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The St. Regis Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near KK Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Shenzhen

Indoor pool
Lobby
Exterior
3 restaurants, breakfast, lunch served; local and international cuisine
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
The price is $244
includes taxes & fees
$230 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 560 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Urban)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View (Urban)

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (St. Regis, 2 Bedrooms, Skyline View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, City View (St. Regis, 2 Bedrooms, Skyline View)

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 1163 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View (Shenzhen, Skyline View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, View (Shenzhen, Skyline View)

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 947 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 1109 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, View (Urban)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, View (Urban)

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, City View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 463 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Caroline Astor)

City view

Suite, 1 King Bed, City View (Caroline Astor)

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 753 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, View

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 517 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall - 1 min walk - 0.0 km
  • Shenzhen Grand Theater - 5 min walk - 0.5 km
  • Shenzhen Museum - 15 min walk - 1.3 km
  • Huaqiangbei - 2 min drive - 1.3 km
  • Luohu Port - 3 min drive - 3.0 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 38 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Shenzhen Station - 3 min drive
  • Sungang Railway Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Hongling Station - 11 min walk
  • Grand Theater Station - 13 min walk
  • Hongling South Station - 16 min walk

Restaurants

  • ‪顺德佬天心酒楼 - ‬5 min walk
  • ‪木屋烧烤 - ‬5 min walk
  • ‪深圳文艺会堂 - ‬7 min walk
  • ‪荔园小馆 - ‬5 min walk
  • ‪争鲜回转寿司 - ‬2 min walk

About this property

The St. Regis Shenzhen

When you stay at The St. Regis Shenzhen, you'll be just a 5-minute drive from Huaqiangbei and Dongmen Pedestrian Street. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club. Fellow travelers love the helpful staff. Public transportation is just a short walk: Hongling Station is 11 minutes and Grand Theater Station is 13 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Italian, Russian, Spanish

At a glance

Hotel size

  • 290 rooms
  • Arranged over 100 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Toys
  • Children's books

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • iPad
  • 46-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor spa tub

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Decanter - This bar specializes in local and international cuisine.
Malt - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
St. Regis Bar/The Drawing - This lobby lounge specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen offer free cancellation for a full refund?
Yes, The St. Regis Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The St. Regis Shenzhen?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at The St. Regis Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at The St. Regis Shenzhen?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The St. Regis Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at The St. Regis Shenzhen and nearby?
Onsite recreation at The St. Regis Shenzhen includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. The St. Regis Shenzhen also has 2 bars, an indoor pool, and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near The St. Regis Shenzhen?
Yes, there are 3 onsite restaurants, featuring local and international cuisine.
Does The St. Regis Shenzhen have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a deep soaking bathtub.
What's the area around The St. Regis Shenzhen like?
The St. Regis Shenzhen is located on the Strip in Luohu, a short 5-minute walk from Shenzhen Grand Theater and 15 minutes' walk from Shenzhen Museum.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful night
Our stay was fabulous. The room was overwhelmingly good.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay in ahenzhen
Nice view great service excellent breakfast
Anita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very impressive hotel. Great breakfast
Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel and service.
Stephanie, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

All of the staff were very friendly and accommodating. It was such a pleasant stay.
Michael, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Couple getaway to Shenzhen
Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Ralph, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very inconvenient to get in and out of the hotel !
LAU BOCK, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!
Peter, 3-night business trip
Verified Orbitz guest review

10/10 Exceptional

An incredible 5-Star hotel! Just amazing!!!
Peter, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

staff very attentive and helpful. everything is great.
Evelyn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fong Siong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A really one of a kind place to stay.
Alex, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

excellent view
Zhihua, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Weekend at st regis
The view is amazing and location next to kkmall is very convenient.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kar Yue Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simply the finest hotel in Shenzhen City! First class service in all departments! Tina Zhang butler services, outstanding! Unfortunately I lost the card of the wonderful young lady from the Ukraine who helped me get checked into my room, outstanding customer service! I hope the management will recognize her awesome abilities! I will always stay at this property while in Shenzhen city!
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The view was incredible and the installations as well.
4-night business trip
Verified Expedia guest review

8/10 Very Good

a moderate good hotel.
Pros and cons: Pros: In general , most of the staff are friendly, especially Concierge staff are very friendly, provide a lot of local information. Room is reasonable big, and a big shopping mall is connected to the hotel. Cons: When I and my wife went to the bar at 100th floor around 8:30pm on 21/Sep/2019, we requested to see the environment of the bar before we decide whether it suitable to us. The waitress told us a quick looking is not allowed as we might cause inconvenience to other guests. What is the hell? we were not asking to view any private dinning room, we just need to stand at the bar entrance so we will have an idea the environment of the bar, but our request was just declined by the waitress. This is the first time that I was treated like that in a luxury hotel; The decoration of the hotel room is a little old, but not very prominent.
Lin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
Terrible experience. Bath tub dirty. I purchased an upgraded room but I personally downgraded due to conditions and poor layout of the upgraded room.
Gary Ming Fai, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in shenzhen
Wonderful service, will definitely try again!:)😬😬
Vanessa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good and clean . Service is excellent all the people are fiery nice . Only problem is the top floor of the Japanese restaurant is very hot
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great room, great view, close to subway
Very nice and comfortable room, fantastic view of the city. In order to get to your room you must take an elevator to the lobby, then another elevator to your room, can take a while to get in or out. Right next to the subway, very nice for getting around the city.
Tony, 1-night romance trip
Verified Hotels.com guest review