See all properties

Casona Plaza Hotel Puno

3.5 star property
Warm up by the lobby fireplace and fuel up for adventure. Savor local flavors at LOS FAROLES or explore nearby attractions.

Choose dates to view prices

Photo gallery for Casona Plaza Hotel Puno

Premium bedding, down comforters, pillowtop beds, in-room safe
Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Interior
Reception
Lounge
In the heart of Puno's city center, Casona Plaza Hotel Puno warmly welcomes you with a free breakfast buffet and relaxing fireplace in the lobby. Enjoy on-site dining at LOS FAROLES or grab a drink at the bar while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free cruise terminal shuttle
  • Free train station pick-up
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Basic Double Room

Highlights

Individually decorated
Mini-fridge
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Deep soaking bathtub
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Rainfall showerhead
Shower/tub combination
  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Quadruple Room, 1 Bedroom, Private Bathroom

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Rainfall showerhead
Shower/tub combination
  • 914 sq ft
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Deep soaking bathtub
Private bathroom
  • 484 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room, Private Bathroom

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Rainfall showerhead
Shower/tub combination
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Deep soaking bathtub
Private bathroom
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
Deep soaking bathtub
Private bathroom
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

Casona Plaza Hotel Centro

  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 246 reviews
The price is $49
includes taxes & fees
$49 per night
Feb 15 - Feb 16
Casona Plaza Hotel Centro
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Arequipa Nro 655, Puno, PUNO, PE

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 2 min walk
  • Puno Central Market - 3 min walk
  • Pine Park - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive
  • Puno Station - 9 min walk
  • Paucarcolla Station - 30 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free cruise terminal shuttle

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬1 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪La Hacienda Restaurant - ‬2 min walk

About this property

Casona Plaza Hotel Puno

Casona Plaza Hotel Puno puts you just a 5-minute drive from Lake Titicaca. For a bite to eat, guests can check out LOS FAROLES, which serves breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 1:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1640 ft (PEN 12 per night), from 6:00 AM to 9:00 PM; reservations required
    • Street parking available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Free train station pick-up*
    • Free cruise terminal shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels
  • First-run movies

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

LOS FAROLES - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 210 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for PEN 20.0 per day
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20406473091

Also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
Hotel Casona Plaza
Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza
Casona Plaza Hotel Puno Puno
Casona Plaza Hotel Puno Hotel
Casona Plaza Hotel Puno Hotel Puno

Frequently asked questions

Does Casona Plaza Hotel Puno offer free cancellation for a full refund?

Yes, Casona Plaza Hotel Puno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casona Plaza Hotel Puno?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casona Plaza Hotel Puno?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Casona Plaza Hotel Puno?

Yes, an airport shuttle is available. The charge is PEN 210 per vehicle roundtrip.

What are the check-in and check-out times at Casona Plaza Hotel Puno?

Check-in start time: noon; Check-in end time: 1:00 PM. Check-out time is 11 AM.

What is there to do at Casona Plaza Hotel Puno and nearby?

Have fun during the warmer months with activities nearby such as sailing.

Are there restaurants at or near Casona Plaza Hotel Puno?

Yes, there's an onsite restaurant, LOS FAROLES.

Does Casona Plaza Hotel Puno have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Casona Plaza Hotel Puno like?

Casona Plaza Hotel Puno is in the heart of Puno, a short 9-minute walk from Puno Station and 2 minutes' walk from Puno Cathedral.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Fine for centre.
Contrary to other recent reviews our stay was fine. It has an excellent location around the corner from the cathedral. We booked a suite, no smell, clean and a comfortable bed. It had a wall fan heater. It was so large we had no need for the sitting room (which had a light well). The bedroom had seating and windows onto the street (which is not noisy). Good breakfast with eggs to order. Also laundry by the kg. We did pass some rooms where their windows utilize the interior light wells but I suspect that's reflected in the pricing. However, despite messaging requesting a taxi pick -up it was not actioned. The train station is 8 mins away but some pavements are not luggage friendly. It's better to overshoot Arequipa take the pedestrinised section linking Pino with the Cathedral, overshoot the hotel turn left and left and it's across the road.
shabir, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Mathew, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location and helpful staff; it's just a little dated.
Liza, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Good base for Puno
My room was clean and the bedding etc in good condition. A radiator and spare blankets came in handy during the cold nights/mornings. The location, a couple of blocks from the main square, was excellent. Staff were all helpful and friendly. The breakfast was slightly limited for the size of the hotel. Fresh eggs, omelettes etc were available (and tasty) from the eggman, but if you were in a line behind a tour group, it night require patience as this was the only way to get cooked eggs. Given the nature of Puno and tourists' depatures for tours or buses at all hours, i found my sleep disturbed by the clatter of suutcases / chatter of guests on more than one occasion. I would recommend that at the next investment cycle, the hotel look into soundproofing / acoustics
carsten m, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel.
Caleb, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great value for the price
The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Sosana, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

La adecuada ubicación del hotel.
Zoila, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night trip
Verified Expedia guest review

8/10 Very Good

This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
Steve, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Patrycja, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Rodrigo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Cynthia, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Casino Plaza...not a shopping centre, but a nice H
A great location, just off the Plaza de Armas. A beautifully presented Hotel. Clean, comfortable and friendly staff. Spacious common areas, with a variety of seating. A reasonably priced restaurant, with nicely prepared food. The room was clean, comfortable bedding...with a functional private bathroom. We can recommend this Hotel, which is close to all amenities.
jim, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Mark, 2-night business trip
Verified Hotels.com guest review

6/10 Good

The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Heidi, 3-night trip
Verified Expedia guest review

8/10 Very Good

Close to one of the main city squares
1-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Good hotel in ideal location
My friend and I have been traveling in Peru and have lucked out in all the hotels we've stayed in thus far. We booked through Expedia and when we got off the bus, they said they didn't have a room for us...but when I arrived with our confirmation in hand, they got things going. The staff were friendly, informative and helpful. The beds were comfortable, though a bit dark in terms of lighting. This hotel was in a great location right near everything in Puno and we were happy we stayed there...and would definitely come again!
Lauren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good Hotel, Good Location and Great Calue
Nice, clean, centrally located hotel in Puno with a very helpful staff. Betsy at the front desk was extremely professional and helpful. Rooms are in good condition and comfortable. Highly recommended for the discerning value travelers.
Zappito, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great value and location
Central location, very nice staff,excellent service. Large and comfortable room. Nice breakfast buffet. Only negative comment is the lukewarm shower. Overall a great value. Would recommend.
catherine, 1-night trip
Verified Expedia guest review

6/10 Good

Underwhelming hotel with good location
Casona Plaza was an ok choice for Puno where choices are limited. It was quite dated but overall fairly clean and comfortable and our room (king suite) was spacious. There was a heater which was much appreciated as it was quite cool in September. The breakfast was average. The location was good for exploring Puno, close to restaurants, markets and the plaza with the cathedral. Puno overall felt safe to walk around. We were able to walk to the train station but would not advise it if you have luggage as the streets and sidewalks are uneven. Taxis were available and reasonable. Luckily we got a discounted rate for our room which made it a fairly good value. At full price I would have considered it way overpriced. There were a couple of negatives. There was no bottled water provided except through purchase at the minibar. In every hotel we stayed in for a month in Peru water was provided because the water in Peru is not drinkable. This is obviously standard practice in Peru hotels. Also the staff at the hotel, especially the front desk, seemed unfriendly, bordering on rude. Not sure what was going on but we would probably try a different hotel if we stayed in Puno again.
Sandra, 1-night romance trip
Verified Hotels.com guest review