, 2024
We booked two rooms for two nights
The lift was out of order so we had to use the stairs
We were on the second floor so that’s four flights up winding staircase with extremely dangerous step out because of the door opening inward :on you so you have to step down : and then to find at the second floor the magnetic card key doesn’t work so my wife goes down to reception ( I have asthma so I was already completely out of breath) and again the magnetic card key malfunctions.
That evening coming back from the restaurant same problem hiking up four flights to have the key malfunction again
Next day the elevator is still not working and the magnetic key doesn’t work AGAIN so the receptionist actually climbed the stairs with us to check that we were not complete morons and didn’t know how a magnetic card works
And AGAIN the magnetic key malfunctions !
Now I am beginning to wonder if we are spending our entire vacation in a winding staircase…!!!!!
Jean
Jean, 2-night trip
8/10 Very good
Jul 13, 2022
Simple, convenient hotel
The room was spacious, recent and clean. We couldn't get a double bed which is a shame. The hotel is at the edge between a very nice neighborhood and a much less nice one, but the entrance was located on a nice street. It was a good surprise that we had views to the cathedral from the window.
Lights were flickering in the room. Got locked out of the room as the lock ran out of battery. Cleaning stuff there away my toiletry items.
Verified traveler
3-night trip
10/10 Exceptional
Mar 11, 2025
Tout était parfait!
Hôtel au pied de la major. L’hôtel est idéalement situé vieux port terrasse du port halles de la major métro bus.
Le personnel est extrêmement sympathique et avenant.
Les chambres pour deux personnes sont de tailles correctes, largement suffisant pour circuler à deux dormir et se laver. La salle de bain n’est par riquiqui comme j’ai pu l’observer dans les commentaires.
Les communs et les chambres sont très propres et bien insonorisées.
Rien n’a dire tout était parfait!
Le petit plus, tout est fait pour que le séjour soit raisonné (petite attention si les serviettes ne sont pas changées chaque jour) tri sélectif.
Le petit déjeuner était complet il y en avait pour tous les goûts.