4/10 Fair
Sep 24, 2024
The property all in all was acceptable, but the apartment rules said that noise should be limited from 10pm onwards. By 03am I had to contact the reception to get the guests on the floor above us, to stop shouting and moving tables and chairs across the floor which made it impossible for us to sleep. I had to call twice before the noise stopped. This incident might have been an isolated event, but I feel cheated, as I paid to stay there, but I didn't receive value that I paid for. Pity. Hotels.com also advertised that there is a steam room and hot tub, but that is not the case.
Olivia
Olivia, 1-night family trip
Verified Hotels.com guest review