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Hakuba Onsen Ryokan Shirouma-so

3.0 star property
Hot springs ryokan with bar/lounge, connected to the convention center, near Hakuba Valley Ski Area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakuba Onsen Ryokan Shirouma-so

Hot springs
Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Lobby
Mountain view

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Onsen
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Ski passes
  • Spa tub
  • Bar/lounge
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (5)

  • Laundry facilities
  • Blackout drapes/curtains
  • Digital TV service
  • Premium bedding
  • Free self parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

Traditional Family Room, Shared Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Down duvet
Blackout drapes/curtains
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Down duvet
Blackout drapes/curtains
  • 1797 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons OR 2 Twin Futons

Similar properties

Exterior

Courtyard by Marriott Hakuba

Onsen
Pet friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (172)
The price is $519
includes taxes & fees
$472 per night
Jan 5 - Jan 6, 2025
Courtyard by Marriott Hakuba
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About the neighborhood

Map
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 7 min walk - 0.6 km
  • Happo-one Adam Gondola - 9 min walk - 0.8 km
  • Happo One Sakka Ski Lift - 3 min drive - 2.1 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 2.9 km
  • Hakuba Goryu Ski Resort - 8 min drive - 5.5 km

Getting around

  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 15 min drive
  • Hakuba Station - 27 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬5 min walk
  • ‪日本料理雪 - ‬1 min walk
  • ‪アンクル スティーブンス - ‬6 min walk

About this property

Hakuba Onsen Ryokan Shirouma-so

Hakuba Onsen Ryokan Shirouma-so puts you in a great location, within just a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. You can unwind with a drink at the bar/lounge and the spa tub makes for a relaxing end to the day. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive.

Languages

English, Japanese

At a glance

Hotel size

  • 17 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Contactless check-in available
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Free train station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Ski passes
  • Hot springs
  • Kayaking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Television in common areas
  • Spa tub

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe (laptop compatible)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakuba Onsen Ryokan
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Hakuba Shirouma-so
Onsen Ryokan Shirouma-so
Onsen Shirouma-so
Shirouma-so
Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

Frequently asked questions

Are pets allowed at Hakuba Onsen Ryokan Shirouma-so?
Sorry, pets aren't allowed.
Is parking offered on site at Hakuba Onsen Ryokan Shirouma-so?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hakuba Onsen Ryokan Shirouma-so?
You can check in starting at 3 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Hakuba Onsen Ryokan Shirouma-so and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for kayaking and rafting. Additional recreation onsite includes hot springs. Hakuba Onsen Ryokan Shirouma-so also has a spa tub.
What's the area around Hakuba Onsen Ryokan Shirouma-so like?
Hakuba Onsen Ryokan Shirouma-so is in the heart of Hakuba, a short 1-minute walk from Hakuba Valley Ski Area and 7 minutes' walk from Hakuba Happo-One Ski Area.

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience with amazing staffs
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
1-night trip
Verified Expedia guest review

10/10 Exceptional

Legends
Great place, top service, staff very helpful!
Mark, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Traditional Ryokan - family owned
This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.
Verified Wotif guest review

10/10 Exceptional

Very nice ryokan
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
Verified Expedia guest review

10/10 Exceptional

Very nice local stay with fantastic host
It was amazing!
Verified Hotels.com guest review

10/10 Exceptional

Memorable stay
We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.
Verified Expedia guest review

10/10 Exceptional

The staff make this place! Can't do enough for you
Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.
Verified Expedia guest review

10/10 Exceptional

Hot springs traditonal hotel super comfortable
Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotel experiences I have ever had.
This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Highly recommendable!
It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.
Verified Hotels.com guest review

10/10 Exceptional

great place
what a well ran hotel. this place tops 5 star resorts as far as service. They went above and beyond as innkeepers.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Lovely place with a lovelier staff
First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious! They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples. The room was a great size, and we thoroughly enjoyed the ryokan experience.
Verified Hotels.com guest review

10/10 Exceptional

Snowboarding Trip
The hotel was in a great location. Feels like a old Japanese hotel with the modern amenities. Breakfast was a great deal and dinner looked nice. Would go back again.
Verified Hotels.com guest review

10/10 Exceptional

Authentic Japanese Ryokan in Alpine Resort town
This is a once in a life time experience to stay at this beautiful Ryokan run by a local family for over 80 years. The traditional room we had was large and beautiful, with the view of the mountains. Staff members are all helpful and made us feel at home. Toshi the proprietor helped us with travel plans back to Tokyo. A driver from the hotel drove us to and from the train station so we could re-arrange our train trip with the station staff. We had breakfast at the intimate hotel restaurant. Both Japanese and western dishes are served. The quality of the food is excellent.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, great location for village and slopes, very friendly and helpful staff. Authentic Japanese style excellent
Verified Expedia guest review

10/10 Exceptional

Great Base to Ski Hakuba Valley
We had a week at this great Ryokan. It is built in a traditional style, but everything was in immaculate condition. The position was great and within walking distance to the Happo ski field, and even closer to the bus station for transfers to the other ski fields and the bus back to Nagano. There are dozens of restaurants near bye, but if you don't want to wait, then book a day in advance. The onsen at the ryokan was small, but relaxing. We had breakfast there daily, and it was delicious. There was a coffee machine, juice and toast, a hot dish as well as rice and soup. The owner, Toshi, was very friendly, gave advice about where to ski and had good English. Ask him about the coupons which give you an included lunch with the ski lift passes at some resorts. He can also sell you discounted tickets to Happo. His mother did the cooking and came out from the kitchen to say good morning in Japanese.
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel, definitely will come back
Very comfortable stay and very good services from the staff! We stayed in a room with mountain view and the view was majestic and wonderful. When we were leaving, the hotel keeper even drove us to the train station and helped us arrange our train tickets before he left us. Very satisfied with every bit of this hotel!
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff, meals and room. Would highly recommend staying here to relax and enjoy the natural beauty of Hakuba.
Verified Expedia guest review

10/10 Exceptional

Onsen hotel in Ski town. Great staff and food
Mix between traditional style and onsen hotel. Onsen open at select times, so ask for those hours. Room is large and comfortable, probably can fit about 3-4 people if asked. Dinner/breakfast is extra cost, so ask before what it is. Breakfast was delicious and plentiful. It was mix of Japanese style and Western style. Staff was very forgiving of American inquiries.
Verified Expedia guest review

10/10 Exceptional

Wonderful Ryokan in the heart if Hakuba
We were made to feel right at home from the moment we arrived. Exceptional service, warm hospitality and wonderful dinners and breakfasts. Definitely a highlight of our trip to Japan. This place comes highly recommended.
Verified Expedia guest review

10/10 Exceptional

Friendly hotel.
We went to Hakuba on a skiing holiday and wanted to experience the local culture as well. So we decided to stay in a Ryokan. Great choice. If you want the total Japanese experience this is the place to stay, you won't be disappointed.
Verified Expedia guest review