8/10 Very Good
Oct 22, 2024
Great staff to compensate for some shortcomings
I am a frequent business traveler to Taipei and here are my honest thoughts after staying at least 30+ different hotels in Taipei.
1) Staff is excellent - everyone of them! They are very polite, professional and helpful. I think they know the issues with the hotel and tries the best to offset that with kindness and I do appreciate that. The staff is the star here - no doubt about it.
2) This hotel's physical condition and hard products are not top notch. I was given a room initially that had a musky smell. I raised the concern and due to my long stay, they swapped me to a different room and it was much better.
3) There is a free Nescafe hot beverage station, frig full of chilled drinks and water, and baskets of snacks available for guests to enjoy. It's a great perk to have - I liked it more than I thought I would.
4) Public area, room and furnishing are dated but they do try to keep is as clean as possible. However, the limited wall power outlet is concerning for a business traveler like myself. The entire room has only 2 outlets for guest use and they are in the oddest location. I had to bring 2 extension cords from my office to keep my electronic devices running.
5) In room coffee/tea packs and water are replenished every day. The shampoo are body wash are really good - one of the best in Taipei. They have refreshing tea smell and moisturizing as well. Heck, event the soap is really good...
Overall, good value for money if you can deal with some weaknesses
William
William, 9-night business trip
Verified Hotels.com guest review
