Aso Plaza Hotel is a great choice for a stay in Aso. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a sauna, and a steam room.
Languages
Japanese
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Free train station shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–8:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service
What to do
Shopping
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Seasonal outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Sleep well
Down comforter
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 1500 for children
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to August
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Aso Plaza
Aso Plaza Hotel
Aso Plaza Hotel Aso
Aso Plaza Hotel Hotel
Aso Plaza Hotel Hotel Aso
Frequently asked questions
Does Aso Plaza Hotel offer free cancellation for a full refund?
Yes, Aso Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aso Plaza Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Aso Plaza Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Aso Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Aso Plaza Hotel?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 10 AM.
What is there to do at Aso Plaza Hotel and nearby?
Aso Plaza Hotel has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Aso Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Aso Plaza Hotel like?
Aso Plaza Hotel is located a short 9-minute walk from Hanaasobi Garden.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
Reviews
6/10 Good
Oct 14, 2019
Just okay, just okay, just okay, just okay, just okay,
Verified traveler
1-night family trip
Verified CheapTickets guest review
6/10 Good
Sep 29, 2019
Property is clean, but dated. Desperately needs a renovation
Verified traveler
1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 6, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Jun 10, 2019
Room is clean and hotel is spacious.
Facilities are old and traditional.
Lydia
Lydia, 1-night family trip
Verified Expedia guest review
6/10 Good
May 27, 2019
The Aso hotel looks nice on the surface, but the inside is quite old and in need of a good renovation. Just be careful if you book 1 pax and later bring 2 pax to the hotel. They will enforce you to pay for 1 more pax even though the room is big enough for up to 4 pax. The good thing is there are many onsens in the hotel and a very new cafe next to it that sells soft serve ice cream.
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Apr 24, 2019
The hotel needs some upgrading works to be done. The bath tub has a severe leakage but their staff takes no immediate action to solve the issue. Dinner is good and breakfast is also decent.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 23, 2019
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Apr 15, 2019
LYE BEE
LYE BEE, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2018
Nice traditional Japanese styled hotel rooms. Rooms were very clean and tidy. Quite spacious as well. Breakfast buffet could be better, not a lot of choices to choose from. Really thankful for all the prompt and efficient transport services that the hotel has provided us to and fro from the station FOC. However, the only problem we faced with this hotel is during the check-in, the staff could not speak in English well and it was hard to understand what they were trying to say. Also, we booked the Quadruple room for 4 people before our trip but we were made to book another room upon arrival because the hotel staff refuses to let 4 people stay in the room although it could fit us, saying it is against their policy. So it this the fault of Expedia for misrepresenting or? I believe the conditions should be stated clearer as well as the name of the room. We understand if there weren't enough beds in the room but it's not the case. But the room settings is for guests to sleep on the floor. Essentially, our efforts to save money were futile and ended up paying 2x the original amt to get another room. The cost of the extra room cost us the same amt as both rooms booked prior to the trip combined.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 22, 2018
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2017
A wonderful luxurious Japanese hotel
A wonderful hotel with staff who were so willing to help us. We arrived in Aso by train and were not sure how to get to the hotel. Fortunately there is a tourist information desk in the station and the lady there rang the hotel for us and they sent a free shuttle car to take us to the hotel. They provided a free shuttle service to and from the station at various times during our stay. The room was so spacious and typically Japanese. Tea and tea making facilities were provided in the room together with a refrigerator stoked with a jug of iced water. Our futons were laid out for us each evening and cleared during the following morning. Staff at reception spoke English and were very helpful recommending and booking restaurants for us and booking taxis. The breakfasts provided were splendid; a magnificent buffet breakfast with a wide range of Japanese foods including a charcoal grill for fish, a range of salads, breads and croissants, yoghurt and cereals, tea, coffee, miso soup, etc. I wish were staying longer at this hotel it was so good and good value. The area is interesting because of volcanic activity; it is quite a rural small town so don't expect lots of entertainment, however the hotel does have its own onsens (spa baths) which appeal to a lot of the visitors.
Gordon
Gordon, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Feb 12, 2017
Quiet, supermarket and drug store nearby (within 10 minutes walk). Quite good.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2017
traditional onsen lodging
A great hotel with both indoor and outdoor hot spring pools to soak in.
Vincent Hing Chong
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2016
Clean hotel.
Good.
Chiew Kok
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2015
Worthwhile hotel
Near Mount Aso with hot spring and hotel accomodation in good condition.
Waiters can communicate clearly in English.
Both Japanese traditional dinner and Japaneae buffet breakfast are good.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
May 5, 2014
Unexpectedly pleasant stay
The drive to the hotel was a little winding for us, especially arriving as late as we did. However, the staff was amazingly welcoming and very helpful. The hotel was beautiful, from its foyer and garden area to the wonderfully sized rooms. We really enjoyed the tatami room and the amazing views from our room. If you will be in the Aso area, this is a wonderful choice!
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2014
Very good service, particular the free shuttle between hotel and JR station.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2013
Great hotel in aso!
Extremely friendly staff, free breakfast and dinner everyday, and offers a morning shuttle to the train station. We enjoyed our stay.
Verified traveler
Verified Hotels.com guest review
2/10 Poor
Feb 19, 2013
not the same room type as I expected
I booked a western-Japanese room, but I was informed that I need to pay more when I got there. We have four people travelling in Japan, and we cannot fit in one Japanese room. So we pay for another room. :(
stephan
Verified Hotels.com guest review
2/10 Poor
May 16, 2012
Disappointed with the amount I paid. Room was small, and over priced. Room was poorly maintained.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Jan 27, 2012
Aso Plaza Hotel
Room is very big and tidy. Food is good too but it seems the hotel need to re-renovate as overall the place is too old now.