Shogetsu Grand Hotel offers a great location, putting you within just a 10-minute walk of Jozankei Hot Spring. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day.
Languages
Japanese
At a glance
Hotel size
50 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board rate plans must check in by 7 PM to receive dinner.
Guests with Breakfast Included or Half Board plans must book meals for all travelers, including children, in advance.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Onsite parking includes off-street options
Property amenities
Food and drink
2 restaurants
Bar/lounge
Kaiseki meal
What to do
Hot springs
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Sauna
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Children's slippers
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor hot springs and outdoor hot springs open between 2:00 PM and midnight. The temperature in the hot springs is set to 106°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Hot springs access available from 2:00 PM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
Also known as
Shogetsu Grand
Shogetsu Grand Hotel
Shogetsu Grand Hotel Sapporo
Shogetsu Grand Sapporo
Shogetsu Grand Hotel Hotel
Shogetsu Grand Hotel Sapporo
Shogetsu Grand Hotel Hotel Sapporo
Frequently asked questions
Does Shogetsu Grand Hotel offer free cancellation for a full refund?
Yes, Shogetsu Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shogetsu Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shogetsu Grand Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Shogetsu Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.
What is there to do at Shogetsu Grand Hotel and nearby?
Onsite recreation at Shogetsu Grand Hotel includes hot springs. Shogetsu Grand Hotel also has a sauna.
Are there restaurants at or near Shogetsu Grand Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Shogetsu Grand Hotel like?
Shogetsu Grand Hotel is located by the river in Jozankei, a short 6-minute walk from Jozankei Hot Spring and 3 minutes' walk from Jozankei Shrine.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 4, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Top of the canyon, very quiet, nice onsen and dinner
Joanna
Joanna, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
We really enjoyed the stay, very relaxing! The staff members are wonderful and kind!
Shouhong
Shouhong, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 25, 2024
Gorgeous hotel not much English support but you won't need it much one of the nicest hotels I've ever stayed at
finn
finn, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Dec 12, 2023
My wife and I routinely stay here once a year when we visit Hokkaido and it is always one of the highlights of our trip. Everything is top quality and it is a very relaxing place.
Douglas
Douglas, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 27, 2023
The hotel offer Free ice cream (2 flavours), night soba, honey tasting, yogurt, beer at different time frame. Very interesting experience.
I hope they can clean the windows in guest room.
Man Leong
Man Leong, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 6, 2023
Property was clean, staff was friendly and helpful and food was good.
MELODY JOYCE
MELODY JOYCE, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Nov 9, 2022
A lovely hotel with very friendly and helpful staff. The baths are so relaxing and the room very comfortable. Only two negative comments: firstly the air con in the room is heating only, so it gets very hot and stuffy overnight unless you open a window- and then it was noisy. Second: absolutely no western food options and there’s isn’t much around by way of restaurants that were open when we were there. Not everyone wants Japanese food for breakfast. We had to buy yoghurt etc from the food mart.
Geoffrey
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2022
Theng Kie
Theng Kie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2020
Tammarat
Tammarat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2019
Amazing stay!
The Shogetsu Grand Hotel greatly exceeded our expectations! We had an amazing time. Everything was 5 star (food, service etc.) with some nice extra surprises thrown in. The hot spring baths were very relaxing.
Douglas William
Douglas William, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Sep 23, 2019
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2019
This is my second visit.
I was having trouble getting a customer at the front desk.
I'm satisfied with the rest.
K.Hae
K.Hae, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2019
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 30, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2019
Excellent stay.
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
May 25, 2019
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2019
Amazing experience!
Had amazing time with my family, great service!! Thank you!
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2018
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jul 8, 2017
Very nice hotel.
Very nice hotel. The only shortcoming is that the hot spring is rather small. However, as the hotel is relatively small, overall its still ok.
Verified traveler
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2017
Hotel worth going
Shops location of the hotel , it's very modern from outside . Great architecture considering the reception is at 6 floor and onsen is below . Fantastic view of the river .
thomas
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2017
Onsen ryokan conviniently located in Jokanzei
Great food and hot spring experience at Shogetsu with good facilities and attentive staff though English communication may be a little more difficult
Ted
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2017
Established hotel in a nice setting with good food
Immediately after we get off the bus from Sapporo staff member rushed out from the hotel and helped us move the big luggages from the bus station across the street into the hotel. While I was finishing up the check in procedures they are cleaning the outside and the wheels on my luggage. These are the little details that gave me an first impression that this 4 star hotel really pay attention to little details. Staff member then took my luggages to my room (of course not expecting a tip because this is japan). She gave a brief tour of the room and we were impressed by the scenery outside the window. All the rooms in this hotel are facing the river (the river is not huge and have much bigger water flow a hundred years ago not sure the reason why). The onsen area is clean with a lot of cleanings supplies like facial rubs, shampoo, body soap, etc. The water temperature is around 40-42'c which is on the medium temperature and just right. There is also a outside section which is outdoor and boy it was chill. In room dinner was served right at the prearranged time and brought into the room, served and cleaned up by another staff member. The dinner was excellent but don't expect you will be full like a buffet type. The food portion is just right and it's all about the presentation. Breakfast was served at the cafe on the 6th floor and it is excellent again. Prestation and taste is excellent. Front desk also helped us to book the return bus back to Sapporo. excellent hotel !