Sci-Tech Center of Northern New York - 5 min drive - 3.4 km
Samaritan Medical Center - 6 min drive - 4.4 km
Thompson Park - 7 min drive - 5.9 km
Fort Drum - 16 min drive - 17.8 km
Getting around
Watertown, NY (ART-Watertown Intl.) - 8 min drive
Restaurants
Starbucks - 5 min walk
McDonald's - 14 min walk
Texas Roadhouse - 13 min walk
Cracker Barrel - 2 min drive
Olive Garden - 11 min walk
About this property
Hilton Garden Inn Watertown/Thousand Islands
Enjoy your visit to Watertown with a stay at Hilton Garden Inn Watertown/Thousand Islands. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Grille, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, German
At a glance
Hotel size
136 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 4 PM
Contactless check-in available
Express check-in/out available
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–11:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
What to do
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Downhill skiing nearby
Snowmobiling nearby
Working away
Meeting rooms
Conference center (6351 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
37-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 6.95 for children
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown
Frequently asked questions
Does Hilton Garden Inn Watertown/Thousand Islands offer free cancellation for a full refund?
Yes, Hilton Garden Inn Watertown/Thousand Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Watertown/Thousand Islands?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Watertown/Thousand Islands?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Watertown/Thousand Islands?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hilton Garden Inn Watertown/Thousand Islands?
You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Watertown/Thousand Islands and nearby?
Have fun with activities like kayaking, rafting, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Garden Inn Watertown/Thousand Islands also has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Watertown/Thousand Islands?
Yes, The Grille offers American cuisine.
What's the area around Hilton Garden Inn Watertown/Thousand Islands like?
Hilton Garden Inn Watertown/Thousand Islands is located a short 15-minute walk from Salmon Run Mall.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 8, 2024
Kaitlyn
Kaitlyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Candace
Candace, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2024
Great place
Our stay was great I it first night a little disappointing about 15 kids in pool in hottub so couldn’t use it but we were able to enjoy the next day. The cookies were delicious and very welcoming. And the check out n were the nicest and the maids. So sweet
Chris
Chris, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
O'Dene
O'Dene, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Joyce
Joyce, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 6, 2024
Hilton Garden Inn, Watertown, NY October stay
I was disappointed with the air-conditioning/heating automated system which required us to call the front desk each time a change was needed. Temperature automatically went down to 68F whenever you left the room. Cold and inconvenient.
The door key had to be reset constantly, meaning many trips back to the front desk for the key to be reset.
The room TV remote is difficult to master. It is unnecessarily complicated and frustrating.
A
A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
We had an absolutely lovely experience here. The staff was friendly and helpful with our questions about the area. The hotel was clean, and had the amenities we wanted. Plus, the location to local shopping and restaurants, and the proximity to I81 can't be beat.
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Debby-Ann
Debby-Ann, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
Property was great. Staff was amazing.
Front of house staff at the American Grille was very accommodating of us and super helpful with my pajamas clad toddler trying to "help" mommy with breakfast.
Will absolutely stay here again
Christina
Christina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2024
Mike
Mike, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Great service, clean room, nothing to complain about! Would stay again!
Joseph
Joseph, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Corey
Corey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Nice, clean facility.
Cheri
Cheri, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Staff was very friendly and attentive, restaurant was excellent. Will plan to stay here again when I’m working in this area.
Robert
Robert, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
M
James
James, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
It was very nice
TAHIR
TAHIR, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
luke
luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Nichole
Nichole, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2024
ERICA
ERICA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2024
I love tgst it was safe quiet.. i was sad as I thought i was booking directly and that wasn't the case and wasn't able to get my points.. loved otherwise.