Hôtel des Arcades

2.0 star property
Rouen hotel in historical district

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel des Arcades

View from property
Exterior
Floor plan
Television
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free toiletries

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
52 rue des Carmes, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 2 min walk - 0.2 km
  • Rouen Christmas Market - 2 min walk - 0.2 km
  • Place du Vieux-Marche - 7 min walk - 0.6 km
  • Tour Jeanne d'Arc - 8 min walk - 0.7 km
  • Charles Nicolle Hospital - 17 min walk - 1.5 km

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 26 min drive
  • Theatre des Arts Tram Station - 7 min walk
  • Beauvoisine Tram Station - 10 min walk
  • Gare-Rue Verte Tram Station - 11 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 24 min walk

Restaurants

  • ‪Dame Cakes - ‬4 min walk
  • ‪First Avenue - ‬2 min walk
  • ‪Le Bovary - ‬2 min walk
  • ‪Pizzeria du Drugstore - ‬2 min walk
  • ‪Blotti - ‬2 min walk

About this property

Hôtel des Arcades

Located near a train station, Hôtel des Arcades is a great choice for a stay in Rouen. Public transportation is close by: Palais de Justice Tram Station is just 4 minutes by foot.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 17 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Saturday (2:30 PM - 10:30 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Offsite parking nearby (EUR 6.00 per day)

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Room service

Services

  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Children & extra beds

  • Rollaway beds are available for EUR 10.0 per night

Parking

  • Parking is available nearby and costs EUR 6.00 per day

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

des Arcades Rouen
Hôtel des Arcades
Hôtel des Arcades Rouen
Hôtel Arcades Rouen
Arcades Rouen
Hôtel des Arcades Hotel
Hôtel des Arcades Rouen
Hôtel des Arcades Hotel Rouen

Frequently asked questions

Does Hôtel des Arcades offer free cancellation for a full refund?
Yes, Hôtel des Arcades does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel des Arcades?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hôtel des Arcades?
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM.
Does Hôtel des Arcades have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hôtel des Arcades like?
Hôtel des Arcades is a short 4-minute walk from Palais de Justice Tram Station and 2 minutes' walk from Rouen Cathedral.

Reviews

5.8

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

Disastrous
We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Janet, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Zvi, 2-night trip
Verified Expedia guest review

4/10 Fair

There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip with friends
Verified Expedia guest review

4/10 Fair

Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

In the city center, close to the cathedral and the pedestrian street.
Zoltan, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel locked up tight
I arrived late at night and unfortunately, the hotel was locked up tight. I tried all doors and again, unfortunately no way in. I had to seek other accommodations with a 24 hour receptionist.
Verified Hotels.com guest review

4/10 Fair

Central hotel but dated with no shower!
When booking it said room with shared toilet on description which is fine but it didn't mention that there is no shower at all! The only way to have a shower is to book a room with an ensuite. Great location in centre of Rouen so you can walk everywhere. Dated hotel but clean and nice staff. If booking book room with ensuite as this is the only way you will be able to have a shower!
Verified Hotels.com guest review

8/10 Very Good

Close to railway station
Close to railway station. Free Wi-Fi. Good condition of the furniture!
Verified Hotels.com guest review

6/10 Good

Great location, not so sure about the room though.
We booked this room in advance and I don't remember anymore if it was written anywhere that the room doesn't have a bathroom nor toilette, but it sure didn't. That was bad for us, since we arrived quite late and would have liked to have a shower. Since the location is very good I can't really say that we didn't get anything for the money we paid. All in all it wasn't bad.
Verified Hotels.com guest review

6/10 Good

Nice hotel
Good location in central Rouen, nice but simple hotel.
Verified Hotels.com guest review

2/10 Poor

Only if on severe budget
Location and price are the only things that help this place. It was not a pleasant experience. I will never stay again. My experiences from other similar priced hotels were far better, perhaps it is the location within city.
Verified Expedia guest review

8/10 Very Good

Great location. Clean basic room. Toilet/shower too small. No lift.I'll use it again.
Verified Hotels.com guest review

4/10 Fair

rooms not cleaned or made up !
good location , service ok but rooms not cleaned , bed unmade.
Verified Hotels.com guest review

6/10 Good

Poor maintenance and great location
This is small hotel in the beautiful historical center of Rouen. Location is superb, satisfactory service, friendly staff, very good coffee. Maintenance is very poor, water was flowing from under the sink, wallpaper on the walls in some places broken, finishing room is old and scruffy, no air conditioning, noisy at night (street noise). Price is quite good. The hotel is quite acceptable if you just need a place to sleep in a great location at a low price.
Verified Hotels.com guest review

2/10 Poor

Quand nous sommes arrivés l hôtel était fermé avec un mot nous demandant d appeler un numéro d autre hôtel (hôtel beau séjour à la gare). Hôtel horrible aucune propreté et délabré. L hôtel des arcades je pense est définitivement fermé et donc ne devrait être plus en vente sur votre site. Nous sommes très déçue et je pense que vous ne vérifier pas les hôtels c est dommage. Une vraie arnaque
Jenny, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Hôtel fermé, séjour ratée, compte débité, pv suite à un nouvel itinéraire car route fermée pour travaux pour y accéder alors que je venais de loin pour découvrir rouen et au niveau du service téléphonique aucun retour. Tout simplement tres déçue
2-night trip
Verified Hotels.com guest review

4/10 Fair

Faouzi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

J M, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

l'hotel si trova nella zona pedonale ed è centralissimo. Vicino c'è la via dei ristorantini e bar. ottimo per visitare la città e usufruire quando necessario un po di relax per poi proseguire la visita. E' un hotel di caterogia economica per cui non si devono avere troppe pretese.
PAOLO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SAMUEL, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Der Ausblick auf die Kathedrale war toll. Hotel direkt in der fussgängerzone.
Siegfried, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pas cher mais
Pas cher mais il faut accepté que la chambre soit un peu decevante. On etait au 1er étage donc: Vous entendrez le telephone sonné Les clients qui font du va et viens avec leur discussion. L'eau, elle tarde a chauffer donc faut anticiper avec un bébé, pas facile. Sans ascenseur toujours pas facile. Mais ça n'empêche qu'on a passé un agréable week-end surtour que le personnel est a l'écoute. Choisissez en connaissance de cause.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Fuyez !
Ma réservation a été déplacée, sans aucune raison expliquée, dans un hôtel miteux du coté de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la réception de l'hôtel juste à coté. Propreté limite, linge de lit qui sent le renfermé, douche bouchée... À éviter...
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Julie, 1-night business trip
Verified Hotels.com guest review