Quest Albany is a great choice for a stay in Auckland. Apartments feature bonuses like kitchens and washers/dryers, along with LED TVs and free WiFi.
Languages
Chinese (Mandarin), English, Korean
At a glance
Property size
38 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (NZD 10.00 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (NZD 10.00 per night; includes in/out privileges)
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Playground
Babysitting (surcharge)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Toaster
Bedrooms
Bed sheets provided
Rollaway/extra beds: NZD 40.0 per night
Bathrooms
Shower
Hair dryer
Free toiletries
Towels provided
Entertainment
43-inch LED TV with digital service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Reception hall
Location highlights
In the business district
Things to do
Fitness facilities nearby (free access)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
38 rooms
3 floors
1 building
Built in 2011
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of NZD 95 per vehicle (one-way, maximum occupancy 2)
Credit card charges are subject to an extra charge of 2.5 percent
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for NZD 10.0 per night
Rollaway beds are available for NZD 40.0 per night
Parking
Self parking costs NZD 10.00 per night with in/out privileges
Parking height restrictions apply
Policies
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland
Frequently asked questions
Does Quest Albany offer free cancellation for a full refund?
Yes, Quest Albany does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Albany?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Albany?
Yes. Self parking costs NZD 10.00 per night.
Is airport shuttle service offered by Quest Albany?
Yes, an airport shuttle is available. The charge is NZD 95 per vehicle one-way.
What are the check-in and check-out times at Quest Albany?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Express check-in is available.
Does Quest Albany have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Quest Albany like?
Quest Albany is a short 8-minute walk from Massey University and 11 minutes' walk from Westfield Albany Shopping Centre.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 11, 2024
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stuart
Stuart, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Oct 7, 2024
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Jacqui
Jacqui, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
Sep 23, 2024
Great little cafe around the corner, great facilities including
Washing machine and dryer. Great location too
Philip
Philip, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Great location to shopping centre, you can either walk or drive.
Check-in was easy, went smoothly.
My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Sharyn
Sharyn, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Gunther
Gunther, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 2, 2024
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Catherine
Catherine, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
stu
stu, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Receptionist was fabulous
Lynne
Lynne, 2-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Jun 23, 2024
very good stay
Peter
Peter, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2024
Cody
Cody, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
6/10 Good
May 31, 2024
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Comfortable and quiet
Karl
Karl, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2024
Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it
Stephen
Stephen, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Mar 14, 2024
Thys
Thys, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 11, 2024
Bedroom was a bit too warm at night. Air conditioning struggled to keep up
Karl
Karl, 2-night romance trip
Verified Expedia guest review
6/10 Good
Feb 6, 2024
Adequate Accommodation
This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood.
Staff were good and friendly.
Robert
Robert, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2023
The only problem that we had was that the shower head was not fitted properly and kept moving.
Michelle
Michelle, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 18, 2023
Qian
Qian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2023
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Cynthia
Cynthia, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
Sep 15, 2023
Great stay
Akhylesh
Akhylesh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2023
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Michael
Michael, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
Aug 20, 2023
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.