Medellín Clinic - El Poblado - 5 min drive - 4.6 km
Poblado Park - 5 min drive - 4.9 km
Lleras Park - 5 min drive - 5.3 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 44 min drive
Ayura Station - 11 min walk
Aguacatala Station - 21 min walk
Envigado Station - 29 min walk
Restaurants
La Tiendita - 5 min walk
Bistro el Mordisko - 8 min walk
Subway - 5 min walk
Amazonas - 7 min walk
Grill Master - 7 min walk
About this property
Hotel Alcaravan Medellín
Hotel Alcaravan Medellín features a rooftop terrace and puts you just a 5-minute drive from Oviedo Shopping Center and Santafé Mall. After relaxing in the spa tub, guests can grab a bite to eat at Alcaravan, which serves breakfast, lunch, and dinner. A bar/lounge, a steam room, and a terrace are other highlights. Public transportation is close by: Ayura Station is just 11 minutes by foot.
Languages
English, Spanish
At a glance
Hotel size
96 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Rooftop terrace
Arcade/game room
Spa tub
Steam room
Accessibility
Elevator
Elevator door width (inches): 31
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Alcaravan - This family restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Hosted evening meal costs COP 30000
Children & extra beds
Rollaway beds are available for COP 20000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí
Frequently asked questions
Are pets allowed at Hotel Alcaravan Medellín?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Alcaravan Medellín?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Alcaravan Medellín?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Alcaravan Medellín and nearby?
Hotel Alcaravan Medellín has a steam room and a spa tub, as well as an arcade.
Are there restaurants at or near Hotel Alcaravan Medellín?
Yes, there's an onsite restaurant, Alcaravan.
What's the area around Hotel Alcaravan Medellín like?
Hotel Alcaravan Medellín is located a short 3-minute walk from Chimeneas Park.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
Feb 2, 2024
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Darlene
Darlene, 7-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 21, 2024
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.
Alejandro
Verified Expedia guest review
8/10 Very Good
Jan 14, 2024
It was good
Jacqueline
Jacqueline, 7-night family trip
Verified Expedia guest review
6/10 Good
Dec 2, 2023
Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente
Limary
Limary, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 26, 2023
Nice place to stay
Vianella
Vianella, 5-night trip with friends
Verified Expedia guest review
4/10 Fair
Aug 22, 2023
Graciela
Graciela, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 18, 2023
Eli
Eli, 18-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 16, 2023
Aaron
Verified Expedia guest review
4/10 Fair
Oct 24, 2022
bad hospitality and gave me a different room then what i purchased and had missing shower head
Carlos
Carlos, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2022
Excellent stay 7 yaer tenure
there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
tyreiss
tyreiss, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2022
Luis
Luis, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2022
Great customer service
angel
angel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2022
Nice place will be good have AC because is hot sometimes a
angel
angel, 1-night romance trip
Verified Expedia guest review
6/10 Good
Dec 7, 2021
is ok
it was a last minute chose but need to improve the room didn't have towels and the tv and internet didnt work
Christian andres
Christian andres, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2021
Very good very exceptional customer service is about being on point of front and listening and taking care of your gas and no problem itagui
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2021
Ok
Verified traveler
1-night romance trip
Verified Expedia guest review
2/10 Poor
May 28, 2021
The personal need more training to approach the customers like me over 15 years using the facilities at Caravan hotel. Rude to provide information and unavailable to respond the requests things.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 11, 2021
esta bien
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2021
The place is safe the service excellent but the y need improve the towels in better condition no rags in bad conditions but it is recommended
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2021
Just outside Medellin
Very nice staff at desk and restaurant. Not fancy at all but clean and friendly in the middle of Itagui. Ten minute walk to train, two stops to downtown Medellin
Christopher
Christopher, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2020
4star treatment
Very good attentive service..courteous clean and responsive
tyreiss
tyreiss, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2019
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2019
Great people, customer service, clean, comfortable
Richard
Richard, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2019
Good elevator, friendly staff lol
Edward
Edward, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
Apr 2, 2019
Verified traveler
1-night trip
Verified Expedia guest review
General property information
Travelers Say
"Nice place will be good to have AC because it is hot sometimes."