Featuring a ski shuttle, Fauna Hotel is a great choice for your ski vacation in Valparaiso. Guests can indulge in massages at the spa, and international cuisine is served at Fauna, which is open for lunch and dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Puerto Station is 9 minutes and Bellavista Station is 11 minutes.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
16 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Transfers
Airport shuttle (available 24 hours)*
Cruise terminal shuttle*
Ferry terminal shuttle*
Offsite
Area shuttle*
Beach shuttle*
Ski shuttle*
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Beach shuttle (surcharge)
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Beach shuttle (surcharge)
Facilities
1 building/tower
Built in 1870
Safe-deposit box at front desk
Garden
Terrace
Full-service spa
Victorian architecture
Accessibility
Wheelchair-accessible path of travel
Ski
Ski shuttle (surcharge)
Room amenities
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dining
Fauna - This restaurant specializes in international cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Airport shuttle service is offered for an extra charge of CLP 80000 per vehicle (one way)
Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
Area shuttle service to the beach, casino, shopping center, ski area, and theme park is offered for an extra charge
Children & extra beds
Rollaway beds are available for CLP 30.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Fauna Hotel
Fauna Hotel Valparaiso
Fauna Valparaiso
Hotel Fauna
Fauna Hotel Hotel
Fauna Hotel Valparaiso
Fauna Hotel Hotel Valparaiso
Frequently asked questions
Does Fauna Hotel offer free cancellation for a full refund?
Yes, Fauna Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fauna Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Fauna Hotel?
Sorry, there's no onsite parking at Fauna Hotel.
Is airport shuttle service offered by Fauna Hotel?
Yes, an airport shuttle is available. The charge is CLP 80000 per vehicle one way.
What are the check-in and check-out times at Fauna Hotel?
Check-in start time: 2 PM; Check-in end time: 12:30 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Fauna Hotel?
No, this hotel doesn't have a casino, but Vina del Mar Casino (11-min drive) is nearby.
What is there to do at Fauna Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours and segway rentals. Indulge in a treatment at the spa and make the most of other amenities like a garden.
Are there restaurants at or near Fauna Hotel?
Yes, Fauna offers international cuisine.
What's the area around Fauna Hotel like?
Fauna Hotel is a short 9-minute walk from Puerto Station and 5 minutes' walk from Mirador Paseo Gervasoni.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 6, 2024
Nice stay at Fauna Hotel.
Nice hotel. Great location. Amazing views from restaurant/cafe terrace.
Steven
Steven, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2024
Great service great hotel great location
Keith
Keith, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2024
Great location and very safe
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift.
The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
Lorraine
Lorraine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Rajiv
Rajiv, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 30, 2024
Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
Alisha
Alisha, 1-night trip
Verified Expedia guest review
6/10 Good
Mar 15, 2024
Nice boutique hotel.
The hotel staff were very nice and helpful. The hotel was located in a lane way not accessible to cars. We had to drag our luggage down the lane and steps to get to the hotel which was on top of a hill. The hotel room had no air conditioning and no closets. It was quaint. The restaurant was great. Lovely views and the food was delicious. The breakfast was very good and healthy. The service was very good.
margaret
margaret, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2024
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
Suzanne
Suzanne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2024
Felix
Felix, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 4, 2024
Good option for Valpo!
Simple but charming hotel. Stay here for the view, and tranquility… when the pigeons are not fighting outside 😁 I did not sleep well because of the birds and general noise (obviously completely out of hotel control) but also because the room was stuffy. If you open windows the noise becomes more prevalent, but without opening there is no airflow. Highly recommend the hotel put a floor fan in each room. Otherwise, very kind staff and cute restaurant upstairs.
Kacee
Kacee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2024
Mark
Mark, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 7, 2024
William
William, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Dec 21, 2023
Hugo
Hugo, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 22, 2023
Fauna Hotel
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch.
Cons:
Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either.
Our room with sea view was extremely noisy
maria
maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2023
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
Erica
Erica, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2023
FANTASTIC! The hotel is located in one of the main walking alleys in Valparaíso. The staff was great, gave us advise and were always helpful. They have a great restaurant with a terrace that rounds up the experience. The only thing to consider is that it might not be accesible to people with reduced mobility.
Nelida
Nelida, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 24, 2023
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
brenda
brenda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2023
I loved being at the top of the hill and near fun dining and shopping options! The hotel is very unique and fun and the terrace restaurant has fantastic views! The staff was very friendly as well.
Sherry
Sherry, 1-night romance trip
Verified Expedia guest review
6/10 Good
Mar 21, 2023
Christine
Christine, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 11, 2023
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.
Liam
Verified Expedia guest review
10/10 Exceptional
Feb 25, 2023
A true ‘paraíso” in itself
Amazing building spread through a number of original Valparaiso houses.
Great location in the middle of Cerro Alegre.
Great staff, professional and friendly
Claudia from reception couldn’t do enough to make my stay one yo remember.
Will go back for sure.
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2023
Very beautiful and rustc. The restaurant was fantastic. Be advised the hotel is not accessible by car. One must walk a short distance along a pedestrian way.
Daniel
Daniel, 1-night romance trip
Verified Expedia guest review
6/10 Good
Feb 11, 2023
Well positioned
Steve
Steve, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2023
Really unique hotel in an excellent area.
Staff and restaurant were awesome. Only thing we didn't like was that the Wifi was not great and unfortunately that is an important thing for us when we travel.
Ella
Ella, 2-night romance trip
Verified Expedia guest review
6/10 Good
Jan 21, 2023
Staff is very helpful however need to provide more information and directions to if anything else is available and or working. For example had climb two huge stories up to find out if room to room phone could be done.