Hotel Santika Jemursari Surabaya

4.5 star property
Surabaya hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Jemursari Surabaya

Lobby
View from property
Terrace/patio
Lobby
Premium bedding, in-room safe, desk, rollaway beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room King with Balcony Smoking

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • 28 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Jemursari No. 258, Surabaya, JI, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Surabaya Zoo - 5 min drive - 5.0 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.9 km
  • Tunjungan Plaza - 8 min drive - 8.4 km
  • Grand City Surabaya - 10 min drive - 9.3 km

Getting around

  • Surabaya (SUB-Juanda) - 29 min drive
  • Tandes Station - 13 min drive
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya Pasar Turi Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mie Ayam dan Bakso Mitra - ‬10 min walk
  • ‪Pempek Ny. Kamto - ‬1 min walk
  • ‪Yoshinoya - ‬1 min walk
  • ‪KUNOKINI Café & Resto - ‬3 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Hotel Santika Jemursari Surabaya

Hotel Santika Jemursari Surabaya puts you within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can indulge in massages at the spa, and SEKARWANGI RESTAURANT serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights.

Languages

English, Indonesian

At a glance

Hotel size

  • 105 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

SEKARWANGI RESTAURANT - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 95000 per person
  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 332500.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Jemursari
Hotel Santika Jemursari
Hotel Santika Jemursari Surabaya
Jemursari
Santika Hotel Jemursari
Santika Jemursari
Santika Jemursari Hotel
Santika Jemursari Surabaya
Hotel Santika Jemursari Surabaya, Java

Frequently asked questions

Does Hotel Santika Jemursari Surabaya offer free cancellation for a full refund?
Yes, Hotel Santika Jemursari Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santika Jemursari Surabaya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santika Jemursari Surabaya?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Santika Jemursari Surabaya?
Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one way.
What are the check-in and check-out times at Hotel Santika Jemursari Surabaya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Santika Jemursari Surabaya and nearby?
Hotel Santika Jemursari Surabaya has a spa and a fitness center.
Are there restaurants at or near Hotel Santika Jemursari Surabaya?
Yes, there's an onsite restaurant, SEKARWANGI RESTAURANT.

Reviews

8.0

Very Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Heriyanti, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Staff hotel service is very good, they responds a customer complaint very well. Good food. They need to upgrade the amenities.
2-night family trip
Verified Expedia guest review

8/10 Very Good

Good stay
Hotel is good, clean, breakfast variety is not a lot though.
Lie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I like santika hotel. Its small hotel but nice, friendly staff and nice food. Staff is ready to help. Breakfast was nice. I will be back next time I go visit surabaya
2-night family trip
Verified Expedia guest review

4/10 Fair

Stayed in Santika for the last 4 years, was good before, but not this year. AC in my room did not work well, worse, started to leak heavily. Ther breakfast was not as good as before. Had dinner in restourant, ordered "kikil soup", given soup full of bone. I cancelled my booking in this hotel for next year.
j, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice in Jemursari
I enjoyed my stay and the meals served. The staffs were friendly and helpful to interact with. No shopping malls around, though/
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and nice hotel. Staff are very nice and helpful. WIFI is fast. Breakfast with alot of variety and delicious. Gulai Kambing is spectacular !! Totally recommended
Verified Hotels.com guest review

8/10 Very Good

Monica, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was Nice stay and breakfast is good
Richard, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good deal
As this good price I think is valuable, especially they also offer free breakfast
Verified Expedia guest review

8/10 Very Good

Accessibility from or to Juanda Airport, is certainty and fast
Verified Hotels.com guest review

8/10 Very Good

It was a good short stay for a family visit in Surabaya. There are several good local restaurants nearby with easy access to the airport. Parking spot available is very limited, however the hotel staffs are very helpful in helping guests to park with their free valet service.
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel
Stay at this hotel for business purpose, near office location
Verified Expedia guest review

8/10 Very Good

pleasant stay for business trips
i stayed in Santika Jemursari Surabaya for 4 nights. Overall it was a nice experience, I like the various food for breakfast and the taste was delicious. The room was spacious for a business travellers, the wifi quite qood, the room equipment itself also quite complete. The only dissatisfaction was it smell bad around the bed corner, eventhough the housekeeping staff already helped with spray some air freshener, the smell still there. Hope they will give a little extra attention for cleanliness and bad smell.
Verified Hotels.com guest review

6/10 Good

So so
Verified Hotels.com guest review

6/10 Good

Big question
Deluxe room without refrigerator?
Verified Hotels.com guest review

8/10 Very Good

Comfy
This is my choice of stay when coming to Surabaya, although it's slightly far from the city center.
Verified Hotels.com guest review

8/10 Very Good

Nice bfast
40 minutes from airport, friendly staff, nice breakfast
Verified Hotels.com guest review

8/10 Very Good

Nice hotel and recommended for meetings
It's good hotel, nice and clean. Variety of meals for breakfast was so good. If you want to have a meeting, this hotel is one of the recommended hotel.
Verified Hotels.com guest review

8/10 Very Good

Nice and simple
Nice and simple for short stay since I only use the room hotel for sleep
Verified Hotels.com guest review

10/10 Exceptional

Nice breakfast and good location
The range of breakfast quite various and the taste was very nice.. I was on informal meeting with my business colleague and I invite him to join the breakfast with me, and we manage to enjoy our conversation because of the ambience and the food. The location of this hotel is suitable for me since it is not located on high traffic area and easy to find.
Verified Hotels.com guest review

8/10 Very Good

Clean and resonably price hotel. Very friendly staff. Taxi readily available at hotel.
Verified Hotels.com guest review

8/10 Very Good

Hotel facility is basically clean. However, the linens were not as clean as expected. There were stains on the bath towels and there were hairs on the replacement as well. Breakfast was good and there were plenty of BlueBird Taxi most of the time.
Verified Hotels.com guest review

8/10 Very Good

Blijft een mooi hotel met fijne kamers en super personeel! De badkamer is echter wel aan vervanging toe.
Kenneth, 3-night trip
Verified Expedia guest review

8/10 Very Good

Uitstekend ontbijt. Te dicht bij moskee die begint te blèren om 04:15. Dit is wel waardeloos.
3-night family trip
Verified Expedia guest review